2000 Mercury Cougar

POWER WINDOWS DIDN'T WORK AS FAST, AND EVENTUALLY THE CAR WOULDN'T START. THE SAME THING HAPPENED NOT TWO MONTHS LATER. IT TOOK EIGHT DAYS TO FIX THE ALTERNATOR, WHICH HAD BEEN REPAIRED BY THAT SAME DEALER BEFORE AND ONLY TOOK 2 DAYS. THE DAY I GOT IT OUT OF THE SHOP THE SUNROOF BROKE. AND THEN ON MARCH 29, ON MY WAY TO WORK IN THE MORNING, AS I WAS EXITING THE RAMP ONTO THE HIGHWAY THE RPMS SHOT WAY UP AND THE CAR "LURCHED " A FEW TIMES BEFORE FINALLY DYING. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED A WRECKER. ONCE AT THE REPAIR SHOP IT WAS DIAGNOSED AS BEING LOW IN GAS, CAUSING THE FUEL PUMP TO OVERHEAT. THEY ALSO FOUND THAT THE BOLT HOLDING THE MOTOR TO THE MOTORCARRIAGE WAS MISSING, BUT I HAVEN'T HEARD BACK FROM THEM ON WHY. THE CAR PRESENTLY ONLY HAS 44,376 MILES ON IT, AND ONE COMPLAINT HAS ALREADY BEEN FILED WITH FORD.*AK

PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT COLD ENOUGH, THE CIGARETTE LIGHTER WAS BROKE, THE BRAKES MADE A GRINDING NOISE, THE DOOR LOCKS/LATCHES WERE INOPERATIVE, AND THE VEHICLE HAD A TRANSMISSION LEAK. *JB

LIGHTS FLICKER, THEN LOSES ELECTRICAL POWER. ALTERNATOR, 2 BATTERIES, WIPER MOTOR, SENSOR, WINDSHIELD (STRESS CRACK FROM BOTTOM) REPLACED. REQUESTED ON SEVERAL OCCASIONS FROM BOB SITE LINCOLN MERCURY SERVICE DEPARTMENT THAT THE MERCURY FACTORY ZONE MANAGER BE CONTACTED, AND TO HAVE THE ZONE MANAGER CONTACT ME. EACH REQUEST WAS DENIED. I CONTACTED MERCURY CUSTOMER ASSISTANCE AND WAS TOLD THAT ONLY THE DEALERSHIP COULD CONTACT THE FACTORY ZONE MANAGERS.*AK