NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
26 reportsClear category filter8,000 miles · Jan 15, 2004
Engine And Engine CoolingInjury
SICKLY SWEET SMELL WHEN AIR CONDITIONER ON. INITIALLY CHECKED FOR POSSIBLE FLUID LEAKAGE FROM AIR CONDITIONER. THAT WAS NOT IT. LATER TRACED TO TOXIC MOLD IN A TRAPPED AREA OF THE AIR CONDITIONING PATH. DEALER SPRAYED IN FUNGICIDE WHICH WORKED FOR A SHORT WHILE. ON ONE OCCASION I GOT OUT OF THE CAR AND INTO THE HOUSE AND COULD S…
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SICKLY SWEET SMELL WHEN AIR CONDITIONER ON. INITIALLY CHECKED FOR POSSIBLE FLUID LEAKAGE FROM AIR CONDITIONER. THAT WAS NOT IT. LATER TRACED TO TOXIC MOLD IN A TRAPPED AREA OF THE AIR CONDITIONING PATH. DEALER SPRAYED IN FUNGICIDE WHICH WORKED FOR A SHORT WHILE. ON ONE OCCASION I GOT OUT OF THE CAR AND INTO THE HOUSE AND COULD SMELL THIS SICKLY SWEET SMELL ON MY BREATH. THE DAY AFTER I STARTED COUGHING AND IT TOOK 3 MONTHS OF INTENSIVE MEDICAL TO GET IT CLEANED UP. THEN I GOT ANOTHER WHIFF AND STARTED COUGHING AGAIN. I DISCOVER THIS IS A KNOWN PROBLEM, BUT NOT ADMITTED. VOLVO RUNS A SPECIAL DRYING CYCLE IN THEIR AIR CONDITIONING TO AVOID THIS MOLD PROBLEM. I ALSO HEAR MERCEDES HAS A SIMILAR PROBLEM.
NHTSA ODI #10070755
23,000 miles · Jan 15, 2004
Engine And Engine CoolingEquipmentFuel System, Gasoline
THIS CAR HAS INTERMITTENTLY SHUT DOWN IN TRAFFIC AT 70 MPH, ALSO WILL NOT START FROM TIME TO TIME. VERY UNRELIABLE TRANSPORTATION. INCREDIBLY POOR CHOICE OF VEHICLE. KEY HAS ELECTRONIC CHIP IN IT WHICH MALFUNCTIONS. KEY REPLACED ONCE UNDER WARRANTY; WENT BAD AGAIN. COSTS $400 TO REPLACE.
NHTSA ODI #10069419
Mileage unknown · Aug 6, 2003
Engine And Engine CoolingVisibility
PROBLEMS WITH VEHICLE'S ENGINE STALLING.*MR DEFECTIVE ALARM SYSTEM AND WINDOW. INVOICE STATES THAT WRENCH LIGHT CAME ON. *TS
NHTSA ODI #10032237
Mileage unknown · Aug 1, 2003
Electrical SystemEngine And Engine CoolingEquipment
PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WE…
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PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT COLD ENOUGH, THE CIGARETTE LIGHTER WAS BROKE, THE BRAKES MADE A GRINDING NOISE, THE DOOR LOCKS/LATCHES WERE INOPERATIVE, AND THE VEHICLE HAD A TRANSMISSION LEAK. *JB
NHTSA ODI #10032290
17,000 miles · Apr 14, 2003
Engine And Engine Cooling
THE ENGINE STALLED WITHOUT WARNING. *JB
NHTSA ODI #10015804
10,000 miles · Mar 13, 2003
Engine And Engine Cooling
I HAVE A 2000 MERCURY COUGAR THAT ONCE WARMED UP ACCELERATES 3000 TO 3500 RPM AND WILL NOT SLOW DOWN UNTIL I COME TO A DEAD STOP. I HAD IT IN FOR THIS PROBLEM AT LEAST 6 TIMES AND THEY CAN'T FIX IT. I CALLED THE FORD/MERCURY SERVICE HOT LINE TO SEE IF SOMETHING COULD BE DONE ABOUT THIS. WHEN I CALLED ABOUT THIS I THOUGHT THAT…
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I HAVE A 2000 MERCURY COUGAR THAT ONCE WARMED UP ACCELERATES 3000 TO 3500 RPM AND WILL NOT SLOW DOWN UNTIL I COME TO A DEAD STOP. I HAD IT IN FOR THIS PROBLEM AT LEAST 6 TIMES AND THEY CAN'T FIX IT. I CALLED THE FORD/MERCURY SERVICE HOT LINE TO SEE IF SOMETHING COULD BE DONE ABOUT THIS. WHEN I CALLED ABOUT THIS I THOUGHT THAT A MERCURY REP. WOULD GET A HOLD OF THE CAR DEALERSHIP WERE I GOT THE CAR (JOHNSON FORD LINCOLN/ MERCURY IN PITTSFIELD, MA) AND THEN GET A HOLD OF ME. I CALLED IN JAN. THATS NOT WHAT HAPPENED, WHEN I CALLED I FOUND OUT THAT JOHNSON FORD TOLD THEM, THEY DID NOT EXPERIENCE THE PROBLEM. THAT'S AN OUT RIGHT LIE. DOM KELLOG HEAD OF JOHNSON SERVICE DROVE IT AND EXPERIENCED IT AND ON ANOTHER TIME ONE OF THE MECHANICS RIDING WITH ME ALSO EXPERIENCED IT. WHAT CAN I DO ABOUT THIS. I CAN'T LET ANYBODY DRIVE MY CAR, I AM AFRAID THEY WOULD NOT BE ABLE HANDLE IT AN GET SERIOUSLY HURT. I DON'T WANT TO WAIT UNTIL I GET KILLED OR SOME ONE ELSE BEFORE THEY DO SOMETHING ABOUT IT. PLEASE LET ME KNOW WHAT YOU OR I CAN DO ABOUT THIS. I AM GOING TO PUT DOWN AN ESTIMATE THE FIRST TIME IT HAPPENED WHICH WAS ABOUT 10000 MILE MARK THE CAR NOW HAS ABOUT 23000 MILES ON IT. *JB
