2019 MERCEDES-BENZ Gls 450

Vehicle was damaged by a school bus hitting the rear passenger corner. It damaged the rear tail light, brake light, turn signal and backup warning sensors. Parts to repair the vehicle are not available for the past 4 months. I called multiple times and the dealer cannot provide a date when the parts will be available. The total cost of repairs is $3200.00. To avoid paying rental car fees that the school would have to pay, I’m driving a unrepaired car. The cost to rent a car would exceed the cost to repair the vehicle by 3-4 times the total repair cost. It is a law that car manufacturers have parts available to repair vehicles damaged by accidents. I would like NHTSA enforce the law.

Update Communication Module SIM Card Software - MBUSA ID: [XXX], NHTSA Recall ID: 22V365. I received the recall letter from MBUSA in July 2022. I took my car to a local dealership on 8 Aug 22 and they told me after approximately two hours they couldn't update/do OTA. They told me I would need to park my car outside to receive the update. Once I got home I checked the MBUSA & NHTSA recall sites and noticed this recall for my vehicle shows it as updated, but I knew the dealer hadn't accomplished it, because they said they didn't. I'm not sure who submitted it as updated on both websites. We have the MercedesMe Connect applications on our iPhones and it shows the status of our vehicle, allows remote starting, has anti-theft tracking as well as valet tracking and remote disabling capabilities. It also show the Over-the-Air (OTA) updates. It shows our vehicles LAST OTA as being 14 Oct 2021. I believe this software application shows current status of the OTA software and that this recall update on your website and MBUSA is incorrect. How do I go about getting this recall resolved. I can send you a screenshot of our MercedesMe Connect showing the current status of our vehicles OTA software. I've attached the screenshots of my MercedesMe Connect's OTA information. Hopefully nothing happens accident wise and the OTA not work...this would be a major liability for both MBUSA and NHTSA having faulty information in your database concerning this recall as being updated/corrected. If I don't hear from you all, I'll take this matter up with my auto insurer USAA. Thank you! Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).