2019 MERCEDES-BENZ Gls 450

The contact owns a 2019 Mercedes-Benz GLS450 4Matic. The contact stated that vehicle was taken to the dealer for routine service, and it was discovered that the U-joint on front driveshaft was fractured and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 26V216000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 56,000.

I am reporting a serious safety defect in my 2019 Mercedes-Benz GLS450. My vehicle experienced low oil pressure warnings and engine warning lights, which were diagnosed as a faulty oil pump solenoid valve. The repair required removing major engine components, resulting in a cost of $5,000 that I paid personally. It is important to note that Mercedes-Benz updated the valve design in the following model year, indicating that the company was aware of a defect in the original design. This demonstrates that the failure is recurring and not isolated, creating a serious safety risk—low oil pressure can lead to catastrophic engine failure while driving, endangering the driver and passengers. I request that NHTSA: Document this as a potential safety defect. Investigate the prevalence of this issue. Consider initiating a recall or safety notice for affected GLS450 vehicles.

When I attempt to shift from park to to drive or reverse or even neutral the car wont respond. this has happened a couple of times in the last two months. I press on the brake in order to shift and it wont respond to any commands . I then have no choice but to turn off the car and then turn it back on. that usually works. this is unsafe if i was at an open parking lot or even on the street doing a U-turn and I don't turn right then having to reverse and the car doesn't respond. very scary stuff.

The panoramic sunroof spontaneously shattered while driving down the road. The glass blew out from the inside out. There didn't appear to be any issues with the sunroof before this. As far as safety, just the noise of the explosion was enough to surprise the driver causing a jerking of the steering wheel into the opposite lane of traffic which could have caused a head on collision. If the sunroof shade would have been open, the glass would have came down the drivers and passengers as they were going down the road. Saying this was distracting is an understatement. I called the local Mercedes dealership and was completely dismissed by them. They said it would have to be repaired by a glass company which is incorrect. The glass was replaced by the local collision center.

The contact owns a 2019 Mercedes-Benz GLS450. The contact stated upon starting the vehicle, the check engine warning light illuminated intermittently. The contact stated that the failure had become consistent. The vehicle was taken to the dealer, where it was diagnosed that the engine oil pump valve and the camshaft adjuster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

The contact owns a 2019 Mercedes-Benz GLS450. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle was jerking and hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed and determined that the oil pump and check valve were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.