2013 MERCEDES-BENZ S550

PROBLEM 1: CAR SOLD TO ME WITHOUT FULL DISCLOSURE. SILVERSTAR MOTORS IN L.I CITY, NY SOLD ME THE CAR & WITHHELD MATERIAL INFORMATION. THE CAR HAD 4 DAMAGED & DEFECTIVE WHEELS. THIS WAS DISCLOSED TO ME BY ANOTHER DEALER HELMS BROTHERS. TIRES WERE CONSTANTLY LOSING AIR; FRONT END WOULD VIBRATE AT HIGHWAY SPEEDS & WAS CONSTANTLY IN THE SHOP. SILVERSTAR GAVE ME 4 NEW TIRES TO COMPENSATE ME FOR MY TROUBLES & I HAVE ALREADY LOST 2 OF THEM IN A FEW MONTHS. ONE WAS DAMAGED LAST FRIDAY DOING 10 MILES AN HOUR ON ARCHER AVENUE IN QUEENS NY HITTING A POT HOLE. I WAS FORCED TO PURCHASE TIRE INSURANCE KNOWING THE PROBLEMS I HAD WITH A PREVIOUS 2006 MERCEDES CLS 500 & THIS ONE. MANUFACTURES SHOULD BE HELD TO HIGHER STANDARDS FOR TIRES,& WHEELS STRENGTH & RESILIENCE. THEY SHOULD DISCLOSE TO ALL BUYERS THAT LOW PROFILE TIRES & LARGE RIMS CAN BE A MAJOR PROBLEM ON CITY STREETS. SEVERAL MONTHS AGO I WAS LEAVING AN ATM DRIVE-IN AT CHASE BANK; GOING 5 MPH I SIDE SWIPED THE CURB, LOST AIR IN BOTH RIGHT TIRES & HAD TO CALL FOR ROAD SERVICE. SUCH LITTLE FORCE TO THE TIRES CAUSED A MAJOR PROBLEM & COULD AT HIGH SPEEDS BE DEADLY. I WAS FORTUNATE THAT I WAS ONLY GOING YES 5MPH. THE WHEEL & TIRE ISSUES HAD CAR OUT OF SERVICE AT SILVER STAR FOR OF 3-4 WEEKS. PROBLEM # 2: ENGINE LIGHT ON. HELMS BROTHERS HAD CAR 3 X FOR 27 DAYS. THEY PULLED OUT ENGINE & TRANSMISSION TO REPLACE ENGINE HARNESS WIRING. I PICKED UP THE CAR & THE ENGINE LIGHT WENT ON AGAIN. THEY SAID THERE WAS AN OIL LEAK AT ONE OF THE ENGINE SENSORS & THEY CLEANED IT UP & SECURED IT. AGAIN THE 3RD TIME I RETURNED BECAUSE THE ENGINE LIGHT WAS ON. HELMS BROTHERS SAID THEY MISSED ONE OF THE ENGINE SENSORS, & CLEANED IT OR REPLACED IT AND SECURED IT. THEY ALSO REMOVED ALL THE GAS FROM THE TANK (5 GALLONS +/-) THE THIRD TRIP & PUT IN A FEW GALLONS OF NEW GAS. THE CAR WAS ROAD TESTED ONE WEEK MORE. THE ENGINE LIGHT STAYED OFF.

I LEASED THIS CAR NEW IN 2013, SINCE 06/06/2013 THIS CAR HAS BEEN BACK IN SHOP FOR SAME PROBLEM 8 TIMES, BUBBLES ON THE TIRES WHICH CUTS OPEN THE TIRE AT THE EDGE OF THE WHEEL. LAST MONTH THE TIRE WAS CHANGED AGAIN AND WHILE THE CAR WAS IN THE SHOP IT DEVELOPED ANOTHER BUBBLE ON ANOTHER TIRE. NOW MBUSA IS SAYING THERE IS NO DEFECT ON THE CAR, I AM SAYING WHEELS AND TIRES COME WITH THE CAR AND THEY ARE PART OF THE CAR AND THAT THAT THIS CAR IS LEMON OR DEFECTIVE, I DO NOT FEEL SAFE TO TRAVEL IN IT. MBUSA DONT WANT TO ADMIT IT BUT ALL THE SERVICE RECORDS ARE AVAILABLE AT KOONS DEALERSHIP IN CATONSVILLE MD. IN MY OPINION A FATAL ACCIDENT CAN HAPPEN ANY TIME IF THIS CAR IS DRIVEN ON THE ROAD. *TR