2000 Mercury Cougar

CONSUMER STATED THAT WHILE DRIVING DOWN A HILL VEHICLE DIED, AND COULD NOT GET IT RESTARTED. CONSUMER HAD TO COAST DOWN A HILL INTO A GASOLINE STATION IN ORDER TO STOP AND HIT A PILLAR. VEHICLE WAS TOWED TO A LINCOLN-MERCURY DEALER, WHO TOLD CONSUMER THAT THE PROBLEM WAS THE FUEL PUMP. ALSO, AFTER CONTACTING THE MANUFACTURER THEY TOLD THE MECHANIC THAT THERE WAS A RECALL ON CONSUMER'S VEHICLE CONCERNING AN ELECTRICAL CABLE WHICH CAUSED THE POWER TO FAIL. *AK

HI. I AM FROM CANADA AND HOPE THAT EVERYONE THAT READS THIS NEVER BUYS ONE OF THIS PIECES OF JUNK COUGARS THAT FORD IS SELLING.THE NAME SPEAKS FOR IT SELF FIX OR REPAIR DAILY - DRIVERS WINDOW ASSEMBLY BROKE $100.00 TO FIX - FUEL PUMP AT 56,000 KM $500.00- WINDOW STRESS CRACKED AT 60,000 KM NOT FIXED YET- TRANSMISSION REPLACED AT 70,000 KM $2500.00 - TWO BALL JOINTS AND ALTERNATOR REPLACED AT 72,000 KM $400.00- REARHATCH WILL NOT OPEN FROM INSIDE NOT FIXED YET- LIGHTS FLICKER ON DASH ALTERNATOR AGAIN AT 85,000KM BUT DID NOT HELP SO PUT IN NEW BATTERY BUT DIDN'T HELP NO SENSE OF PHONING FORD THEY DON,T GIVE A [XXX] $18,500 FOR THIS JUNK AND BY TIME IT IS PAID OFF $24,000 PLUS ALL THE REPAIRS BEST PLACE FOR ALL THE FORD JUNK IS FORM THE PLANT TO THE SCRAP YARD SO NOBODY HAS TO PUT UP WITH ALL THESE PROBLEMS AFTER READING ALL THIS YOU STILL GO OUT AN BUY A FORD AS THE SAYING GOES THERE IS A SUCKER BORN EVERY DAY. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ALTERNATOR IN MY 2000 MERCURY COUGAR FAILED FOR THE THIRD TIME. THE CAR IS NOW OUT OF WARRANTY AND I AM STUCK WITH THE BILL. FAILURE WAS FOLLOWED BY SMOKING IN THE ENGINE COMPARTMENT WHICH STEADILY INCREASED, SMALL FIRE EVOLVED SOON AFTERWARD. WAS ABLE TO PUT IT OUT WITH A BOTTLE OF COKE (A BRAND THAT HAS NEVER LET ME DOWN). I WAS ASSURED BY THE DEALERSHIP THAT THIS ISSUE WAS TAKEN CARE OF SOME TIME AGO. I HAVE HATED THIS CAR FOR ALL OF ITS PROBLEMS AND HAVE SUCCESSFULLY STEERED PEOPLE AWAY FROM FORD PRODUCTS. I WILL NEVER PURCHASE ANOTHER DOMESTIC VEHICLE FOR AS LONG AS I LIVE. *AK

PROBLEMS WITH ODOMETER, GAS GAUGE, TURN SIGNALS,WINDOWS, RADIO, HAZARD LIGHTS, AIR BAG LIGHTS, SPEEDOMETER.*MR. THE MILEAGE AND CLOCK WERE NO LONGER VISIBLE. A NEW BATTERY AND ALTERNATOR WERE INSTALLED PRIOR TO THE INCIDENT. THE SUN ROOF LEAKED CONSTANTLY AND WAS ALSO FIXED PRIOR TO THE INCIDENT. THE BATTERY AND WRENCH LIGHT WERE CONSTANTLY ILLUMINATED. THIS VEHICLE HAD BEEN REPAIRED OVER AND OVER AGAIN. CONSUMER HAD TO EXIT AND BARELY MADE IT HOME WHEN SHE ENTERED THE DRIVEWAY, THE VEHICLE COMPLETELY DIED. *PH. THE AIR CONDITION WAS NOT COLD ENOUGH, THE CIGARETTE LIGHTER WAS BROKE, THE BRAKES MADE A GRINDING NOISE, THE DOOR LOCKS/LATCHES WERE INOPERATIVE, AND THE VEHICLE HAD A TRANSMISSION LEAK. *JB

THIS IS THE 2ND TIME THAT I AM REPLACING AN ALTERNATOR ON MY 2000 MERCURY COUGAR. THIS TIME, IT'S BEEN LESS THAN A YEAR SINCE I REPLACED THE OLD ONE. THIS SEEMS TO BE AN ONGOING PROBLEM WITH THE 2000 COUGAR, AND MERCURY/FORD HAVE NO INTENTIONS ON RECALLING THE VEHICLE FOR THIS PROBLEM. IT'S EXTREMELY FRUSTRATING THAT THE ALTERNATOR KEEPS GOING ON THIS VEHICLE. OF COURSE IT KEEPS HAPPENING AFTER THE WARRANTY IS UP, CAUSING YOU TO HAVE TO SHELL OUT HUNDREDS OF DOLLARS OVER AND OVER AGAIN. THIS LAST TIME, NOT ONLY DID I HAVE TO REPLACE THE ALTERNATOR, BUT I HAD TO PAY $175.00 FOR TOWING BECAUSE I WAS 75 MILES AWAY FROM HOME. THIS IS RIDICULOUS, AND I AM CONSIDERING GETTING RID OF THIS CAR ONCE IT IS PAID OFF NEXT YEAR. AND SINCE THERE ARE OTHER PEOPLE WHO ARE HAVING THE SAME PROBLEM, AND MERCURY/FORD DOES NOT WANT TO RECALL THIS VEHICLE, I WILL NEVER PURCHASE A CAR FROM THIS COMPANY AGAIN. CLEARLY THERE IS SOMETHING CAUSING THE ALTERNATOR ON THE 2000 MERCURY COUGAR TO KEEP GOING, BUT THE MAKER WILL NOT RECALL THE VEHICLE.*AK

SAME AS PREVIOUSLY RECORDED ISSUE, HOWEVER, THIS TIME THE REPLACED PART (ALTERNATOR) FAILS AFTER ONE DAY OF OPERATION. VEHICLE BROKE DOWN AGAIN, WHILE APPROACHING TRAFFIC LIGHT. ALL LIGHTS WENT OUT, GAUGES WERE NOT RESPONDING, RADIO SHUT OFF ETC. AGAIN, POSSIBLE FAILURE REPORTED IN WARRANTY PERIOD, HOWEVER, DEALER AND MANUFACTURER REFUSE TO REPAIR. 11/12/2002 REPAIR APPEARS TO HAVE NOT BEEN WORKING. WILL NEVER BUY FOMOCO PRODUCT AGAIN. CONTEMPLATING CONTACTING ATTORNEY AND RESOLVE SITUATION WITH FOMOCO. DT