MERCURY MARINER HYBRID 2009 HAD IT FOR 18 MONTHS AND AUGUST 3, 2010 UPON AN APPROACH TO A STOP LIGHT ENGAGING THE BRAKES I HEARD AN AUDIBLE WARNING SOUND AND LOOKED AT MY CONSOLE TO SEE THE WARNING TO CHECK BRAKES, AT THAT MOMENT MY BRAKE PEDAL WENT SOFT AND TO THE FLOOR, I HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE MARINER TO…
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MERCURY MARINER HYBRID 2009 HAD IT FOR 18 MONTHS AND AUGUST 3, 2010 UPON AN APPROACH TO A STOP LIGHT ENGAGING THE BRAKES I HEARD AN AUDIBLE WARNING SOUND AND LOOKED AT MY CONSOLE TO SEE THE WARNING TO CHECK BRAKES, AT THAT MOMENT MY BRAKE PEDAL WENT SOFT AND TO THE FLOOR, I HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE MARINER TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I PARKED ASAP IN A GAS STATION LEAVING THE MARINER AND CALLING FOR A RIDE BACK TO MY OFFICE TO PICK UP ANOTHER VEHICLE TO GET HOME AND THE NEXT MORNING CONTACTED MY DEALERSHIP INSTRUCTING ME TO CONTACT FORD TO GET IT TOWED TO THEM, LATER THAT DAY I GET A CALL FROM THE SERVICE DEPARTMENT TELLING ME THAT IT WAS NOT COVERED UNDER WARRANTY BECAUSE I HAD 40,000 MILE ON A 18 MONTH VEHICLE AND THE REPAIR COST IS $1,700.00. MY WIFE AND SELF COULD HAVE BEEN INJURED OR WORSE. I WILL BE WILLING TO COOPERATE TO ANY EXTENT TO HELP ESCALATE THIS CONCERN AS A SAFETY RECALL ISSUE. *TR
NHTSA ODI #10347348
Official recalls
0
No recalls in this snapshot.
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NHTSA investigations
2
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
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