CAR NOT RUNNING, IGNITION OFF. COIL SPRING BROKE IN HALF AND POINT OF SPRING EJECTED THROUGH TIRE CAUSING TIRE TO BLOW UP. FORTUNATELY I JUST TURNED THE CAR OFF AND WAS GETTING READY TO ENTER DR. OFFICE. IT WAS ONLY MINUTES AFTER EXITING A HIGHWAY. I WAS JUST SITTING THERE AND HEARD A LOUD EXPLOSION LIKE A GUN SHOT SOUND AND…
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CAR NOT RUNNING, IGNITION OFF. COIL SPRING BROKE IN HALF AND POINT OF SPRING EJECTED THROUGH TIRE CAUSING TIRE TO BLOW UP. FORTUNATELY I JUST TURNED THE CAR OFF AND WAS GETTING READY TO ENTER DR. OFFICE. IT WAS ONLY MINUTES AFTER EXITING A HIGHWAY. I WAS JUST SITTING THERE AND HEARD A LOUD EXPLOSION LIKE A GUN SHOT SOUND AND A WOOSH OF THE AIR EXITING THE TIRE IMMEDIATELY.*AK
NHTSA ODI #744700
Mileage unknown · Apr 24, 2001
Suspension
FLAT TIRE WHILE DRIVING. WHEN CONSUMER WENT TO CHECK WHAT PROBLEM WAS, HE FOUND OUT THAT COIL SPRINGS SNAPPED AND PUNCTURED TIRE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER DID NOT HAVE A FLAT TIRE WHILE DRIVING, THE VEHICLE WAS SITTING IN CONSUMER'S GARAGE AND THAT IS WHEN HE NOTICED THE FLAT …
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FLAT TIRE WHILE DRIVING. WHEN CONSUMER WENT TO CHECK WHAT PROBLEM WAS, HE FOUND OUT THAT COIL SPRINGS SNAPPED AND PUNCTURED TIRE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER DID NOT HAVE A FLAT TIRE WHILE DRIVING, THE VEHICLE WAS SITTING IN CONSUMER'S GARAGE AND THAT IS WHEN HE NOTICED THE FLAT TIRE, WHILE CHANGING TIRE, CONSUMER NOTICED THAT THE COIL SPRING HAD SNAPPED, WHICH HAD PUNCTURED THE TIRE AND DESTROYED THE WHEEL SPEED SENSOR AND MADE THE VEHICLE NOT BEING ABLE TO MOVE, VEHICLE HAD TO BE TOWED.*JB
NHTSA ODI #886618
Mileage unknown · Apr 18, 2001
Suspension
LEFT COIL SPRING BROKE AND PUNCTURED TIRE. PLEASE GIVE ANY FURTHER DETAILS.*AK
NHTSA ODI #886266
Mileage unknown · Mar 12, 2001
Suspension
FRONT COIL SPRING CRACKED IN HALF, CAUSING VEHICLE TO SWAY. *AK
NHTSA ODI #882704
Mileage unknown · Mar 12, 2001
Suspension
LEFT COIL SPRING SNAPPED IN HALF AND SHOT THROUGH LEFT FRONT TIRE.*AK
NHTSA ODI #882703
Mileage unknown · Mar 2, 2001
Suspension
LEFT FRONT SPRING COIL SNAPPED. DEALER REPAIR SHOP DESCRIBES IT AS "LEFT FRONT SPRING BROKEN AND SITTING ON TIRE AND WRAPPED AROUND STRUT" WAS TOLD BY REPAIR SHOP THAT THIS NOT HAPPEN ON A CAR WITH SO FEW MILES. FORD DECLINES TO SAY THIS IS A SAFETY PROBLEM BUT THIS IS NOT THE FIRST OR ONLY MAKE AND MODEL WITH THIS PROBLEM. WAS …
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LEFT FRONT SPRING COIL SNAPPED. DEALER REPAIR SHOP DESCRIBES IT AS "LEFT FRONT SPRING BROKEN AND SITTING ON TIRE AND WRAPPED AROUND STRUT" WAS TOLD BY REPAIR SHOP THAT THIS NOT HAPPEN ON A CAR WITH SO FEW MILES. FORD DECLINES TO SAY THIS IS A SAFETY PROBLEM BUT THIS IS NOT THE FIRST OR ONLY MAKE AND MODEL WITH THIS PROBLEM. WAS TOLD BY DEALERSHIP OWNER THAT THIS IS GOING TO TURN INTO A MAJOR PROBLEM FOR FORD. *AK
NHTSA ODI #741837
Mileage unknown · Feb 11, 2001
Suspension
WHEN ACCELERATING FROM STOP SIGN COIL SPRING SNAPPED, CAUSING FRONT END TO COLLAPSE, STRUT TO BE BENT, TIRE TO BE SHREDDED. WHILE THIS PART HAS NOT BEEN RECALLED YET, THIS VEHICLE HAS NEEDED MORE THAN $2000 IN REPAIRS IN THE LAST 9 MONTHS.
