NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
20 reportsMileage unknown · Feb 19, 2024
Forward Collision Avoidance
Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are…
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Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting.
NHTSA ODI #11572673
Mileage unknown · Nov 13, 2023
Forward Collision AvoidanceService Brakes
While driving on highway car made a complete sudden full stop This has happened twice in last 60 days Thankful car behind was far enough away to avoid a rear ender Second problem is dealer still not addressing fuel pump recall
NHTSA ODI #11554973
12,000 miles · Sep 28, 2023
Fuel System, Gasoline
The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated th…
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The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to the dealer, who replaced the fuel pump however, the contact stated that the failure recurred twice. The vehicle was taken to the dealer; however, the vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000. VIN tool confirms parts not available.
NHTSA ODI #11547056
Mileage unknown · Sep 18, 2023
Fuel System, Gasoline
The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aw…
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The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11545296
Mileage unknown · Sep 8, 2023
Structure
This is absolully manufacture design error, it might causing accident day and night to anyone who drive Mercedes Benz S-class what I see it, I had really nightmare in New York city when rainy night, because I can not see side mirror when I need see it, only I can get a refection on side mirror, especially rainy dark night in the…
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This is absolully manufacture design error, it might causing accident day and night to anyone who drive Mercedes Benz S-class what I see it, I had really nightmare in New York city when rainy night, because I can not see side mirror when I need see it, only I can get a refection on side mirror, especially rainy dark night in the city when street lights is reflected from air vent to side mirror and sun lights hit air vent and reflect to side mirror, this is great dangerous for anyone who has Mercedes Benz S-class, when reflection on to side mirror, PS: I could not put correct speed on your system, only I took picture when stop the car,
NHTSA ODI #11543332
34,000 miles · Aug 29, 2023
Fuel System, Gasoline
The contact owns a 2022 Mercedes-Benz S500. The contact stated that while driving at 50 MPH, the vehicle inadvertently lost motive power, but the contact was able to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illumina…
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The contact owns a 2022 Mercedes-Benz S500. The contact stated that while driving at 50 MPH, the vehicle inadvertently lost motive power, but the contact was able to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired, but the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) for which the VIN was included. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 34,000.
NHTSA ODI #11541446
Mileage unknown · Dec 20, 2022
Electrical SystemEngineService Brakes
New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on highway. Took to the dealer, de…
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New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on highway. Took to the dealer, dealer says car needed to be driven more even tho its driven daily. Dealer stated voltage of the 12v battery was low, they charged the battery manually and stated that the cars ECU recorded a voltage problem. They cleared the ECU and released the car after 1 week in the shop under warranty. Next day the car was driven after it came out the shop, the car again gave a check engine light, 12v battery light, 48v battery needs service warning message. After driving the car for a bit the car completely went haywire. All interior electrical went out. Center counsel not working, dash console showed over 30 warning lights and messages ranging from electrical to low brake fluids including check engine light, SRS inoperable message, and many many more messages telling me to stop driving the car. Car is scheduled to be taken back to the dealer for another checkup. This time car must be towed in since it refuses to even turn on or to unlock the doors or windows. This car seems to be having major electrical issues as well as major computer problems. This car is unsafe to drive since it can stall out while driving. At this point i will be contacting mercades benz corporate to speak to someone about these major issues. As it stands the dealership is unaware of how or why the car is acting this way and do not know how to fix it. A true lemon indeed. Please view pics attached
NHTSA ODI #11498170
4,800 miles · Sep 27, 2022
Forward Collision Avoidance
The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. The contact called the local d…
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The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. The contact called the local dealer who scheduled a service appointment however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,800. The VIN was not available.
NHTSA ODI #11486717
2,000 miles · Mar 7, 2022
Exterior LightingStructure
The contact owns a 2022 Mercedes-Benz S500. The contact stated that the passenger’s side headlamp was intermittently strobing while driving. The contact also stated that the front driver’s and passenger’s side doors were heavy. The contact stated that the driver’s and passenger’s side door stop features were inoperable. There w…
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The contact owns a 2022 Mercedes-Benz S500. The contact stated that the passenger’s side headlamp was intermittently strobing while driving. The contact also stated that the front driver’s and passenger’s side doors were heavy. The contact stated that the driver’s and passenger’s side door stop features were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000. The VIN was not available.
NHTSA ODI #11455478
2,000 miles · Feb 4, 2022
CommunicationElectrical SystemTires
The contact owns a 2022 Mercedes-Benz S500. The contact received a notification for NHTSA Campaign Number: 21V00J000 (Electrical System, Communication) however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notif…
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The contact owns a 2022 Mercedes-Benz S500. The contact received a notification for NHTSA Campaign Number: 21V00J000 (Electrical System, Communication) however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact also mentioned that he experienced a blowout failure with the passenger’s side front Pirelli PZero Tire, Tire Size: 255/35/R21, DOT Number: 1UN13874K. The contact stated that he replaced the tire with the spare; however, the vehicle was not taken to an independent mechanic or dealer. The contact stated that approximately a week later, the driver’s side tire experienced the same blowout failure and was taken to an independent mechanic. The contact stated that the driver’s tire had the same tire information as the front passenger’s side tire. The mechanic informed him that there were bubbles formed on the rear passenger’s side tire; Tire Size: 255/30/R21, DOT Number: IXTY8464L. The mechanic suggested that all the tires be replaced. The tire and vehicle manufacturer was not notified of the failure. The tire failure mileage was approximately 2,000. VIN tool confirms parts not available.
NHTSA ODI #11450397
Official recalls
8Feb 24, 2025
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence & remedy
Consequence: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
Dec 21, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Jun 26, 2023
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Dec 16, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2022 S 500 vehicle. The dashboard may be insufficiently attached, which can result in an improper front passenger air bag deployment in the event of a crash.
Consequence & remedy
Consequence: Improper deployment of an air bag can increase the risk of injury.
Remedy: Dealers will replace a portion of the dashboard, free of charge. The owner notification letter was mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023010001.
Mar 28, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 S580Z, S500V, and S580V vehicles. The sub frame weld for the thrust arm on the rear axle carrier may have been improperly welded, causing the thrust arm to break and detach.
Consequence & remedy
Consequence: A detached thrust arm can cause a sudden loss of vehicle control, or cause the vehicle to pull to one side during emergency braking, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will inspect the sub frame weld on the rear axle carrier and replace the rear axle carrier as necessary, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030028.
Additional source detail variants (2)
Suspension:subframe/mounting Bracket
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 S580Z, S500V, and S580V vehicles. The sub frame weld for the thrust arm on the rear axle carrier may have been improperly welded, causing the thrust arm to break and detach.
Consequence: A detached thrust arm can cause a sudden loss of vehicle control, or cause the vehicle to pull to one side during emergency braking, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will inspect the sub frame weld on the rear axle carrier and replace the rear axle carrier as necessary, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030028.
Power Train:axle Assembly
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 S580Z, S500V, and S580V vehicles. The sub frame weld for the thrust arm on the rear axle carrier may have been improperly welded, causing the thrust arm to break and detach.
Consequence: A detached thrust arm can cause a sudden loss of vehicle control, or cause the vehicle to pull to one side during emergency braking, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will inspect the sub frame weld on the rear axle carrier and replace the rear axle carrier as necessary, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030028.
Mar 25, 2022
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Consequence & remedy
Consequence: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Dec 27, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence & remedy
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
Additional source detail variants (2)
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
Nov 29, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Consequence & remedy
Consequence: Driver distraction can increase the risk of a crash.
Remedy: MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