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2004 Mini Cooper S

Owner reports · Recalls · Investigations

More warning signs than most Cooper S years

Owner complaints for the 2004 Mini Cooper S are substantially higher than the model-year median of 23.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Cooper S years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

231 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports5 fire reports2 injury reports

What owners actually said

247 reports
116,600 miles · Feb 18, 2011
Steering

WHILE DRIVING MY 2004 MINI COOPER S, THE POWER STEERING FAILED WHILE MAKING A TURN AT LOW SPEED. WITHOUT THE POWER STEERING, IT IS HARD TO STEER DURING LOW SPEED. AFTER TURNING OFF ENGINE AND RESTARTING, THE POWER STEERING CAME BACK. BUT THE POWER STEERING PUMP SEEMS TO BE ON ALL THE TIME WITH A HUMMING NOISE EVEN AFTER …

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WHILE DRIVING MY 2004 MINI COOPER S, THE POWER STEERING FAILED WHILE MAKING A TURN AT LOW SPEED. WITHOUT THE POWER STEERING, IT IS HARD TO STEER DURING LOW SPEED. AFTER TURNING OFF ENGINE AND RESTARTING, THE POWER STEERING CAME BACK. BUT THE POWER STEERING PUMP SEEMS TO BE ON ALL THE TIME WITH A HUMMING NOISE EVEN AFTER THE ENGINE IS TURNED OFF. WHICH LEADING TO THE DRAINING OF THE BATTERY. THE BATTERY GAVE OUT AFTER A COUPLE JUMP STARTS. AS OF 2/15/2011, I HAVE DISCONNECTED THE POWER TO THE POWER STEERING PUMP AND FAN. BECAUSE I CANNOT AFFORD OF THE HIGH COST OF REPLACING THE POWER STEERING PUMP AND COOLING FAN. I HAVE NOT REPLACE THEM YET. I STILL HAVE THESE PARTS. *LN

NHTSA ODI #10383189

60,458 miles · Feb 17, 2011
Steering

COMPLETE FAILURE OF STEERING COLUMN, IT LOCKS UP DURING DRIVING, CAN BARELY TURN THE WHEEL. THIS HAPPENS RANDOMLY DURING DRIVING, EVEN ON A STRAIGHT ROAD NOT MAKING ANY TURNS. HAVE TO FORCE CAR OVER ONTO SHOULDER AND RESTART THE CAR. NOTHING BAD HAS HAPPENED YET, BUT VERY DANGEROUS WHEN DRIVING WITH KIDS IN THE CAR. ALL FLUID LE…

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COMPLETE FAILURE OF STEERING COLUMN, IT LOCKS UP DURING DRIVING, CAN BARELY TURN THE WHEEL. THIS HAPPENS RANDOMLY DURING DRIVING, EVEN ON A STRAIGHT ROAD NOT MAKING ANY TURNS. HAVE TO FORCE CAR OVER ONTO SHOULDER AND RESTART THE CAR. NOTHING BAD HAS HAPPENED YET, BUT VERY DANGEROUS WHEN DRIVING WITH KIDS IN THE CAR. ALL FLUID LEVELS CHECK OUT, NO WARNING LIGHTS ABOUT STEERING FAILURE. *TR

NHTSA ODI #10383083

67,700 miles · Feb 5, 2011
SteeringUnknown Or Other

1. 04 MINI COOPER S POWER STEERING FAILURE WHILE DRIVING. OCCASIONALLY WHILE DRIVING THE PUMP WILL LOOSE POWER AND STEERING WILL BE VERY DIFFICULT. POWER STEERING FAN STAYS ON AFTER VEHICLE IS TURNED OFF WHICH TENDS TO DRAIN THE BATTERY. 2. EVENTUALLY THE PUMP STARTED LEAKING AND FAN STOP WORKING NEEDING REPLACEMENT. LOSS …

