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2004 Mini Cooper S

Owner reports · Recalls · Investigations

More warning signs than most Cooper S years

Owner complaints for the 2004 Mini Cooper S are substantially higher than the model-year median of 23.5.

About this comparison →

How this year compares

Owner complaints by model year

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Compare all Cooper S years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

231 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports5 fire reports2 injury reports

Visibility complaints

12 reports
Clear category filter
124,500 miles · Jul 23, 2014
Air BagsElectrical SystemSeat Belts

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT NOTICED THAT THE VEHICLE'S AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED AND BOTH FRONT WINDOWS HESITATED TO ROLL UP AND DOWN. ALSO, THE AIR BAG INDICATOR WOULD ILLUMINATE WHEN THE FRONT SEAT BELTS WERE BUCKLED OR UNBUCKLED. THE DEALER STATED THAT THERE WAS A POSITIVE…

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TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT NOTICED THAT THE VEHICLE'S AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED AND BOTH FRONT WINDOWS HESITATED TO ROLL UP AND DOWN. ALSO, THE AIR BAG INDICATOR WOULD ILLUMINATE WHEN THE FRONT SEAT BELTS WERE BUCKLED OR UNBUCKLED. THE DEALER STATED THAT THERE WAS A POSITIVE CABLE IN THE FUSE BOX THAT MALFUNCTIONED. THE CONTACT WAS INFORMED THAT THE FAILURE COULD DESTROY THE ELECTRICAL SYSTEM, CAUSE A FIRE, AND KEEP THE AIR BAG FROM DEPLOYING IN A CRASH. THE SEAT BELT BUCKLES WERE REPAIRED, BUT THE FAILURE RECURRED. THE DEALER ALSO DISCOVERED THAT THE CABLE WAS BEING STRETCHED AND THE CENTER SWITCH PACK CASE WAS SEPARATED, WHICH COULD CAUSE THE WINDOWS TO DETACH FROM THE VEHICLE WHILE DRIVING HIGH SPEEDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,500.

NHTSA ODI #10615824

51,000 miles · Sep 7, 2008
Visibility

THE PASSENGER SIDE WINDOW MOTOR HAS FAILED ON MY 04 MINI COOPER S. UPON RESEARCHING THE PROBLEM ON THE INTERNET, I'VE FOUND THAT THOUSANDS OF OTHER MINI COOPER OWNERS HAVE THE SAN=ME RECURRENT ISSUE. MINI COOPER NEEDS TO CORRECT THE PROBLEM WITH A RECALL. *TR

NHTSA ODI #10241220

56,000 miles · Apr 15, 2008
Visibility

DRIVER'S SIDE WINDOW MOTOR HAS FAILED FOR THE THIRD TIME. WINDOW IS STUCK CLOSED. THIS IS A CONCERN IN CASE OF AN EMERGENCY AND CAUSES PROBLEMS WHEN CLOSING THE DOOR AS THE GLASS HITS THE LIP OF THE ROOF SINCE IT DOES NOT DROP AS DESIGNED. *TR

NHTSA ODI #10224581

26,300 miles · Feb 28, 2008
Visibility

POWER WINDOW FAILURE TO PROPERLY LIFT AND SEAL WHEN DRIVER AND PASSENGER DOORS ARE CLOSED. *TR

NHTSA ODI #10219393

26,000 miles · May 25, 2006
Visibility

DT*: THE CONTACT STATED THE WINDSHIELD HAS BEEN REPLACED THREE TIMES WITHIN 1 YEAR OF PURCHASE . ON MAY 24, 2006, WHILE DRIVING A SMALL OBJECT STRUCK THE WINDSHIELD CAUSING A CRACK WHICH CAUSED THE FOURTH WINDSHIELD REPLACEMENT. THE CONTACT EXPRESSED THAT SOMETHING MUST BE WRONG WITH THE VEHICLE TO MAKE THE WINDSHIELD CRACK S…

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DT*: THE CONTACT STATED THE WINDSHIELD HAS BEEN REPLACED THREE TIMES WITHIN 1 YEAR OF PURCHASE . ON MAY 24, 2006, WHILE DRIVING A SMALL OBJECT STRUCK THE WINDSHIELD CAUSING A CRACK WHICH CAUSED THE FOURTH WINDSHIELD REPLACEMENT. THE CONTACT EXPRESSED THAT SOMETHING MUST BE WRONG WITH THE VEHICLE TO MAKE THE WINDSHIELD CRACK SO EASILY. THE DEALERSHIP AND MANUFACTURER WERE ALERTED AND DETERMINED THE CRACKS WERE DUE TO THE IMPACT OF THE OBJECT.