NHTSA ODI #740727
Mileage unknown · Jan 18, 2001
Suspension
WHILE I WAS DRIVING MY MERCURY MYSTIQUE DOWN THE ROAD ON 12/06/00 LEFT FRONT OF MY CAR DROPPED MY CAR FILLED WITH SMOKE AND MY CAR STOPPED ABRUPTLY I WAS UNABLE TO MOVE MY VEHICLE OFF THE ROAD. A 6 INCH PIECE OF COIL SPRING BROKE OFF DROPPING MY LEFT SIDE OF MY CAR TO THE ROAD. *AK
NHTSA ODI #739571
Mileage unknown · Oct 5, 2000
Exterior LightingSuspension
VEHICLE HAS A CONSTANT RATTLE UNDER THE VEHICLE WHILE DRIVING, DEALERSHIP IS UNABLE TO DETERMINE CAUSE. *SLC
NHTSA ODI #555440
Mileage unknown · Jun 1, 2000
Suspension
HAS 6 RECALLS FOR DEFECTIVE PARTS ALREADY- THE COIL SPRINGS WILL EVENTUALLY BE RECALLED SOMEDAY AND GOD KNOWS WHAT ELSE. WAS TOLD BY THE SERVICE MANAGER THAT THE SAME COIL SPRINGS WERE RECALLED IN OTHER FORDS SOME TIME AGO AND THEY MISSED THESE BECAUSE THE DATE WAS DIFFERENT. THE CAR IS UNSAFE. WHEN IS A CAR CONSIDERED A LEMON! …
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HAS 6 RECALLS FOR DEFECTIVE PARTS ALREADY- THE COIL SPRINGS WILL EVENTUALLY BE RECALLED SOMEDAY AND GOD KNOWS WHAT ELSE. WAS TOLD BY THE SERVICE MANAGER THAT THE SAME COIL SPRINGS WERE RECALLED IN OTHER FORDS SOME TIME AGO AND THEY MISSED THESE BECAUSE THE DATE WAS DIFFERENT. THE CAR IS UNSAFE. WHEN IS A CAR CONSIDERED A LEMON! *AK
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy: DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.
Consequence & remedy
Consequence: IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.
Remedy: DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
Remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
EA00025 · Fuel Expulsion During Refueling
Opened Oct 4, 2000 · Closed Jan 25, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00027 · Fuel Expulsion During Refueling
Opened Jul 10, 2000 · Closed Oct 4, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
SQ98002 · Fuel Gauge Does Not Read Below 1/4
Opened Jan 27, 1998 · Closed Jul 31, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
FORD'S SERVICE BULLETIN DATED DECEMBER 8, 1997, POINTS OUT THAT THE FUEL GAUGE WILL NOT READ ABOVE 3/4 TANK OR BELOW 1/4 TANK OF FUEL.THE ERRONEOUS FUEL GAUGE READING WILL INDICATE SIGNIFICANTLY MORE FUEL RESERVE THAN ACTUALLY PRESENT IN THE FUEL TANK.ODI HAS ONE COMPLAINT WHERE THE DRIVER ALLEGED THAT HIS VEHICLE RAN OUT OF GAS DUE TO A FALSE FUEL GAUGE READING.THIS INVESTIGATION WASTO ASCERTAIN FACTS CONCERNING THE PROBLEM EXPERIENCE, SCOPE, AND RATIONAL FOR ELECTING NOT TO CONDUCT A SAFETY COMPAIGN.
1998 Mercury Mystique Problems, Complaints & Recalls | Skip That Year
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