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1. 04 MINI COOPER S POWER STEERING FAILURE WHILE DRIVING. OCCASIONALLY WHILE DRIVING THE PUMP WILL LOOSE POWER AND STEERING WILL BE VERY DIFFICULT. POWER STEERING FAN STAYS ON AFTER VEHICLE IS TURNED OFF WHICH TENDS TO DRAIN THE BATTERY. 2. EVENTUALLY THE PUMP STARTED LEAKING AND FAN STOP WORKING NEEDING REPLACEMENT. LOSS ALL POWER STEERING WHILE DRIVING. 3. REPLACED PUMP AND FAN WITH NEW UNITS AND PROBLEM IS TEMPORARILY FIXED BUT PROBLEM HAS COME BACK. NOTICING THE SAME SYMPTOMS FROM #.1 POST HAPPENING AGAIN.

NHTSA ODI #10380813

116,000 miles · Feb 4, 2011
Steering

SUDDEN FAILURE OF POWER STEERING. CONTROL OF CAR WAS NOT LOST. IT WILL REQUIRE A NEW POWER STEERING PUMP. *TR

NHTSA ODI #10380797

95,000 miles · Feb 2, 2011
Steering

I DROVE MY MINI COOPER 2004 S WITH 95K MILES ON THE FREEWAY AND NOTICED MY STEERING VERY DIFFICULT TO MOVE. I ARRIVED TO MY DESTINATION SAFELY AND SEARCHING ON THE WEB FOR STEERING PROBLEMS WITH 2004 MINI COOPER AND FOUND FEDERAL INVESTIGATION IN PROGRESS. I TOWED THE VEHICLE TO THE MINI DEALERSHIP AND EXPLAINED THE PROBLEM. …

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I DROVE MY MINI COOPER 2004 S WITH 95K MILES ON THE FREEWAY AND NOTICED MY STEERING VERY DIFFICULT TO MOVE. I ARRIVED TO MY DESTINATION SAFELY AND SEARCHING ON THE WEB FOR STEERING PROBLEMS WITH 2004 MINI COOPER AND FOUND FEDERAL INVESTIGATION IN PROGRESS. I TOWED THE VEHICLE TO THE MINI DEALERSHIP AND EXPLAINED THE PROBLEM. THEY FOUND THE POWER STEERING PUMP DEFECTIVE AS DESCRIBED ON THE WEBSITE AND REPAIRED THE VEHICLE FOR 1500 DOLLARS. THE DEALER/BMW OFFERED NO COMPENSATION TO DEFER THE COST. I CONTACTED BMW CUSTOMER RELATIONS AND RECEIVED A NON RESPONSE ON IF AND HOW BMW WOULD RESPOND. *TR

NHTSA ODI #10379999

39,000 miles · Feb 1, 2011
Steering

2004 MINI COOPER S, POWER STEERING FAILURE. I HAVE EXPERIENCED INTERMITTENT FAILURE OF POWER STEERING IN MY 2004 MINI COOPER S. THIS HAS OCCURRED SEEMINGLY AT RANDOM AND CAUSES GREAT DIFFICULTY WITH STEERING THE VEHICLE. THIS CREATES AN UNSAFE DRIVING CONDITION IN WHICH IT IS DIFFICULT TO CONTROL THE VEHICLE. THIS HAS HAPPENE…

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2004 MINI COOPER S, POWER STEERING FAILURE. I HAVE EXPERIENCED INTERMITTENT FAILURE OF POWER STEERING IN MY 2004 MINI COOPER S. THIS HAS OCCURRED SEEMINGLY AT RANDOM AND CAUSES GREAT DIFFICULTY WITH STEERING THE VEHICLE. THIS CREATES AN UNSAFE DRIVING CONDITION IN WHICH IT IS DIFFICULT TO CONTROL THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES IN A GIVEN DAY OR SOMETIMES ONLY ONCE IN A WEEK. THE FAILURE HAS OCCURRED AT VARIOUS TIMES OF OPERATION, INCLUDING IMMEDIATELY AFTER STARTING THE CAR IN THE MORNING, MID-COMMUTE, AND AT THE END OF A LONG DRIVE. THE ONLY CONSISTENCY IS THAT IT SEEMS TO OCCUR JUST AFTER PUTTING THE CAR IN REVERSE, THEN BACK IN 1ST GEAR (THOUGH NOT EVERY TIME). POWER STEERING IS ALMOST ALWAYS RESTORED BY TURNING IGNITION OFF AND BACK ON- NOT A SAFE ACTION IN MOST OF MY DRIVING CIRCUMSTANCES. ON ONE OCCASION THE POWER STEERING PUMP CONTINUED TO RUN AUDIBLY AFTER THE VEHICLE WAS TURNED OFF, THREATENING TO DRAIN THE BATTERY. THIS LASTED FOR ABOUT 20 MINUTES AND WAS ONLY RESOLVED BY DRIVING THE CAR AGAIN FOR ABOUT FIVE MINUTES. WHEN THE CAR WAS TURNED OFF AGAIN, THE PUMP FINALLY SHUT OFF. *LN

