NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
167 reportsMileage unknown · Jan 18, 2026
Air BagsSeat BeltsCrash
On August 17, 2025 I rearended a vehicle in front of me who jammed on their brakes for no apparent reason. We were the only two vehicles in the area. Upon impact, the following airbags deployed....steering wheel, driver knee airbag. I sustained injuries to my lower extremities from the exploded knee airbag which contained met…
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On August 17, 2025 I rearended a vehicle in front of me who jammed on their brakes for no apparent reason. We were the only two vehicles in the area. Upon impact, the following airbags deployed....steering wheel, driver knee airbag. I sustained injuries to my lower extremities from the exploded knee airbag which contained metal components that impaled my skin. I continue to receive treatment for multiple injuries and the wounds that have not healed. My safety was at risk due to the metal components (shrapnel) deployed via the exploded knee airbag. I also sustained injuries my left wrist from the steering wheel airbag, and my left chest from the tightening of the seatbelt. The local Mercedes Benz dealer recently towed the vehicle from my home address to their facility for inspection of said airbags. As of today, I have not received any report from MBUSA.
NHTSA ODI #11711759
Mileage unknown · Nov 26, 2025
Suspension
I brought my car in to my local mechanic and was told my rear suspension was corroded. He said it would cost around five thousand dollars to repair. I researched online and found mercedes did not have a recall but has extended the warranty and will cover the repair to the rear suspension. The mercedes dealer called me and tol…
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I brought my car in to my local mechanic and was told my rear suspension was corroded. He said it would cost around five thousand dollars to repair. I researched online and found mercedes did not have a recall but has extended the warranty and will cover the repair to the rear suspension. The mercedes dealer called me and told me my brake lines were rusted out and needed replacement and that it was not covered by the extended warranty and would cost thirty five hundred dollars. In all my years of driving, I have never had the brake lines rust out on a vehicle and can't imagine that this is not related to the suspension issue. I have done some research and seen many mercedes owners have had the same complaint. I believe mercedes benz should be responsible for this repair just like they are responsible for the corrosion with the rear suspension.
NHTSA ODI #11701710
Mileage unknown · Oct 28, 2025
SeatsInjury
My passenger got 2 degree burns to his right buttocks and seat is melted ...he is a paralyzed patient i took him to the er and the burn center i have pictures and documentation....my guess the seat got to hot melted and burned him this what doctors concluded the is very scary for a seat to burn the skin off your butt
NHTSA ODI #11696034
Mileage unknown · Jun 10, 2025
Power TrainWheels
Driveshaft broke, peeling rims
NHTSA ODI #11666128
Mileage unknown · Jun 5, 2025
SeatsUnknown Or Other
The seats on both the passenger and driver size has split at the seams. They began to appear in 2012. The battery failed and the car would not start. Periodically the car starts up slow. The car bucks in a hard motion when trying to accelerate. The car makes a grinding noise, with a dragging feeling, while driving. Mechanics ca…
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The seats on both the passenger and driver size has split at the seams. They began to appear in 2012. The battery failed and the car would not start. Periodically the car starts up slow. The car bucks in a hard motion when trying to accelerate. The car makes a grinding noise, with a dragging feeling, while driving. Mechanics cannot figure out what or where the sound and feeling is coming from.
NHTSA ODI #11665203
Mileage unknown · Feb 18, 2025
Steering
Electronic steering wheel lock is broken and engine will not start because of lock.
NHTSA ODI #11643579
Mileage unknown · Sep 22, 2024
Fuel/propulsion System
I smelled gasoline in my car didn’t think of anything . Till today when i pumped gas it smelled very strong got home parked my car i notice a leak i look closer under and it’s leaking gas .just got this car 2 months ago There was a safety recall about this issue back in 2013 and I was not sure if this issue was corrected befor…
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I smelled gasoline in my car didn’t think of anything . Till today when i pumped gas it smelled very strong got home parked my car i notice a leak i look closer under and it’s leaking gas .just got this car 2 months ago There was a safety recall about this issue back in 2013 and I was not sure if this issue was corrected before on my vehicle and think this needs to be recalled again. Please investigate
NHTSA ODI #11615868
Mileage unknown · Sep 5, 2024
Service Brakes
RUPTURE OF LEFT REAR AND LEFT FRONT BRAKE LINES 1/26/24,8/30/24. BOTH TIMES THE FAILURE WAS UNANNOUNCED WHILE DRIVING THE CAR AND PUT MY LIFE IN DANGER.
NHTSA ODI #11612830
Mileage unknown · Aug 10, 2024
Service BrakesSuspension
My rear subframe is rotted out but won't be replaced under warranty because there are no rust holes in the metal. The rust is very extensive, and the car isn't safe to drive. The rear metal brake lines are also rotten and need to be replaced. I've owned many cars older than this one with more miles, and I've never had rusted-ou…
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My rear subframe is rotted out but won't be replaced under warranty because there are no rust holes in the metal. The rust is very extensive, and the car isn't safe to drive. The rear metal brake lines are also rotten and need to be replaced. I've owned many cars older than this one with more miles, and I've never had rusted-out brake lines. This is a safety issue.
NHTSA ODI #11607686
Mileage unknown · Jan 30, 2024
Fuel/propulsion System
I smell gasoline every time I fill up the gas tank and don't smell it when not quite full. I haven't check yet but I think that the fuel pump flange has deteriorated. My co-worker has the same exact issue and he found out that it was the fuel pump flange. There was a safety recall about this issue back in 2013 and I was not s…
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I smell gasoline every time I fill up the gas tank and don't smell it when not quite full. I haven't check yet but I think that the fuel pump flange has deteriorated. My co-worker has the same exact issue and he found out that it was the fuel pump flange. There was a safety recall about this issue back in 2013 and I was not sure if this issue was corrected before on my vehicle and think this needs to be recalled again. Please investigate. Thank you. Sincerely,
NHTSA ODI #11568914
Official recalls
4Jan 9, 2019
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Jan 10, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691
Feb 11, 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Dec 3, 2012
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Consequence & remedy
Consequence: If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy: Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