IllustrationWhile I was driving on the freeway, I heard what sounded like a gunshot. I slowed down and exited the nearest exit. After checking my vehicle windows and seeing no damage, I got out of my car and noticed the front sunroof panel glass had shattered. I am not sure how this can happen.
2020 MERCEDES-BENZ S 560 4MATIC
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.
About this comparison →1Owner complaints
Model-year median: 2
1Recall campaignsView recall details →
0InvestigationsView investigation details →
Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.
Inspection summary
2020 MERCEDES-BENZ S 560 4MATIC
NHTSA snapshot: September 18, 2026. 1 owner complaints · 1 recall campaigns · 0 investigations.
Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
Top reported categories (up to 5)
- Unknown Or Other: 1 reports
Full reported-category list and vehicle report
Recall links
Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.
Print the top reported categories, recall links, snapshot date and comparison limits.
How this year compares
Owner complaints by model year
Compare all S 560 4MATIC years →Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reportsRecall campaigns
126V216000 · Power Train:driveline:universal Joint
Apr 3, 2026
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
Consequence & remedy
Consequence: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.