NHTSA ODI #10158252

20,105 miles · May 10, 2006
Visibility

MY 2004 MINI COOPER S, DELIVERED IN JUNE OF '04, HAVING @ 20,000 MILES ON THE ODOMETER, IS NOW ON ITS THIRD WINDSHIELD ALL DUE TO STRESS CRACKS. THE CRACKS SEEM TO BE RELATED TO THERMAL INSTABILITY. I.E. COLD OUTSIDE/HOT INSIDE ETC. I PERSONALLY KNOW OF ONE 2003 MINI OWNER IN MA WHO HAS NOW HAD 6 WINDSHIELDS REPLACED SINCE …

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MY 2004 MINI COOPER S, DELIVERED IN JUNE OF '04, HAVING @ 20,000 MILES ON THE ODOMETER, IS NOW ON ITS THIRD WINDSHIELD ALL DUE TO STRESS CRACKS. THE CRACKS SEEM TO BE RELATED TO THERMAL INSTABILITY. I.E. COLD OUTSIDE/HOT INSIDE ETC. I PERSONALLY KNOW OF ONE 2003 MINI OWNER IN MA WHO HAS NOW HAD 6 WINDSHIELDS REPLACED SINCE PURCHASE. THE MINI COMMUNITY HAS DETERMINED THAT AFTERMARKET US MADE GLASS BY PPG DOES NOT HAVE THE PROPENSITY FOR SUCH FAILURES. I AM RELUCTANT TO CONTINUE GOING TO MY DEALER AS THIS PROBLEM APPEARS TO BE RELATED TO THE FOREIGN MANUFACTURED OEM GLASS. ON THE OTHER HAND I SHOULD NOT HAVE TO REPLACE THE WINDSHIELD WITH A NON OEM PRODUCT, OUT OF POCKET TO RESOLVE THE ISSUE. FOR MUCH MORE INFORMATION, YOU CAN REFER TO THE MINI COOPER OWNERS INTERNET WEB FORUM "NORTHAMERICANMOTORING .COM" THE DEFECT IS WIDE SPREAD FROM THE MINI'S INTRODUCTION IN '02 CONTINUING THROUGH TO '05 PRODUCTION MODELS. TO FIND THIS INFORMATION, GO TO "BENEATH THE BONNET" AND USE THE SEARCH FUNCTION IN THE UPPER RIGHT CORNER FOR "CRACKED GLASS". YOUR ASSISTANCE WOULD BE GREATLY APPRECIATED. FEEL FREE TO CALL ME IF I CAN BE OF HELP. SINCERELY, MARK WILLIAMS CFP *JB

NHTSA ODI #10157152

Mileage unknown · May 18, 2005
Visibility

MY 2004 MINI COOPER S HAD BEEN PARKED, UNTOUCHED, IN MY DRIVEWAY FOR 2 DAYS. I GOT IN IT LAST NIGHT AND FIRST THING I NOTICED WAS A VERTICLA CRACK IN THE WINDSHIELD EXTENDING FROM THE TOP CHROME MOLDING 14" DOWN, PARALLEL TO AND 5" FROM THE DRIVER'S SIDE EDGE OF THE WINDSHIELD. THE LOCAL DEALER SAID THAT MINI HAD A PROBLEM WIT…

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MY 2004 MINI COOPER S HAD BEEN PARKED, UNTOUCHED, IN MY DRIVEWAY FOR 2 DAYS. I GOT IN IT LAST NIGHT AND FIRST THING I NOTICED WAS A VERTICLA CRACK IN THE WINDSHIELD EXTENDING FROM THE TOP CHROME MOLDING 14" DOWN, PARALLEL TO AND 5" FROM THE DRIVER'S SIDE EDGE OF THE WINDSHIELD. THE LOCAL DEALER SAID THAT MINI HAD A PROBLEM WITH WINDSHIELD BREAKAGE IN THE PAST "BUT NOT NOW". AT HIS SUGGESTION, I RAN THE TIP OF A BALL-POINT PEN ALONG THE CRACK AND FOUND A "CHIP" AT THE TOP OF THE CRACK. THIS "CHIP" IS SMALLER THAN THE TIP OF THE BALL-POINT PEN. I'VE HAD MANY NEW AND USED CARS AND THIS IS THE FIRST CASE WHERE SUCH AN INSIGNIFICANT "CHIP" HAS PROPAGATED TO A TOTAL FAILURE REQUIRING REPLACEMENT WITHOUT EVEN BEING VISIBLE FIRST.