NHTSA ODI #10010375
60,000 miles · Jan 28, 2003
Engine And Engine Cooling
PROBLEMS WITH THE TRANSMISSION, WHEN SHIFTING INTO GEAR VEHICLE WILL SHAKE VIOLENTLY. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS
NHTSA ODI #10004812
Mileage unknown · Dec 7, 2001
Engine And Engine Cooling
VEHICLE STALLED WHILE DRIVING.SOMETIMES VEHICLE WILL RESTART. *AK
NHTSA ODI #899973
Mileage unknown · Oct 5, 2001
Engine And Engine Cooling
ENGINE WOULD STALL UNEXPECTED AND LOSE CONTROL DUE TO LACK OF POWER SUPPLIED FOR POWER STEERING AND BRAKES, ALSO EXPERIENCE HESITATION.. *AK
NHTSA ODI #752955
Mileage unknown · Sep 13, 2001
Engine And Engine Cooling
THE VEHICLE WOULD STALL DURING DRIVING AT VARIOUS SPEEDS. WITHIN TWO DAYS THAT I RECEIVED THE VEHICLE IT STALLED. ELECTRICALS INTACT. MILEAGE 102. DEALER SAID MOST LIKELY BAD GAS, CALL IF HAPPENS AGAIN. AT JUST OVER 7000 MILES SOMETIME IN MARCH IT STARTED BUCKING AND THEN STALLED AT HIGHWAY SPEED. AFTER FIFTEEN MINUTES IT …
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THE VEHICLE WOULD STALL DURING DRIVING AT VARIOUS SPEEDS. WITHIN TWO DAYS THAT I RECEIVED THE VEHICLE IT STALLED. ELECTRICALS INTACT. MILEAGE 102. DEALER SAID MOST LIKELY BAD GAS, CALL IF HAPPENS AGAIN. AT JUST OVER 7000 MILES SOMETIME IN MARCH IT STARTED BUCKING AND THEN STALLED AT HIGHWAY SPEED. AFTER FIFTEEN MINUTES IT RESTARTED. I WAS VERY DANGEROUS SITUATION AS I WAS STUCK ON THE SPAN OF A MAJOR BRIDGE WITH NO PLACE TO GO.. FOR THREE WEEKS THE DEALERSHIP ATTEMPTED TO FIND THE PROBLEM AND FINALLY BLAMED A FUEL PUMP. ONE WEEK LATER, AT 55 MPH, THE CAR ENGINE SHUT OFF WITH NO WARNING, ELECTRICALS APPEARED TO WORK. CAR RESTARTED ABOUT ONE MINUTE LATER ON FIRST TRY. DEALERSHIP BLAMED AIR CONDITIONER, EXCEPT I HAD NOT USED AIR CONDITIONER IN THE PREVIOUS SIX MONTHS. THEY NEVER FIGURED IT OUT AND COULD NOT DUPLICATE. AFTER A NASTY DEALING WITH FORD, MY LAWYER, AND THE FLORIDA LEMON LAW I NOW DRIVE A 2001 MERCURY DEATHTRAP/COUGAR. *AK
NHTSA ODI #752163
Official recalls
3Aug 30, 2004
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. THE CAMPAIGN BEGAN ON APRIL 16, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Feb 6, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES. THE BATTERY CABLE WAS MISROUTED AND ITS ATTACHMENT TO THE ALTERNATOR CABLE WAS UNDER-TORQUED. IF MISROUTED, THE CABLE COULD CONTACT THE POWER STEERING LINE AND THE INSULATION COULD WEAR, RESULTING IN AN ELECTRICAL SHORT.
Consequence & remedy
Consequence: THE SHORT COULD POTENTIALLY RESULT IN A FIRE, STALLING, OR A NO-START CONDITION.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLE TO THE ALTERNATOR FOR DAMAGE AND, IF IT IS DAMAGED, WILL REPLACE THE CABLE. ADDITIONALLY, THE ROUTING OF THE CABLE WILL BE CORRECTED, AS NECESSARY, AND A ROUTING CLIP WILL BE ADDED. ALSO THE TORQUE ON THE ALTERNATOR ATTACHMENT OF THE CABLE WILL BE CHECKED AND, AS REQUIRED, WILL BE TIGHTENED TO SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Mar 9, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