NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
211 reportsMileage unknown · Jul 12, 2004
Electrical System
FOR THE LAST 18 MONTH THE HEAD LIGHTS AND DASH LIGHTS HAVE FLICKERED. I HAVE TAKEN IT TO THE DEALER 4 OR 5 TIMES. TWICE BEFORE THE WARRANTY RAN OUT. THE PROBLEM WAS NEVER FIXED AND THE DEALER ALWAY TOLD ME THE ELECTRICAL SYSTEM CHECKED OUT FIND. THE PROBLEM HAS GOTTEN WORSE AND NOW THE ALTERNATOR HAS FAILED TWICE IN 30 D…
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FOR THE LAST 18 MONTH THE HEAD LIGHTS AND DASH LIGHTS HAVE FLICKERED. I HAVE TAKEN IT TO THE DEALER 4 OR 5 TIMES. TWICE BEFORE THE WARRANTY RAN OUT. THE PROBLEM WAS NEVER FIXED AND THE DEALER ALWAY TOLD ME THE ELECTRICAL SYSTEM CHECKED OUT FIND. THE PROBLEM HAS GOTTEN WORSE AND NOW THE ALTERNATOR HAS FAILED TWICE IN 30 DAYS. THIS WAS MY THIRD AND LAST MERCURY. *LA
NHTSA ODI #10080868
80,100 miles · Jul 10, 2004
Electrical System
WITH LITTLE OR NO WARNING, MY CAR'S ELECTRICAL SYSTEM WILL START FAILING. LIGHTS WILL DIM, RPM AND SPEED GAGES RESET AND THE CAR STALLS. THE VEHICLE WILL NOT START AGAIN AND HAS TO BE TOWED TO THE SHOP. VEHICLE HAS LEFT ME STRANDED 3 TIMES BECAUSE OF THIS. THE FAILURE IS IN THE ALTERNATOR TO THE CAR AND POSSIBLY THE BATTERY AS W…
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WITH LITTLE OR NO WARNING, MY CAR'S ELECTRICAL SYSTEM WILL START FAILING. LIGHTS WILL DIM, RPM AND SPEED GAGES RESET AND THE CAR STALLS. THE VEHICLE WILL NOT START AGAIN AND HAS TO BE TOWED TO THE SHOP. VEHICLE HAS LEFT ME STRANDED 3 TIMES BECAUSE OF THIS. THE FAILURE IS IN THE ALTERNATOR TO THE CAR AND POSSIBLY THE BATTERY AS WELL WHICH HAS ONLY EVER BEEN THE ORIGINAL FORD BATTERIES. I HAVE HAD TO HAVE MY BATTERY REPLACED 3 TIMES AND MY ALTERNATOR 3 TIMES. THIS HAS ALL OCCURRED WITHIN THE LAST 2 1/2 YEARS. AFTER READING INFORMATION FROM OTHER MERCURY COUGAR OWNERS ON THE WEBSITE WWW.FASTCOUGAR.ORG, IT IS OBVIOUS THAT THERE IS A SUBSTANTIAL PROBLEM WITH THIS CAR'S ALTERNATOR AND SHOULD BE ADDRESSED BY THE FORD MOTOR COMPANY.*AK
NHTSA ODI #10080742
59,000 miles · Jul 9, 2004
Engine And Engine CoolingCrash
WHILE DRIVING AT 45 MPH VEHICLE STALLED. THIS CAUSED THE LOSS OF STEERING AND BRAKES. AS RESULT, CONSUMER WAS INVOLVED A COLLISION, WHERE THE VEHICLE WAS TOTALED. DEALER NOTIFIED. *AK
NHTSA ODI #10081630
Mileage unknown · Jun 18, 2004
Air Bags
CONSUMER PARKED THE VEHICLE AND PASSENGER'S SIDE AIR BAG DEPLOYED. CONSUMER CONTACTED DEALERSHIP ABOUT THIS ISSUE. *AK
NHTSA ODI #10079499
24,260 miles · Jun 17, 2004
Structure
THE FRONT BUMPER IS SO LOW IT DRAGS OUT OF DRIVEWAYS, SHOPPING CENTER PARKING BLOCKS AND SO ON. BECAUSE OF THIS, THE WHOLE FENDER HAS TORN OFF ON BOTH SIDES OF CAR. THE FULL FENDER AND LOWER SECTION WHERE FOG LIGHTS WOULD GO IS TORN OFF TOO. INCIDENT DATE WAS LAST TIME, THIS PROBLEM HAPPENS EVERYTIME THE CAR IS DRIVEN. *JB
NHTSA ODI #10078379
Mileage unknown · Jun 14, 2004
Engine And Engine CoolingFuel System, Gasoline
#1 I RECEIVED A RECALL LETTER FROM FORD IN LATE APRIL 2004 REGARD THE FUEL PUMP. I HAVE HAD SEVERAL PROBLEMS WITH MY 2000 COUGAR LOOSING POWER ON INCLINE FOR THE PAST YEAR OR SO. AFTER I PAID TO HAVE A NEW FUEL PUMP I RECIEVED THE LETTER. THEY INFORMED ME THAT THE NEW FUEL PUMP WOULD BE OUT LATE MAY 2004, BUT I HAVEN'T HEARD…
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#1 I RECEIVED A RECALL LETTER FROM FORD IN LATE APRIL 2004 REGARD THE FUEL PUMP. I HAVE HAD SEVERAL PROBLEMS WITH MY 2000 COUGAR LOOSING POWER ON INCLINE FOR THE PAST YEAR OR SO. AFTER I PAID TO HAVE A NEW FUEL PUMP I RECIEVED THE LETTER. THEY INFORMED ME THAT THE NEW FUEL PUMP WOULD BE OUT LATE MAY 2004, BUT I HAVEN'T HEARD FROM THEM AS OF DATE. *AK #2 EVERYTIME I DRIVE MY CAR FOR ABOUT 15 MINUTES OR MORE, ONCE I TURN OFF THE CAR, IF I TRY TO START IT WITHIN 5 TO 10 MINUTES IT WILL NOT START. I HAVE TO WAIT AT LEAST 15 MINUTES. FORD DEALERSHIP REPAIR CANNOT FIND A PROBLEM.
