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2004 Mini Cooper S

Owner reports · Recalls · Investigations

More warning signs than most Cooper S years

Owner complaints for the 2004 Mini Cooper S are substantially higher than the model-year median of 23.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Cooper S years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

231 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports5 fire reports2 injury reports

Steering complaints

210 reports
Clear category filter
60,000 miles · Dec 30, 2010
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING FAILED. THE CONTACT WAS NOT DRIVING SO HE DID NOT KNOW THE FULL DETAILS OF THE FAILURE. THE PERSON DRIVING WAS ABLE TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE AND CURRENT MILEAG…

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TL*THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING FAILED. THE CONTACT WAS NOT DRIVING SO HE DID NOT KNOW THE FULL DETAILS OF THE FAILURE. THE PERSON DRIVING WAS ABLE TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

NHTSA ODI #10373476

35,000 miles · Dec 30, 2010
Steering

TL*THE CONTACT OWNS A 2004 BMW MINI COOPER S. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE STEERING WHEEL JAMMED AND SHE WAS UNABLE TO TURN IT OR CONTROL THE VEHICLE. SHE TURNED THE VEHICLE OFF AND BACK ON, SHE WAS ABLE TO TURN THE WHEEL AFTER IT RESET BUT IT WAS VERY HARD TO TURN THE STEERING WHEEL. THE VEHICLE WAS NO…

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TL*THE CONTACT OWNS A 2004 BMW MINI COOPER S. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE STEERING WHEEL JAMMED AND SHE WAS UNABLE TO TURN IT OR CONTROL THE VEHICLE. SHE TURNED THE VEHICLE OFF AND BACK ON, SHE WAS ABLE TO TURN THE WHEEL AFTER IT RESET BUT IT WAS VERY HARD TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 39,000.

NHTSA ODI #10373466

72,400 miles · Dec 29, 2010
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN PULLING OUT OF HIS DRIVEWAY AND ATTEMPTING TO MAKE A TURN, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT HE NEEDED TO REPLACE THE STEERING PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY …

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TL*THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN PULLING OUT OF HIS DRIVEWAY AND ATTEMPTING TO MAKE A TURN, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT HE NEEDED TO REPLACE THE STEERING PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,400. UPDATED 09/07/11 *BF

NHTSA ODI #10373281

65,000 miles · Dec 28, 2010
Steering

2004 MINI COOPER S - POWER STEERING FAN/PUMP FAILURE VIN# [XXX] MY POWER STEERING STOP WORKING COMPLETELY. THIS POWER STEERING WOULD GO "ON" AND "OFF: INTERMITTENTLY OVER THE PAST YEAR A HALF (4-7 TIMES A WEEK OVER THE LAST 8-10MONTHS). I'D PARK THE CAR WHEN I WENT TO LEAVE, NO POWER STEERING. THIS HAS GOTTEN P…

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2004 MINI COOPER S - POWER STEERING FAN/PUMP FAILURE VIN# [XXX] MY POWER STEERING STOP WORKING COMPLETELY. THIS POWER STEERING WOULD GO "ON" AND "OFF: INTERMITTENTLY OVER THE PAST YEAR A HALF (4-7 TIMES A WEEK OVER THE LAST 8-10MONTHS). I'D PARK THE CAR WHEN I WENT TO LEAVE, NO POWER STEERING. THIS HAS GOTTEN PROGRESSIVELY WORSE AND NOW THE POWER STEERING HAS STOPPED WORKING WHILE DRIVING ON THE ROAD!!I HAVE ONLY HAS THE CAR FOR 2 YEARS AND IT HAS 70K MILES. I BROUGHT THE INTERMITTENT FAILURES TO THE DEALERSHIPS ATTENTION NUMEROUS TIMES BUT THEY NEED TO "SEE IT HAPPENING" TO FIX IT. NOW THAT MY POWER STEERING HAS COMPLETELY FAILED, THEY NOW TOLD ME TO ITS THE POWER STEERING FAN/PUMP THAT HAS FAILED. I CAN NOT AFFORD THE REPAIRS AND HAVE BEEN DRIVING WITH NO POWER STEERING FOR OVER 3 MONTHS. I SEE THIS ISSUE HAS BEEN DISCUSSED EVERYWHERE ONLINE & THAT THIS IS A DANGEROUSLY HUGE AND COMMON ISSUE FOR MY MODEL & YEAR MINI COOPER. I DON'T KNOW IF THIS PROCESS OF FILING A COMPLAINT WILL EVEN DO ANYTHING TO MAKE A DIFFERENCE, BUT IF SOMEONE IS READING THIS COMPLAINT, PLEASE HELP US. THANK YOU ** THE WEBSITE WOULD NOT ACCEPT MY VIN # AS VALID SO I WAS UNABLE TO ADD IT TO THE APPROPRIATE PLACE DURING THIS COMPLAINT FILING. *TR

NHTSA ODI #10372626

100,000 miles · Dec 14, 2010
Steering

MY 2004 MINI COOPER S SUDDENLY AND WITHOUT WARNING LOST ITS POWER STEERING. I HAD TO HAVE IT TOWED TO THE MECHANIC WHO SAID THE WHOLE STEERING WAS SHOT. THAT IS WHEN I FOUND OUT THAT MINI HAS HAD A LOT OF THESE FAILURES. IF I HAD BEEN ON A CURVE AND AT ANY FASTER SPEED I MAY HAVE BEEN SERIOUSLY HURT, AND NOW BMW WON'T EVEN FIX T…

