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2014 MERCEDES-BENZ ML350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 MERCEDES-BENZ ML350 do not stand out strongly from the model-year median of 66.5.

About this comparison →
68Owner complaints

Model-year median: 66.5

4Recall campaigns

View recall details →

0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
110
201165
201256
201368
201452
2015
Compare all ML350 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
20Unknown Or Other
17Engine
16Fuel/propulsion System
7Fuel System, Diesel
5
All reported categories
Lane Departure
5Structure
5Air Bags
4Fuel System, Gasoline
4Power Train
4Steering
4Vehicle Speed Control
3Exterior Lighting
2Visibility
2Wheels
2Electronic Stability Control (esc)
1Engine And Engine Cooling
1Seats
1Service Brakes
1Tires
1Visibility/wiper
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

34 reports with mileage · 34 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports3 injury reports

Engine complaints

16 reports
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26,000 miles · May 16, 2018
Electrical SystemEngine

CAR ENGINE LIGHT ON. TOOK TO SERVICE CENTER. REQUIRED SOFTWARE UPGRADE. COST $275. CAR HAS 26K MILES. THIS SHOULD NOT BE AN EXPENSE TO BUYER BUT SHOULD BE A WARRANTY ISSUE. VERY UNHAPPY WITH MERCEDES-BENZ AND UNLIKELY TO PURCHASE YOU VEHICLE IN THE FUTURE. ALSO, NO OBVIOUS INSTRUCTION FOR CHECKING OIL LEVEL. ANOTHER RUSE BY MERC…

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CAR ENGINE LIGHT ON. TOOK TO SERVICE CENTER. REQUIRED SOFTWARE UPGRADE. COST $275. CAR HAS 26K MILES. THIS SHOULD NOT BE AN EXPENSE TO BUYER BUT SHOULD BE A WARRANTY ISSUE. VERY UNHAPPY WITH MERCEDES-BENZ AND UNLIKELY TO PURCHASE YOU VEHICLE IN THE FUTURE. ALSO, NO OBVIOUS INSTRUCTION FOR CHECKING OIL LEVEL. ANOTHER RUSE BY MERCEDES-BENZ TO WRING ADDITIONAL $$ OUT IF CONSUMERS.

NHTSA ODI #11094095

Mileage unknown · Feb 5, 2018
Engine

TAKATA RECALL- INTERMITTENT BURNING SMELL COMING FROM THE HOOD OF THE CAR. SMELL NOTED WHEN CAR IS PARKED AFTER DRIVING FOR SOME TIME.

NHTSA ODI #11067091

Mileage unknown · Dec 27, 2017
Electrical SystemEngine

VEHICLE MADE A RIGHT-HAND TURN UPHILL AND COMPLETELY SHUT OFF FOR 25 MINUTES; ENGINE AND ELECTRICAL COMPONENTS. REQUIRED TO MANUALLY HOLD IN THE BRAKE ON AN INCLINE UNTIL VEHICLE RESTARTED. DEALERSHIP CANNOT REPLICATE THE ISSUE AND IS RETURNING THE VEHICLE.

NHTSA ODI #11056890

18,000 miles · Apr 21, 2017
Engine

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ ML350. WHILE DRIVING AT AN UNKNOWN SPEED, THE "A-SERVICE" INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED AND A BASIC SERVICE WAS PERFORMED, WHICH INCLUDED AN OIL CHANGE AND THE FLUIDS WERE TOPPED OFF. THE FAILURE RECURRED …

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TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ ML350. WHILE DRIVING AT AN UNKNOWN SPEED, THE "A-SERVICE" INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED AND A BASIC SERVICE WAS PERFORMED, WHICH INCLUDED AN OIL CHANGE AND THE FLUIDS WERE TOPPED OFF. THE FAILURE RECURRED AND THE CONTACT DID A "DEEP STICK" CHECK FOR OIL, WHICH DID NOT REGISTER ANY OIL. THE CONTACT CALLED THE DEALER AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT STATED THAT HE COULD NOT UNDERSTAND WHY THE VEHICLE WAS OUT OF OIL SO SOON. THE CONTACT INSTEAD TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE FAILURE MILEAGE WAS 18,000.

NHTSA ODI #10979848

14,000 miles · Mar 8, 2015
Engine

I BOUGHT THIS VEHICLE NEW ON MARCH 2013. WITH THE TIME WE HEAR A STRANGE NOISE, WE THOUGHT IT WAS NORMAL BUT THAT NOISE WAS STRONGER SO WE WENT TO THE DEALER GARAGE ISLA VERDE MERCEDES BENZ, TO THE MAINTENANCE WE TOLD TO THE PERSON ABOUT THAT NOISE, SO THEY SAID TO US THAT EVERYTHING IS OK THEN WE ASK ABOUT THE NOISE IN THE …

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I BOUGHT THIS VEHICLE NEW ON MARCH 2013. WITH THE TIME WE HEAR A STRANGE NOISE, WE THOUGHT IT WAS NORMAL BUT THAT NOISE WAS STRONGER SO WE WENT TO THE DEALER GARAGE ISLA VERDE MERCEDES BENZ, TO THE MAINTENANCE WE TOLD TO THE PERSON ABOUT THAT NOISE, SO THEY SAID TO US THAT EVERYTHING IS OK THEN WE ASK ABOUT THE NOISE IN THE ENGINE AND THEY TOLD THAT "IS A PROBLEM IN THE ENGINE AND MERCEDES BENZ KNOWS THAT, IS AN INTERN ENGINE PROBLEM AND THERE IS A PART THAT CAN'T BE CHANGED! AND ALSO OTHERS MODELS LIKE GLK, E AND ML HAVE THE SAME PROBLEM".. SO I'M WORRY ABOUT THIS BECAUSE THE WARRANTY IS ONLY FOR 40,000 MILES..SO WHAT I CAN DO???? *TR

NHTSA ODI #10692799

6,138 miles · Dec 10, 2014
Engine

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ ML350. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE ENGINE MODULE PINS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APP…

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TL* THE CONTACT OWNS A 2014 MERCEDES BENZ ML350. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE ENGINE MODULE PINS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,138. UPDATED 7/23/15*CN THE CONSUMER REQUESTED TO HAVE THE POST REMOVED.

NHTSA ODI #10663351

Official recalls

4

22V955000 · Fuel System, Diesel:delivery:fuel Pump:control/drive Module; Fuel System, Gasoline:delivery:fuel Pump:control/drive Module

Dec 23, 2022

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence & remedy

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Additional source detail variants (2)

Fuel System, Gasoline:delivery:fuel Pump:control/drive Module

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Fuel System, Diesel:delivery:fuel Pump:control/drive Module

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

19V787000 · Communication

Nov 1, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence & remedy

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

18V272000 · Suspension:front

Apr 27, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Consequence & remedy

Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

17V177000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Electrical System:software

Mar 14, 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Consequence & remedy

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Additional source detail variants (2)

Electrical System:software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.