Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports3 injury reports

Vehicle Speed Control complaints

3 reports

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47,600 miles · Dec 19, 2019

StructureUnknown Or OtherVehicle Speed ControlCrash

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IN MY NEIGHBORHOOD APPROACHING A STOP SIGN ABOUT 20 YARDS AWAY. THE CAR ALL OF A SUDDEN ACCELERATED AT A HIGH RATE OF SPEED. I WAS GOING TOO FAST TO MAKE THE RIGHT TURN AND THE BRAKES DID NOT STOP THE CAR. I ENDED UP RUNNING THROUGH THE STOP SIGN UP AN INCLINE AND INTO THE WOODS HITTING MULTIPLE TREES BEFORE COMING TO A STOP. THIS CAUSED OVER $18,000 DAMAGE TO THE VEHICLE (NOT INCLUDING DAMAGE TO THE UNDER CARRIAGE). NOT ONLY WAS THIS PRETTY FRIGHTENING BUT WHAT COULD HAVE HAPPENED IF I WASN'T IN MY NEIGHBORHOOD WHEN THIS TOOK PLACE COULD HAVE KILLED SOMEBODY. IT REALLY SHOOK ME UP. THANK GOODNESS THERE WERE NO KIDS AT THE BUS STOP. I WAS ALSO SURPRISED THAT THE AIR BAGS DID NOT DEPLOY. THE INSURANCE COMPANY TOTALED THE CAR SO NO ONE REALLY SEEMS TOO CONCERNED ABOUT THE CAUSE OF THE UNINTENDED ACCELERATION THAT TOTALED MY CAR WHILE DRIVING IN MY OWN NEIGHBORHOOD! THIS SHOULD NOT HAVE HAPPENED. I HOPE SOMEONE WILL CARE ENOUGH TO TRY AND DETERMINE WHAT HAPPENED SO THIS DOESN'T HAPPEN TO SOMEONE ELSE.

NHTSA ODI #11290208

36,000 miles · Feb 8, 2017

Air BagsStructureVehicle Speed ControlCrashInjury

I WAS IN A COLLISION IN WHICH I REAR ENDED ANOTHER SUV. THE SPEED CONTROL DID NOT ENABLE AND I HIT THE OTHER VEHICLE HARD ENOUGH TO CAUSE $20,000 WORTH OF DAMAGE TO MY CAR. I BELIEVE THE CAR BRAKING RESPONSE WAS SLOW AND THE AIRBAG SHOULD HAVE DEPLOYED IN A CRASH THAT SIGNIFICANT, BUT IT DID NOT.

NHTSA ODI #10950309

Mileage unknown · Mar 6, 2015

Electronic Stability Control (esc)Power TrainVehicle Speed Control

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THE VEHICLE SENSORS ALL STARTED FLASHING, INCLUDING THE STABILITY CONTROL SYSTEM, PARKING BRAKE, TEMPERATURE GAUGE, ETC. THE SPEEDOMETER FLUCTUATED WILDLY, THE CAR WOULD NOT SHIFT OUT OF DRIVE AND WOULD NOT SHUT OFF. I WAS TRAPPED IN THE VEHICLE, UNABLE TO SHIFT THE CAR OUT OF GEAR INTO PARK OR NEUTRAL AND THE CAR WOULD NOT SHUT OFF. I HAD TO KEEP MY FOOT ON THE BRAKE, BUT I OBVIOUSLY COULD NOT GET OUT OF THE CAR WHILE IT WAS IN GEAR AND RUNNING. AFTER ABOUT 3 MINUTES OF TRYING TO GET THE CAR INTO PARK I WAS ABLE TO TURN OFF THE ENGINE. IT WAS EXTREMELY SCARY. THIS VEHICLE IS UNSAFE. *TR

NHTSA ODI #10692529

Official recalls

22V955000 · Fuel System, Diesel:delivery:fuel Pump:control/drive Module; Fuel System, Gasoline:delivery:fuel Pump:control/drive Module

Dec 23, 2022

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence & remedy

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Additional source detail variants (2)

Fuel System, Gasoline:delivery:fuel Pump:control/drive Module

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Fuel System, Diesel:delivery:fuel Pump:control/drive Module

Consequence: An engine stall while driving increases the risk of a crash.

19V787000 · Communication

Nov 1, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence & remedy

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

18V272000 · Suspension:front

Apr 27, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Consequence & remedy

Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

17V177000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Electrical System:software

Mar 14, 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Consequence & remedy

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Additional source detail variants (2)

Electrical System:software

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.