TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER LOSS STEERING CONTROL. THE VEHICLE CRASHED INTO AN UTILITY POLE, BOULDER AND FENCE. THE DRIVER SUSTAINED MINOR INJURY. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC…
Read full complaint
TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER LOSS STEERING CONTROL. THE VEHICLE CRASHED INTO AN UTILITY POLE, BOULDER AND FENCE. THE DRIVER SUSTAINED MINOR INJURY. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE STEERING GEAR BOX. IN ADDITION, THERE WERE DAMAGES TO THE STRUCTURE BODY OF THE VEHICLE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 63,000. THE DEFECTIVE STEERING GEAR BOX IS AVAILABLE UPON REQUEST. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10294479
Mileage unknown · Jul 28, 2000
Steering
THE STEERING WHEEL HAS EXCESSIVE MOVEMENT WHILE DRIVING DUE TO STEERING POWER HOSE FAILURE. YH
NHTSA ODI #553249
Mileage unknown · May 24, 1999
Steering
VEHICLE BEEN EXPERIENCING ONGOING/ INTERMITTENT PROBLEM WITH LOSS OF POWER STEERING. VEHICLE BEEN IN/OUT OF DEALER SHOP ON FOUR OCCASIONS, AND INFORMED CONSUMER THAT THEY COULD NOT FIND THE PROBLEM. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
NHTSA ODI #838362
Mileage unknown · Aug 11, 1997
Air BagsSteeringCrashInjury
WHILE DRIVING THE VEHICLE WAS WANDERING. WOULD RUN OFF THE ROAD, AND THE VEHICLE HIT A GUARD RAIL, AND THE AIRBAG DIDN'T DEPLOY. *AK
ON CERTAIN PASSENGER VEHICLES BUILT WITH ELECTRONIC TRACTION CONTROL, THE REAR BRAKE LINE MAY CHAFE DUE TO CONTACT BETWEEN IT AND A FLOOR PAN STIFFENING RIB, AND A BRAKE FLUID LEAK MAY OCCUR.
Consequence & remedy
Consequence: THE BRAKE PEDAL MAY DEVELOP A "SPONGY" FEEL AND DROPS OF BRAKE FLUID MAY BE OBSERVED BENEATH THE VEHICLE. OVER TIME BRAKE PERFORMANCE MAY BE COMPROMISED AND STOPPING DISTANCES COULD BE EXTENDED WHICH COULD LEAD TO A CRASH.
Remedy: DEALERS WILL INSPECT THE SUBJECT VEHICLES FOR CONTACT BETWEEN THE BRAKE TUBE AND FLOOR PAN STIFFENING RIB. IF CONTACT IS EVIDENT, BUT NO ABRASION OR LEAKS EXIST, THE BRAKE TUBE WILL BE REPOSITIONED TO PRECLUDE FURTHER CONTACT AND POTENTIAL ABRASION. IF INDICATION OF ABRASION OR A LEAK IS EVIDENT, DEALERS WILL REPAIR THE BRAKE LINE. THIS CAMPAIGN BEGAN ON JULY 15, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1997 Mercury Marquis Problems, Complaints & Recalls | Skip That Year