NHTSA ODI #10379839

97,525 miles · Jan 22, 2011
Steering

POWER STEERING PUMP FAILURE ON 2004 MINI COOPER S. *TR

NHTSA ODI #10378270

170,000 miles · Jan 21, 2011
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A TURN THE POWER STEERING SUDDENLY FAILED MAKING THE STEERING WHEEL DIFFICULT TO MANEUVER. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WA…

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TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A TURN THE POWER STEERING SUDDENLY FAILED MAKING THE STEERING WHEEL DIFFICULT TO MANEUVER. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10378165

36,000 miles · Jan 20, 2011
SteeringCrash

I WAS DRIVING VERY SLOWLY INTO THE DRIVE THRU BURGER KING AND I LOST POWER STEERING AND IT BECAME VERY DIFFICULT TO CONTROL THE CAR I COULD NOT GET IT TO GO THE DIRECTION I WANTED IT TO GO SO I ENDED UP CRASHING INTO THE CURB. ANOTHER TIME THIS HAPPENED WAS WHEN I HIT A PATCH OF ICE MY CAR LOST POWER STEERING A FEW SECONDS LATER…

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I WAS DRIVING VERY SLOWLY INTO THE DRIVE THRU BURGER KING AND I LOST POWER STEERING AND IT BECAME VERY DIFFICULT TO CONTROL THE CAR I COULD NOT GET IT TO GO THE DIRECTION I WANTED IT TO GO SO I ENDED UP CRASHING INTO THE CURB. ANOTHER TIME THIS HAPPENED WAS WHEN I HIT A PATCH OF ICE MY CAR LOST POWER STEERING A FEW SECONDS LATER AND I HAD TO RESTART MY CAR, BUT IT DID COME BACK ON. *TR

NHTSA ODI #10377954

95,000 miles · Jan 17, 2011
Steering

DURING 2010 I EXPERIENCED THE POWER STEERING GOING ON AND OFF WHILE DRIVING THROUGHOUT THE YEAR. ALSO, SOMETIMES THE POWER STEERING WOULD NOT WORK RIGHT AT THE START UP. I THEN HAD TO TURN THE CAR OFF, AND RE-START IT. MY MECHANIC COULD NOT FIND A DIRECT PROBLEM. 3 DAYS AGO, JAN 2011, THE POWER STEERING FAILED COMPLETELY, AND MY…

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DURING 2010 I EXPERIENCED THE POWER STEERING GOING ON AND OFF WHILE DRIVING THROUGHOUT THE YEAR. ALSO, SOMETIMES THE POWER STEERING WOULD NOT WORK RIGHT AT THE START UP. I THEN HAD TO TURN THE CAR OFF, AND RE-START IT. MY MECHANIC COULD NOT FIND A DIRECT PROBLEM. 3 DAYS AGO, JAN 2011, THE POWER STEERING FAILED COMPLETELY, AND MY CAR WAS NOT DRIVABLE, IT WOULD NOT START. MY MECHANIC EXAMINED MY CAR AND FOUND THAT THE POWER STEERING UNIT WAS COMPLETELY BROKEN. *TR

NHTSA ODI #10376902

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).