NHTSA ODI #10075386
70,000 miles · Jun 1, 2004
Engine And Engine Cooling
WHILE DRIVING VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10075475
Mileage unknown · May 17, 2004
Exterior Lighting
WHILE TURNING ON THE TURN SIGNAL IT FAILED TO TURN ON. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC REPLACED THE TURN SIGNAL SWITCH UNIT DUE TO A BURNT WIRE. *AK
NHTSA ODI #10073710
39,000 miles · May 17, 2004
Vehicle Speed ControlCrash
I WAS HEADING HOME FROM THE BEACH. I HAD MY CAR ON CRUISE CONTROL. A CAR WAS STOPPING AHEAD TO TURN INTO A HOUSING DEVELOPMENT. I TRIED TO PUSH THE BRAKE TO DISENGAGE THE CRUISE CONTROL,BUT THE CRUISE CONTROL DID NOT DISENGAGE. I AGAIN HIT THE BRAKE, HARDER THIS TIME, BUT THE CRUISE CONTROL AGAIN DID NOT DISENGAGE. WITH MY …
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I WAS HEADING HOME FROM THE BEACH. I HAD MY CAR ON CRUISE CONTROL. A CAR WAS STOPPING AHEAD TO TURN INTO A HOUSING DEVELOPMENT. I TRIED TO PUSH THE BRAKE TO DISENGAGE THE CRUISE CONTROL,BUT THE CRUISE CONTROL DID NOT DISENGAGE. I AGAIN HIT THE BRAKE, HARDER THIS TIME, BUT THE CRUISE CONTROL AGAIN DID NOT DISENGAGE. WITH MY FOOT ON THE BRAKE I TRIED TO SWERVE TO MISS THE CAR IN FRONT OF ME. I ENDED UP LOSING CONTROL OF MY CAR OFFROAD AND ROLLING THE CAR INTO A DITCH. I AVOIDED ANY OTHER CARS OR PROPERTY, BUT MY CAR WAS DAMAGED HEAVILY. I AM STILL AWAITING THE ASSESSMENT OF THE DAMAGE FROM MY INSURANCE COMPANY. MY PASSENGER AND I BOTH WALKED AWAY, LUCKILY WE WERE WEARING OUR SEAT BELTS.
NHTSA ODI #10072746
65,000 miles · Apr 29, 2004
Engine And Engine Cooling
WHILE DRIVING/TURNING AT 55 MPH VEHICLE HESITATED THEN STALLLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10071834
Official recalls
3Aug 30, 2004
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. THE CAMPAIGN BEGAN ON APRIL 16, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Feb 6, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES. THE BATTERY CABLE WAS MISROUTED AND ITS ATTACHMENT TO THE ALTERNATOR CABLE WAS UNDER-TORQUED. IF MISROUTED, THE CABLE COULD CONTACT THE POWER STEERING LINE AND THE INSULATION COULD WEAR, RESULTING IN AN ELECTRICAL SHORT.
Consequence & remedy
Consequence: THE SHORT COULD POTENTIALLY RESULT IN A FIRE, STALLING, OR A NO-START CONDITION.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLE TO THE ALTERNATOR FOR DAMAGE AND, IF IT IS DAMAGED, WILL REPLACE THE CABLE. ADDITIONALLY, THE ROUTING OF THE CABLE WILL BE CORRECTED, AS NECESSARY, AND A ROUTING CLIP WILL BE ADDED. ALSO THE TORQUE ON THE ALTERNATOR ATTACHMENT OF THE CABLE WILL BE CHECKED AND, AS REQUIRED, WILL BE TIGHTENED TO SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Mar 9, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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