1997 Mercury Marquis

WHILE DRIVING ON FREEWAY AT FREEWAY SPEED, MY 1997 GRAND MARQUIS, LS WAS RUNNING AT NORMAL TEMP. ALL OF A SUDDEN WITHIN A MATTER OF A MINUTE OR TWO, THE TEMP GAUGE MAXED OUT, CAR STARTED SMOKING, ALL COOLANT WAS LOST. I PULLED OVER IMMEDIATELY, AND UPON INSPECTION I FOUND THAT THE PLASTIC INTAKE MANIFOLD HAD CRACKED APPROX A 3-4" CRACK. I WAS STRANDED, HAD TO TOW MY CAR APPROX 134 MILES TO GET HOME. THIS IS A $269.99 PART NOT TO MENTION THE GASKETS, ANTI-FREEZE AND LABOR INVOLVED TO FIX. I FEEL THIS IS A MANUFACTURER DEFECT AND I SHOULD BE REIMBURSED FOR THE COST OF THE PART AT THE VERY LEAST. *JB

MY 93 YEAR OLD AUNT PAID $950.00 TO HAVE THE MANIFOLD REPAIRED 8/6/04 ON HER 1997 MERCURY, AND NOW FORD DOES NOT WANT TO PAY HER, WHAT A BUNCH OF CRAP. MY UNCLE CAME BACK FROM WWII BOUGHT A NEW FORD OR MERCURY EVERY 2-3 YEARS FOR 50 YEARS, WHAT GRATITUDE. I SEE WHY FORD AND GM IS GOING DOWN THE TUBES. IT EXCLUDED CARS THAT WERE MORE THAN 7 YEARS OLD WHEN THEY EXPERIENCED MANIFOLD FAILURE. BASED UPON THAT 7-YEAR PERIOD, WE BELIEVE THAT ALL 1996 AND 1997 CARS ( AND MANY 1998'S ) THAT FAILED IN 2004 - 2005 (APPROX.) OR HAVEN'T YET FAILED, WERE DENIED COVERAGE. THE CONCEPT ADOPTED IN THE SETTLEMENT APPEARED TO BE THAT "CIVILIANS" SHOULD NOT GET WARRANTY COVERAGE LONGER THAN THE 7 YEARS THAT WAS GIVEN TO THOSE CARS COVERED BY THE 1999 OWNER NOTIFICATION PROGRAM. ( ONE OF THE LAWYERS TOLD US THAT THEY SETTLED FOR THE 7-YEAR COVERAGE BECAUSE, DURING A COURT HEARING, THE JUDGE HAD SAID THAT SHE WAS NOT LIKELY TO GRANT COVERAGE LONGER THAN WHAT THE "FLEETS" GOT. )*JB

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BACK OF THE SEAT. BOTH OF THE CHILDREN WERE IN THEIR SEAT BELTS. CONSUMER FELT THE SEAT BELTS SHOULD HAVE HELD UP BETTER. THIS HAPPENED ON JUNE 18, 2005. THE INTAKE MANIFOLD WAS REPLACED BEFORE THE ACCIDENT. *AK

MY 1997 MERCURY GRAND MARQUIS OVERHEATED AND BLEW STEAM AND ANTIFREEZE THROUGHOUT ENGINE COMPARTMENT AND ON TO WINDSHIELD. THIS WAS CAUSED BY THE A CRACK IN THE WATER JACKET PORTION OF THE INTAKE MANIFOLD. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM AND MANIFOLD HAS BEEN REDESIGNED BUT IS NOT COVERED BY A RECALL AND THE REPAIR EXPENSE ($989 PLUS TAX) WOULD BE MY RESPONSIBILITY. HE ALSO STATED THAT THIS IDENTICAL PROBLEM ON POLICE CARS AND SOME OTHERS IS COVERED. A CALL TO FORD MOTOR COMPANY RENDERED SAME RESULTS. I BOUGHT THIS CAR NEW AND IT HAS ONLY 60000 MILES. I HAVE THE OLD MANIFOLD.

THE PLASTIC INTAKE MANIFOLD CRACKED. WHILE DRIVING ON THE HIGHWAY AT 65 MPH SMOKE CAME OUT FROM UNDER THE HOOD. THE CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED HOME. THIS WAS A COMMON FAILURE WITH THESE MANIFOLDS. THE MANUFACTURER NOR THE DEALER WERE PROVIDING ANY ASSISTANCE. THEY CLAIMED THE PART WAS NOT UNDER WARRANTY. *AK *SC