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MY 2004 MINI COOPER S SUDDENLY AND WITHOUT WARNING LOST ITS POWER STEERING. I HAD TO HAVE IT TOWED TO THE MECHANIC WHO SAID THE WHOLE STEERING WAS SHOT. THAT IS WHEN I FOUND OUT THAT MINI HAS HAD A LOT OF THESE FAILURES. IF I HAD BEEN ON A CURVE AND AT ANY FASTER SPEED I MAY HAVE BEEN SERIOUSLY HURT, AND NOW BMW WON'T EVEN FIX THE CAR! THIS IS NOT RIGHT ESPECIALLY WHEN THEY HAVE KNOWN THERE IS PROBLEM, WHAT IS IT GOING TO TAKE A FEW PEOPLE GETTING KILLED LIKE WITH THE TOYOTA BRAKE PROBLEM? MAKE THEM DO SOMETHING TO FIX THIS PROBLEM. *TR

NHTSA ODI #10370616

66,000 miles · Dec 13, 2010
Electrical SystemSteering

MY CAR HAS HAD INTERMITTENT POWER FAILURE SINCE 2008, USUALLY LASTING A FEW DAYS. MORE RECENTLY MY POWER STEERING HAS BEEN OUT FOR THE PAST 2 MONTHS. TODAY IT STARTED WORKING ON MY WAY HOME FROM WORK BUT THE POWER STEERING FAN REMAINS ON AFTER I TURN THE CAR OFF. I HAD TO DISCONNECT THE BATTERY IN ORDER TO KEEP THE FAN OFF. CONS…

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MY CAR HAS HAD INTERMITTENT POWER FAILURE SINCE 2008, USUALLY LASTING A FEW DAYS. MORE RECENTLY MY POWER STEERING HAS BEEN OUT FOR THE PAST 2 MONTHS. TODAY IT STARTED WORKING ON MY WAY HOME FROM WORK BUT THE POWER STEERING FAN REMAINS ON AFTER I TURN THE CAR OFF. I HAD TO DISCONNECT THE BATTERY IN ORDER TO KEEP THE FAN OFF. CONSEQUENCES HAVE RESULTED IN NEAR ACCIDENTS ON THE HIGHWAY AND ROAD WHEN FAILURE OCCURS (FAILURES HAPPENED WHEN I HAVE GONE INTO TURNS). POWER STEERING PUMP AND FAN WILL NEED TO BE REPLACED. *TR

NHTSA ODI #10370482

79,600 miles · Dec 10, 2010
Steering

THE POWER STEERING ASSIST FAILED DURING CORNERING. REQUIRED ME TO APPLY EXTRA FORCE TO THE STEERING WHEEL AT WHICH POINT THE POWER STEERING ASSIST RE-ENGAGED CAUSING THE CAR TO OVER STEER. I NEEDED TO MAKE A QUICK CORRECTION IN ORDER TO AVOID CROSSING OVER THE CENTERLINE AND HITTING AN ON COMING VEHICLE. THE POWER STEERING AS…

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THE POWER STEERING ASSIST FAILED DURING CORNERING. REQUIRED ME TO APPLY EXTRA FORCE TO THE STEERING WHEEL AT WHICH POINT THE POWER STEERING ASSIST RE-ENGAGED CAUSING THE CAR TO OVER STEER. I NEEDED TO MAKE A QUICK CORRECTION IN ORDER TO AVOID CROSSING OVER THE CENTERLINE AND HITTING AN ON COMING VEHICLE. THE POWER STEERING ASSIST HAS BEEN ON AND OFF FOR THE FIRST COUPLE OF MONTHS SINCE THAT TIME AND HAS BEEN COMPLETELY NON FUNCTIONAL FOR THE LAST MONTH OR SO.

NHTSA ODI #10370258

4,053 miles · Dec 7, 2010
SeatsSteering

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS TRAVELING 35 MPH WHEN THE STEERING BECAME EXTREMELY TIGHT. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED BEFORE BUT NOT AS EXTREME AS THE MOST CURRENT FAILURE. THE CONTACT COULD BARELY MANEUVER THE STEERING WHEEL. THE VEHICL…

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TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT WAS TRAVELING 35 MPH WHEN THE STEERING BECAME EXTREMELY TIGHT. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED BEFORE BUT NOT AS EXTREME AS THE MOST CURRENT FAILURE. THE CONTACT COULD BARELY MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING COOLING FAN AND ELECTRONIC POWER STEERING PUMP WERE REPLACED. THE DEALER ADVISED THAT THE POWER STEERING FAILURE WAS A KNOWN PROBLEM. THE FAILURE MILEAGE WAS 4,053 AND THE CURRENT MILEAGE IS 4,509 UPDATED 02/03/11*LJ ALSO, THE DRIVER SIDE SEAT HEATER GRID BURNED THROUGH THE COVER AND THE DRIVERS JACKET. THE SECOND SEAT COVER BURNED THROUGH ALSO AND MADE A HOLE IN THE PASSENGERS COAT. UPDATED 03/18/11

NHTSA ODI #10369460

50,000 miles · Nov 29, 2010
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER S. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING STOPPED FUNCTIONING AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

NHTSA ODI #10368144

50,000 miles · Nov 24, 2010
Steering

THE POWER STEERING ON MY 2004 MINI COOPER S FAILS INTERMITTENTLY. THE CAR IS EXTREMELY HARD TO STEER WHEN THE POWER STEERING FAILS. *TR

NHTSA ODI #10367733

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).