MERCURY DEALER INFORMED US THAT THERE IS A PROBLEM WITH THE TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD, HOWEVER FORD IS NOT FIXING THE PROBLEM BECAUSE IT IS STILL UNDER INVESTIGATION. IN THE MEANTIME, THEY SAY THE VAN IS SAFE TO DRIVE...HOWEVER WHEN PULLING OUT INTO TRAFFIC THEIR IS A SIGNIFICANT RISK AS TO WHETHER OR NOT THE VE…
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MERCURY DEALER INFORMED US THAT THERE IS A PROBLEM WITH THE TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD, HOWEVER FORD IS NOT FIXING THE PROBLEM BECAUSE IT IS STILL UNDER INVESTIGATION. IN THE MEANTIME, THEY SAY THE VAN IS SAFE TO DRIVE...HOWEVER WHEN PULLING OUT INTO TRAFFIC THEIR IS A SIGNIFICANT RISK AS TO WHETHER OR NOT THE VEHICLE WILL DECIDE TO GO INTO GEAR...CAUSING A POTENTIAL ACCIDENT. CAN YOU PLEASE LOOK INTO THIS PROBLEM? WE FEEL AS THOUGH THE MANUFACTURER IS GIVING US THE BRUSH OFF AND WE WOULD LIKE TO GET SOME RESULTS. THANK YOU. *AK
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Consequence & remedy
Consequence: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: MINIVANS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.
Consequence & remedy
Consequence: IF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.
Remedy: DEALERS WILL REPLACE THE TAIL LAMP SOCKETS.
VEHICLE DESCRIPTION: MINI VANS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. IN SOME CASES, THE ACTUATOR SPRING IN THE LATCH COULD DEFORM AFTER REPEATED USE, CAUSING THE LATCH TO REMAIN IN THE UNLATCHED POSITION. IF THIS OCCURS, THE SEAT WILL SLIDE FREELY ON THE SEAT TRACK AND THE SPRINGS ON THE TRACK WILL MOVE THE SEAT TO THE EASY ENTRY POSITION TOWARD THE FRONT OF THE VEHICLE.
Consequence & remedy
Consequence: AN UNLATCHED SEAT TRACK COULD RESULT IN AN INCREASED RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT TRACK FOR THE SECOND ROW RIGHT HAND SIDE CAPTAIN'S CHAIR, WHICH INCLUDES THE EASY ENTRY AND EXIT LATCH MECHANISM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04020 · Failing Headlights
Opened Feb 26, 2004 · Closed Jun 24, 2004
Status: closed (inferred from source dates) · Exterior Lighting:headlights
NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 1999, THE SUPPLIER OF THE HEADLIGHT FOR NISSAN AND FORD CHANGED TO A BULB USING THE STAINLESS STEEL TERMINALS THAT DID NOT MEET ORIGINAL SPECIFICATIONS.ON JULY 17, 2000, THE SUPPLIER BEGAN USING A BULB MEETING THE VEHICLE MANUFACTURER'S SPECIFICATIONS.THIS PROBLEM CAN AFFECT INDEPENDENTLY EITHER HEADLIGHT BUT DOES NOT CAUSE SIMULTANEOUS FAILURE OF BOTH HEADLIGHTS. THE PROBLEM ALSO DOES NOT AFFECT FRONT PARKING LAMPS.AS A RESULT, THE COMPLAINTS TYPICAL REPORT SINGLE FAILURE OF ONE HEADLIGHT.THERE ARE NO CRASHES OR LOSS OF VEHICLE CONTROL REPORTED.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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