I WAS ON MY WAY TO DROP MY 3 MONTH OLD OFF AT DAYCARE AND THEN TO WORK. I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH WITH THE CRUISE CONTROL SET WHEN I FEEL THE CAR START TO JERK BACK AND FORTH A LITTLE. I LOOK AT MY GAUGES ALL ARE NORMAL EXCEPT THE RPM GAUGE IS JUMPING UP AND DOWN THEN ALL OF A SUDDEN IT IS KICK OUT OF CRUISE C…
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I WAS ON MY WAY TO DROP MY 3 MONTH OLD OFF AT DAYCARE AND THEN TO WORK. I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH WITH THE CRUISE CONTROL SET WHEN I FEEL THE CAR START TO JERK BACK AND FORTH A LITTLE. I LOOK AT MY GAUGES ALL ARE NORMAL EXCEPT THE RPM GAUGE IS JUMPING UP AND DOWN THEN ALL OF A SUDDEN IT IS KICK OUT OF CRUISE CONTROL, AND I LOSE ACCELERATION AND A WRENCH LIGHT CAME ON. I WAS ALMOST HIT BY 2 VEHICLES BECAUSE OF THE SUDDEN LOSE ON SPEED. AS I WAS LOSING ACCELERATION, I WAS TRYING NOT TO BRAKE BECAUSE I THOUGHT IT WAS GOING TO DIE. IT DID NOT DIE BUT I WAS NOT ABLE TO GO ANY FASTER THAN 25 -30 MPH. I DROVE IT STRAIGHT TO MY MECHANIC AND GOT THE CODE P2112. THIS IS FOR THE THROTTLE BODY. THERE WAS A RECALL ISSUED ON THIS FOR THE MERCURY MARINERS BUT IT DID NOT INCLUDE THE HYBRIDS. PLEASE HELP
NHTSA ODI #11020561
40,000 miles · Dec 4, 2016
Fuel/propulsion SystemVehicle Speed Control
THROTTLE BODY PROBLEM. ALL OF A SUDDEN I HAD NO POWER AND BARELY MADE IT HOME. I HAD TO BE TOWED TO RAMEY FORD IN PRINCETON, WV THEY REPLACED THROTTLE BODY BUT I HAD TO PAY $100 DEDUCTIBLE. THIS CAR WAS PART OF A CUSTOMER SERVICE ARRANGEMENT WORKED OUT WITH NHTSA BUT THE VIN WAS NOT INCLUDED AND I WAS TOLD IT WAS NOT COV…
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THROTTLE BODY PROBLEM. ALL OF A SUDDEN I HAD NO POWER AND BARELY MADE IT HOME. I HAD TO BE TOWED TO RAMEY FORD IN PRINCETON, WV THEY REPLACED THROTTLE BODY BUT I HAD TO PAY $100 DEDUCTIBLE. THIS CAR WAS PART OF A CUSTOMER SERVICE ARRANGEMENT WORKED OUT WITH NHTSA BUT THE VIN WAS NOT INCLUDED AND I WAS TOLD IT WAS NOT COVERED FOR COST OF REPLACEMENT . THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE RESULTED IN AN ACCIDENT. I FEEL THE PART SHOULD HAVE BEEN REPLACED WITHOUT ANY CHARGE SINCE OTHER VEHICLES IN THIS CLASS HAD THE SAME PROBLEM. THERE WAS NO OFFER TO REIMBURSE ME FOR MY TOW SINCE THE VEHICLE WAS TOTALLY DISABLED. THIS WAS A PROBLEM THAT FORD AND THE NHTSA WERE AWARE OF AND MY VEHICLE HAD THE SAME PROBLEM AS OTHERS. I FEEL THAT I SHOULD NOT HAVE TO PAY FOR LABOR OR TOW TO CORRECT A DEFECT. *TR
NHTSA ODI #10929802
88,181 miles · Jan 19, 2016
Vehicle Speed Control
I WAS APPROACHING A STOP SIGN GOING ABOUT 15 MPH AND THE APPLIED THE BRAKE. INSTEAD OF STOPPING, THE CAR ACCELERATED AND I HAD TO STEER AROUND A CAR IN THE INTERSECTION TO AVOID AN ACCIDENT. I APPLIED THE EMERGENCY BRAKE AND THREW THE CAR INTO PARK TO STOP IT.
NHTSA ODI #10820879
75,000 miles · Jan 27, 2015
Electrical SystemFuel/propulsion SystemVehicle Speed Control
VEHICLE LOSES ALL ABILITY TO CONTROL THE THROTTLE BOTH WHILE AT HIGHWAY SPEED AND WHEN PULLING AWAY FROM A STOP. "WRENCH" FAULT INDICATOR ON THE DASHBOARD ILLUMINATES. RESTARTING THE VEHICLE RESTORES NORMAL OPERATING CONDITIONS UNTIL THE ISSUE REAPPEARS. THERE IS NO FAULT CODE ON OBDII READER AFTER RESTARTING THE ENGINE. *TR
NHTSA ODI #10679147
148,000 miles · Oct 6, 2014
Electrical SystemFuel/propulsion SystemVehicle Speed Control
MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME …
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MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. THIS APPEARS TO ME TO GO BEYOND A PLANT ISSUE TO AN ENGINEERING ISSUE WITH THE PART ITSELF. *TR
NHTSA ODI #10641710
14,143 miles · Sep 16, 2010
Vehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AFTER APPLYING THE BRAKES IN THE PARKING LOT THE VEHICLE ACCELERATED. THE VEHICLE DID NOT RESPOND TO THE BRAKES AND DID NOT STOP UNTIL THE VEHICLE CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE THE RPMS CONTINUED TO INCREASE AND DID NOT STOP UN…
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TL*THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AFTER APPLYING THE BRAKES IN THE PARKING LOT THE VEHICLE ACCELERATED. THE VEHICLE DID NOT RESPOND TO THE BRAKES AND DID NOT STOP UNTIL THE VEHICLE CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE THE RPMS CONTINUED TO INCREASE AND DID NOT STOP UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE POLICE DID NOT FILE A REPORT BECAUSE THEY SAID IT WAS IN A SCHOOL PARKING. THE FAILURE AND CURRENT MILEAGES WERE 14143.
NHTSA ODI #10356004
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
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