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2018 MERCEDES-BENZ Sprinter 3500

Owner reports · Recalls · Investigations

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There is not enough comparable history to draw a useful model-year comparison.

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

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Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 9 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

9 reports
15,000 miles · Feb 12, 2025
Fuel System, Diesel

The contact owns a 2018 Mercedes Benz Sprinter 3500. The contact stated that while starting the vehicle, the contact noticed that the Diesel Exhaust Fluid (DEF) warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the Diesel Exhaust Fluid (DEF) tank had failed and needed t…

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The contact owns a 2018 Mercedes Benz Sprinter 3500. The contact stated that while starting the vehicle, the contact noticed that the Diesel Exhaust Fluid (DEF) warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the Diesel Exhaust Fluid (DEF) tank had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 15,000.

NHTSA ODI #11642281

Mileage unknown · Feb 23, 2023
Service BrakesUnknown Or OtherVehicle Speed Control

We have a 2019 motorhome on a 2018 Mercedes Sprinter chassis. We are concerned about the wheel speed sensor failing. Three out of 4 sensors have already failed and been replaced on ours and Mercedes will not replace the 4th sensor until it fails. When this sensor fails it affects the ABS brakes and the braking distance is increa…

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We have a 2019 motorhome on a 2018 Mercedes Sprinter chassis. We are concerned about the wheel speed sensor failing. Three out of 4 sensors have already failed and been replaced on ours and Mercedes will not replace the 4th sensor until it fails. When this sensor fails it affects the ABS brakes and the braking distance is increased which can cause an accident. The cruise control is also affected and could increase speed on its own. The ESP can also be affected and can increase the risk of skidding and accidents. We have spoken to many other motorhome owners with the same chassis and they have also had problems with the sensors. Mercedes is aware of this problem and we feel they should replace all the sensors before they fail and cause a serious accident and injury or death. We would like to travel to remote areas of our country but haven't done so because there is no place to get the sensor replaced if it fails. We have spoken to Mercedes Benz of Sarasota FL and Mercedes Corporate and they are unwilling to do anything to replace the 4th sensor.

NHTSA ODI #11508752

7,400 miles · May 25, 2022
Electrical SystemEngine

The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while driving at low speeds, there was an abnormal sulfur odor coming from the engine. There was no warning light illuminated. As the odor persisted, the contact’s eyes started burning and the contact also started having a headache. The contact inspecte…

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The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while driving at low speeds, there was an abnormal sulfur odor coming from the engine. There was no warning light illuminated. As the odor persisted, the contact’s eyes started burning and the contact also started having a headache. The contact inspected the vehicle and discovered that acid had leaked from the battery due to internal pressure inside the battery. The contact then called that dealer where he was instructed to take the vehicle in to be serviced under the vehicle warranty. The contact was able to drive the vehicle to the dealer and the mechanic confirmed the cause of the failure but informed him that his vehicle was out of warranty, despite previously being informed that the vehicle was covered under warranty. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 7,400.

NHTSA ODI #11466047

18,000 miles · Nov 18, 2021
Electronic Stability Control

The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while operating the vehicle, the ABS, check engine, and cruise control warning lights illuminated. The cause of the failure was not yet determined. The contact indicated that the vehicle was recently serviced under NHTSA Campaign Number: 21V042000 (Elec…

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The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while operating the vehicle, the ABS, check engine, and cruise control warning lights illuminated. The cause of the failure was not yet determined. The contact indicated that the vehicle was recently serviced under NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the failure occurred. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 18,000.

NHTSA ODI #11440922

Mileage unknown · Nov 10, 2021
Wheels

This vehicle was sold to us new with the manufacturer's window sticker stating it was equipped with a Tire Pressure Monitoring System (TPMS) as a Standard Accessory - Safety/Cargo Protection. The provided owner's manual describes the TPMS system and the low tire pressure warning lamp indicator on the dash. It was not until our f…

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This vehicle was sold to us new with the manufacturer's window sticker stating it was equipped with a Tire Pressure Monitoring System (TPMS) as a Standard Accessory - Safety/Cargo Protection. The provided owner's manual describes the TPMS system and the low tire pressure warning lamp indicator on the dash. It was not until our first flat tire after 2.5 years and 24000 miles, that we learned our vehicle does NOT have TPMS OR a low tire pressure warning lamp. Another motorist flagged us down as it was the inside dually tire that deflated and delaminated. Luckily we learned of the deflated inner tire before the outer tire also had issues because of the extra load placed on it. We have since learned that vehicles with a GVWR over 10,000 pounds and dual-wheel rear axles are not required to have TPMS. The owner's manual does not state this and does not exclude our model as having this safety equipment. As far as we know, this exclusion is not standard public knowledge. Many heavy duty trucks with dual wheels do have such a system, so why should we question our window sticker? Our issue and safety concern is that we were lead to believe our van did have a TPMS by both our window sticker and our owners manual. Many of these vehicles are being converted to RVs (like ours but has seat belts for 6 passengers) and may be being driven unsafely due to this miscommunication. Owners/drivers of van conversions and RVs need to be fully aware of the lack of this safety feature. The dealership we bought the van from has been unhelpful and has said they have forwarded our complaint to Mercedes USA but we have yet to hear anything from them.

