WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. THEY WERE OUT SO I CHECKED TH…
Read full complaint
WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. THEY WERE OUT SO I CHECKED THE FUSE AND IT WAS BLOWN. I REPLACED IT AND THE BRAKES, LIGHTS AND TRANSMISSION WORKED. I DROVE HOME (16 MILES) AND PARKED THE CAR. ABOUT 30 MINUTES LATER THE CAR WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WE PUT OUT THE FIRE BUT NOT UNTIL THE 1/2 THE HOOD WAS MELTED. I CALLED FORD/MERCURY AND THEY TOOK THE INFORMATION. A WEEK LATER I GOT A LETTER STATING THAT MY CAR DID NOT QUALIFY FOR A PROGRAM AND THEREFORE THERE WAS NOTHING THEY COULD DO. I JUST WANTED TO FIND OUT IF THERE WAS A PROBLEM WITH OTHER CARS. ALL I GOT FROM FORD WAS THAT THEY COULD NOT HELP ME.
NHTSA ODI #10128324
Mileage unknown · Jun 18, 2002
Service Brakes, Hydraulic
WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE BRAKES FAILED AGAIN, SAME PROBL…
Read full complaint
WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE BRAKES FAILED AGAIN, SAME PROBLEM AS PREVIOUS. *JG *SCC
NHTSA ODI #566118
Mileage unknown · Apr 19, 2000
Service Brakes, Hydraulic
FRONT ROTORS WERE DETERIORATING DUE TO CORROSION. DEALER NOTIFIED AND REPAIRS WERE BEING DONE AT CONSUMER'S COST. ALSO, ROTORS ARE AVAILABE FOR INSPECTION IF NEEDED. *AK
NHTSA ODI #860553
Mileage unknown · Dec 23, 1998
Service Brakes, Hydraulic
ABOUT EVERY 3 MONTHS THE ROTORS MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. ROTORS HAVE BEEN REPLACED SEVERAL TIMES. DEALER CANNOT DETERMINE THE PROBLEM. *AK
NHTSA ODI #832632
Mileage unknown · May 7, 1998
Power TrainService Brakes, HydraulicFire
ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.
NHTSA ODI #535257
Mileage unknown · Oct 7, 1997
Power TrainService Brakes, Hydraulic
UNINTENDED TRANSMISSION BRAKING CONCENTRATED IN THE FRONT WHEEL, COULD RESULT IN SERIOUS FRONT-WHEEL-DRIVE STEERING LOSS ACCIDENT.
ON CERTAIN PASSENGER VEHICLES BUILT WITH ELECTRONIC TRACTION CONTROL, THE REAR BRAKE LINE MAY CHAFE DUE TO CONTACT BETWEEN IT AND A FLOOR PAN STIFFENING RIB, AND A BRAKE FLUID LEAK MAY OCCUR.
Consequence & remedy
Consequence: THE BRAKE PEDAL MAY DEVELOP A "SPONGY" FEEL AND DROPS OF BRAKE FLUID MAY BE OBSERVED BENEATH THE VEHICLE. OVER TIME BRAKE PERFORMANCE MAY BE COMPROMISED AND STOPPING DISTANCES COULD BE EXTENDED WHICH COULD LEAD TO A CRASH.
Remedy: DEALERS WILL INSPECT THE SUBJECT VEHICLES FOR CONTACT BETWEEN THE BRAKE TUBE AND FLOOR PAN STIFFENING RIB. IF CONTACT IS EVIDENT, BUT NO ABRASION OR LEAKS EXIST, THE BRAKE TUBE WILL BE REPOSITIONED TO PRECLUDE FURTHER CONTACT AND POTENTIAL ABRASION. IF INDICATION OF ABRASION OR A LEAK IS EVIDENT, DEALERS WILL REPAIR THE BRAKE LINE. THIS CAMPAIGN BEGAN ON JULY 15, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1997 Mercury Marquis Problems, Complaints & Recalls | Skip That Year
Illustration