TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 25 OR 65 MPH, THE VEHICLE SPEEDS UP, SLOWS DOWN, AND THEN SHUTS OFF COMPLETELY. THE VEHICLE IS CURRENTLY AT THE SHOP, WHERE THE FUEL PUMP AND DELIVERY MODULAR HAVE BEEN REPLACED FIVE TIMES. THE MECHANIC STATED THAT THE WIRING WAS NOT MAKING THE PROPER CONNECTION TO THE …
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TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING 25 OR 65 MPH, THE VEHICLE SPEEDS UP, SLOWS DOWN, AND THEN SHUTS OFF COMPLETELY. THE VEHICLE IS CURRENTLY AT THE SHOP, WHERE THE FUEL PUMP AND DELIVERY MODULAR HAVE BEEN REPLACED FIVE TIMES. THE MECHANIC STATED THAT THE WIRING WAS NOT MAKING THE PROPER CONNECTION TO THE MODULAR. THE CURRENT MILEAGE IS 84,000 AND FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10197209
Mileage unknown · Nov 20, 2004
Fuel System, OtherPower Train
RECENTLY, I TOOK MY 2000 COUGAR TO THE SHOP TO HAVE A LEAK CHECKED OUT. ALSO, I NOTICED WHEN I USED THE HEAT, I SMELLED A BURNED RUBBER SCENT. I LEARNED THAT THE TRANSMISSION SEAL BROKE AND I NEEDED NEW GASKETS. IT COST $1,600. WHAT IS REALLY STRANGE IS THERE WAS A 1999 COUGAR AT THE SHOP TOO. THE MECHANIC TOLD ME THAT BOT…
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RECENTLY, I TOOK MY 2000 COUGAR TO THE SHOP TO HAVE A LEAK CHECKED OUT. ALSO, I NOTICED WHEN I USED THE HEAT, I SMELLED A BURNED RUBBER SCENT. I LEARNED THAT THE TRANSMISSION SEAL BROKE AND I NEEDED NEW GASKETS. IT COST $1,600. WHAT IS REALLY STRANGE IS THERE WAS A 1999 COUGAR AT THE SHOP TOO. THE MECHANIC TOLD ME THAT BOTH OF OUR CARS HAS THE SAME EXACT PROBLEM. IS IT POSSIBLE THAT THERE IS A RECALL ON CERTAIN COUGARS?*AK
NHTSA ODI #10100273
30,000 miles · Sep 30, 2003
Fuel System, Other
THERE APPEARS TO BE A WIDESPREAD PROBLEM WITH FUEL TANK WARPAGE ON 2000 MERCURY COUGARS. THE TANK IS MOLDED PLASTIC AND CAN DISTORT. THIS DISTORTION OCCURS WITHOUT WARNING OR NOTICEABLE INCIDENT. ONCE DISTORTED, THE CAR WILL SUDDENLY FAIL TO BE ABLE TO ACCESS THE LAST QUARTER TANK OF FUEL AND WILL SUDDENLY LOSE POWER OR STALL. …
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THERE APPEARS TO BE A WIDESPREAD PROBLEM WITH FUEL TANK WARPAGE ON 2000 MERCURY COUGARS. THE TANK IS MOLDED PLASTIC AND CAN DISTORT. THIS DISTORTION OCCURS WITHOUT WARNING OR NOTICEABLE INCIDENT. ONCE DISTORTED, THE CAR WILL SUDDENLY FAIL TO BE ABLE TO ACCESS THE LAST QUARTER TANK OF FUEL AND WILL SUDDENLY LOSE POWER OR STALL. THE DEALER FROM WHOM I PURCHASED THE CAR DIAGNOSED THE PROBLEM AND REPLACED THE TANK AND FUEL SENDER; HOWEVER, SUBSEQUENT DISCUSSIONS ON INTERNET GROUPS RELATED TO THE CAR OR MAKER REVEAL THAT THERE ARE A SIGNIFICANT NUMBER OF PEOPLE EXPERIENCING THE SAME SYMPTOMS WHOSE LOCAL DEALERS ARE EITHER IGNORANT OF THE PROBLEM OR UNWILLING TO FIX THE PROBLEM AT THE FACTORY'S EXPENSE.
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. THE CAMPAIGN BEGAN ON APRIL 16, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES. THE BATTERY CABLE WAS MISROUTED AND ITS ATTACHMENT TO THE ALTERNATOR CABLE WAS UNDER-TORQUED. IF MISROUTED, THE CABLE COULD CONTACT THE POWER STEERING LINE AND THE INSULATION COULD WEAR, RESULTING IN AN ELECTRICAL SHORT.
Consequence & remedy
Consequence: THE SHORT COULD POTENTIALLY RESULT IN A FIRE, STALLING, OR A NO-START CONDITION.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLE TO THE ALTERNATOR FOR DAMAGE AND, IF IT IS DAMAGED, WILL REPLACE THE CABLE. ADDITIONALLY, THE ROUTING OF THE CABLE WILL BE CORRECTED, AS NECESSARY, AND A ROUTING CLIP WILL BE ADDED. ALSO THE TORQUE ON THE ALTERNATOR ATTACHMENT OF THE CABLE WILL BE CHECKED AND, AS REQUIRED, WILL BE TIGHTENED TO SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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