NHTSA ODI #11440080

Mileage unknown · Sep 28, 2021
Electronic Stability Control (esc)Steering

The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign Numbers: 20V663000 (Steering) and 21V042000 (Electronic Stability Control) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact contacted Mercedes-Benz of W…

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The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign Numbers: 20V663000 (Steering) and 21V042000 (Electronic Stability Control) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact contacted Mercedes-Benz of Westminster (10391 Westminster Blvd, Westminster, CO 80020) confirmed the first dealer’s information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11434749

Mileage unknown · Jun 14, 2021
Exterior LightingStructure

On or about April 27, 2021 the driver's side rear taillight assembly randomly fell off between Phoenix and Tucson, Arizona on Interstate 10. The assembly is large, containing the taillight, brake light, turn signal light and back-up light. It could have (and may have) hit another vehicle or at least caused it/them to engage in a…

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On or about April 27, 2021 the driver's side rear taillight assembly randomly fell off between Phoenix and Tucson, Arizona on Interstate 10. The assembly is large, containing the taillight, brake light, turn signal light and back-up light. It could have (and may have) hit another vehicle or at least caused it/them to engage in a dangerous turning maneuver to avoid hitting the large assembly while on the freeway. In addition, the RV was then rendered unsafe and in violation of the laws of virtually every state, as well as federal regulations, due to lacking the required lighting assembly. This has also happened to another RV unit from the same manufacturer (Regency). The driver's side taillight assembly fell off this RV during windy conditions on Interstate 40 while traveling through Arkansas on April 2, 2021. There are photos of the missing assembly for both RV's. My RV was inspected by a collision repair facility in California and their determination was two fold: 1) the RV body was molded in way that would not permit the taillight assembly to properly fit in the cavity. The tolerance was off by up to 1/4 of an inch. 2) the taillight is a stock mercedes sprinter taillight assembly which has three hard point connections (top middle, and bottom. However, the body of the RV only has two points to connect the taillight assembly (top and bottom) thereby leaving the middle area open to intrusion by wind and other elements. As a result it was very difficult to find a facility to repair/replace the assembly ( they "did not want to touch it"). It has now been replaced by a collision facility which used a silicone sealant and HD velcro in the HOPE that the assembly will not fall off again in predictable weather conditions. There was no warning or other indication that the taillight assembly was going to fall off. Finally, Regency claims to manufacture just 200 to 250 of these units annually. This incident therefore involves 1% of their annual production.

NHTSA ODI #11420930

19,800 miles · Jan 26, 2021
Power TrainService BrakesVehicle Speed Control

WHEN TURNING A CORNER,ENGINE RACED TO 45 MPH WITHOUT MY FOOT ON THE THROTTLE.ALMOST LOST CONTROL.HAD TO PUT VEHICLE,MEREDES SPRINTER 3500,INTO NEUTRAL TO STOP IT.HAD PREVIOUSLY HAD THE DEALER REPAIR SPEED SENSORS THREE OTHER TIMES.WARNING LIGHTS COME ON AND I LOOSE CRUISE CONTROL.DANGEROUS CONDITION.MB SHOULD RE ENGINEER THE PA…

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WHEN TURNING A CORNER,ENGINE RACED TO 45 MPH WITHOUT MY FOOT ON THE THROTTLE.ALMOST LOST CONTROL.HAD TO PUT VEHICLE,MEREDES SPRINTER 3500,INTO NEUTRAL TO STOP IT.HAD PREVIOUSLY HAD THE DEALER REPAIR SPEED SENSORS THREE OTHER TIMES.WARNING LIGHTS COME ON AND I LOOSE CRUISE CONTROL.DANGEROUS CONDITION.MB SHOULD RE ENGINEER THE PART AND INSTALL IN AFFECTED VEHICLES.DEALER CONTINUES TO INSTALL DEFECTIVE PARTS.

NHTSA ODI #11390039

4,366 miles · Jun 11, 2019
Service Brakes

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE HARDER THAN USUAL. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD QUICKER THAN USUAL AND THE VEHICLE WOULD NOT S…

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TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE HARDER THAN USUAL. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD QUICKER THAN USUAL AND THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591,(951) 216-7800) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE MECHANIC STATED THAT THE CONTACT NEEDED TO "GET USED TO IT". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,366. THE VIN WAS INVALID.

NHTSA ODI #11219255

Official recalls

10

21V042000 · Electronic Stability Control (esc):control Module

Feb 3, 2021

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

Consequence & remedy

Consequence: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

20V663000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Oct 28, 2020

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Consequence & remedy

Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

20V155000 · Equipment:other:labels

Mar 18, 2020

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

Consequence & remedy

Consequence: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

20V156000 · Equipment:other:labels

Mar 18, 2020

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

Consequence & remedy

Consequence: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

19V693000 · Unknown Or Other

Oct 2, 2019

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Consequence & remedy

Consequence: Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

19V695000 · Air Bags: Air Bag/restraint Control Module

Oct 2, 2019

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An inactive airbag system can increase the risk of injury in the event of a crash.

Remedy: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.

19V665000 · Latches/locks/linkages:hood:latch

Sep 18, 2019

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

Consequence & remedy

Consequence: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

19V507000 · Visibility:glass, Side/rear

Jul 2, 2019

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

Consequence & remedy

Consequence: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

19V222000 · Unknown Or Other

Mar 20, 2019

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Consequence & remedy

Consequence: Failure to identify loose safety related parts can increase the risk of crash and injury.

Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

18V743000 · Latches/locks/linkages:doors:latch

Oct 24, 2018

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

Consequence & remedy

Consequence: In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

Remedy: DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

PE20014 · Rear Wheel Speed Sensor Failure

Opened Sep 21, 2020 · Closed Mar 30, 2021

Status: closed (inferred from source dates) · Service Brakes, Air:antilock:wheel Speed Sensor; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor

The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to NHTSA describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V-042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629

Additional source detail variants (2)

Service Brakes, Air:antilock:wheel Speed Sensor

The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to NHTSA describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V-042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor

The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to NHTSA describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V-042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629