NHTSA ODI #10121327

17,500 miles · Apr 16, 2005
Visibility

CRACKED WINDSHIELD ON A MINI. CRACK EXTENDS FROM RIGHT EDGE AND GOES TOWARDS CENTER AND THEN TURNS UP TOWARDS ROOF - CRACK ABOUT 12" LONG. NO STONE CHIP ANYWHERE ALONG CRACK.*AK

NHTSA ODI #10117974

5,900 miles · Mar 7, 2005
Air BagsVisibility

ON MARCH 5, 2005, A 2 INCH X 2 INCH L SHAPED CRACK WAS FIRST DEVELOPED AT THE MID BOTTOM SECTION OF THE WINDSHIELD OF MY 2004 MINI COOPER S. THE SHORT ARM OF THE L ORIGINATED FROM THE BOTTOM OF THE WINDSHIELD. ON THE NEXT DAY, AFTER PARKING INSIDE MY GARAGE OVERNIGHT, THE LONG ARM OF THE L PROPAGATED ANOTHER 2 INCHES. TODAY, WHI…

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ON MARCH 5, 2005, A 2 INCH X 2 INCH L SHAPED CRACK WAS FIRST DEVELOPED AT THE MID BOTTOM SECTION OF THE WINDSHIELD OF MY 2004 MINI COOPER S. THE SHORT ARM OF THE L ORIGINATED FROM THE BOTTOM OF THE WINDSHIELD. ON THE NEXT DAY, AFTER PARKING INSIDE MY GARAGE OVERNIGHT, THE LONG ARM OF THE L PROPAGATED ANOTHER 2 INCHES. TODAY, WHILE DRIVING, THE CRACK FURTHER EXTENDED ANOTHER 1/4 INCH. THE PROBLEM IS THAT THE CRACK STARTED WITH NO OBVIOUS REASONS. THE ONLY SENSIBLE EXPLANATION IS DUE TO DESIGN OF THE BODY STRUTURE OR DEFECT FROM MINI COOPERS, AND SUBSEQUENTLY CAUSES STRESS TO THE WINDSHIELD. IT DOES NOT TAKE LONG TO LEARN FROM THE INTERNET MESSAGE BOARD THAT MANY SIMILAR COMPLAINTS OR RECURRING INCIDENTS WERE ALSO REPORTED. ONE OF THE MESSAGE BOARD PARTICIPANT WHO INSTALLS WINDSHIELD FOR CAR SUGGESTED US TO FILE A COMPLAINT AT THIS SITE BECAUSE WINDSHIELD PROBLEM CAN BE FATAL BECAUSE OF THE FOLLOWINGS: 1. ACT AS A SUPPORT FOR THE ROOF. 2. ACT AS A BARRIER TO PREVENT PASSENGER FROM EJECTING OF THE CAR.. CAUSE AIRBAG MALFUNCTIONED.*AK I STRONGLY URGE THE NHTSA TO INVESTIGATE THIS PROBLEM IMMEDIATELY.

NHTSA ODI #10112628

11,750 miles · Aug 10, 2004
Visibility

FIRST OCCASION - WINDSHEILD CRACKED ADJACENT TO VIN # LOCATION. SEPERATED FROM VEHICLE BODY. DEALERSHIP REPLACED BUT TOOK 5 TO 6 WEEKS. EXCUSE WAS SUPPLIER CHANGED. SECOND OCCASION - ROCK CHIP ON INTERSATE. RESULT. SURFACE CHIP AND LAMINANT CRACK (1/4" TO 1/2" LONG). HAVE NOT REPLACED WINDSHIELD. WATCHING FOR ANY PROGRES…

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FIRST OCCASION - WINDSHEILD CRACKED ADJACENT TO VIN # LOCATION. SEPERATED FROM VEHICLE BODY. DEALERSHIP REPLACED BUT TOOK 5 TO 6 WEEKS. EXCUSE WAS SUPPLIER CHANGED. SECOND OCCASION - ROCK CHIP ON INTERSATE. RESULT. SURFACE CHIP AND LAMINANT CRACK (1/4" TO 1/2" LONG). HAVE NOT REPLACED WINDSHIELD. WATCHING FOR ANY PROGRESSION IN SIZE. I'VE OWNED OTHER VEHICLES THAT HAD ROCKS AND SUCH COLLIDE WITH THE WINDSHIELD, BUT NONE THAT CRACKED SO EASILY.

NHTSA ODI #10086536

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).