The contact owns a 2025 Mercedes-Benz GLS450. The contact stated that while driving approximately 50 MPH, a loud popping noise had occurred, and suddenly the panoramic glass sunroof exploded, causing shards of glass to fall into the cabin of the vehicle. During the incident, shards of glass contacted the driver, front seat passe…
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The contact owns a 2025 Mercedes-Benz GLS450. The contact stated that while driving approximately 50 MPH, a loud popping noise had occurred, and suddenly the panoramic glass sunroof exploded, causing shards of glass to fall into the cabin of the vehicle. During the incident, shards of glass contacted the driver, front seat passenger, and middle row passenger located on the driver's side. The driver sustained lacerations to the left hand and neck, which would require medical treatment. The children were traumatized by the event. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 10,000.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Consequence & remedy
Consequence: A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
Remedy: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2025 MERCEDES-BENZ Gls 450 4MATIC Problems, Complaints & Recalls | Skip That Year