IllustrationVEHICLE STEERING IS INTERMITTENTLY GOING OUT AND DRIVER IS UNABLE TO TURN THE VEHICLE. I HAVE CONTACTTED FORD AND THERE IS AN EXISTING RECALL (14S05) FOR THIS VERY ITEM AND MY VEHICLE (YEAR, MAKE & MODEL) IS LISTED BUT THEY SAY MY SPECIFIC VEHICLE DOES NOT QUALIFY.
2009 Mercury Mariner Hybrid
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Mariner Hybrid years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
20–25K
425–50K
150–75K
575–100K
8100–150K
1150K+
21 reports with mileage · 0 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports0 injury reports
Steering complaints
8 reportsPOWER STEERING WENT OUT, COULDN'T TURN VEHICLE FAST ENOUGH TO AVOID CRASH. RECALL 14S05.
TL* THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). NEITHER THE DEALER NOR TH…
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TL* THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
ELECTRONIC POWER STEERING MODULE FAILURE, REPLACE ENTIRE MODULE & COLUMN FOR $1698.89. SAID PREVIOUS RECALL WAS PERFORMED AND FORD BEARS NO RESPONSIBILITY.
STEERING TORQUE SENSOR IS FAILING, RESULTING IN LOSS OF STEERING CONTROL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL THAT FORD ALREADY ISSUED FOR THE PROBLEM IN 2014 BUT SHOULD BE.
WHILE MAKING A SHARP LEFT TURN ON A CITY STREET THE POWER STEERING ASSIST SYSTEM FAILED COMPLETELY! I BARELY AVOIDED A COLLISION. APPARENTLY THERE HAVE BEEN THOUSANDS OF SIMILAR FAILURES. WHY HASN'T FORD PAID FOR A REPAIR ON A SYSTEM WHICH IS OBVIOUSLY FLAWED AND DANGEROUS WHEN IT FAILS!
THE STEERING LOCKED FOR 1 TO 2 SECONDS DURING A RIGHT HAND TURN ON AN ENTRANCE RAMP TO A HIGHWAY. IT HAPPENED AGAIN 2 MONTHS LATER WITH THE STEERING LOCKING FOR 1 TO 2 SECONDS ON A LEFT HAND TURN AFTER STOPPING AT A STOP SIGN. *TR
POWER STEERING CUT OUT, QUIT WORKING, ON LEFT TURN, SPEED ABOUT 10 MPH. OUTAGE LASTED ABOUT 1-2 SECONDS. BELIEVE WOULD HAVE HIT FAR SIDE CURB IF STEERING HAD NOT SPONTANEOUSLY RECOVERED. THIS WAS FIRST OCCURRENCE. DROVE CAR DIRECTLY TO DEALER FROM INCIDENT; DIAGNOSIS TBD. AFRAID TO DRIVE. AT HIGHER SPEED OR IF HAD LASTED…
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POWER STEERING CUT OUT, QUIT WORKING, ON LEFT TURN, SPEED ABOUT 10 MPH. OUTAGE LASTED ABOUT 1-2 SECONDS. BELIEVE WOULD HAVE HIT FAR SIDE CURB IF STEERING HAD NOT SPONTANEOUSLY RECOVERED. THIS WAS FIRST OCCURRENCE. DROVE CAR DIRECTLY TO DEALER FROM INCIDENT; DIAGNOSIS TBD. AFRAID TO DRIVE. AT HIGHER SPEED OR IF HAD LASTED JUST A LITTLE LONGER WOULD HAVE WRECKED! *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages