NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
9 reportsClear category filter78,309 miles · Sep 8, 2017
Service BrakesStructureVehicle Speed ControlCrash
ACCELERATION/BRAKE ISSUE. ON 09/0517 I PULLED INTO MY PARKING LOT APARTMENT COMPLEX AND UPON PULLING INTO MY PARKING SPOT, I ATTEMPTED TO BACK MY 2010 MERCEDES 2010 GLK350 TO ALIGN MY CAR. I PUT THE VEHICLE IN REVERSE, BUT SUDDENLY THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. I ATTEMPTED TO APPLY THE …
Read full complaint
ACCELERATION/BRAKE ISSUE. ON 09/0517 I PULLED INTO MY PARKING LOT APARTMENT COMPLEX AND UPON PULLING INTO MY PARKING SPOT, I ATTEMPTED TO BACK MY 2010 MERCEDES 2010 GLK350 TO ALIGN MY CAR. I PUT THE VEHICLE IN REVERSE, BUT SUDDENLY THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. I ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT STOP. BEFORE THE ACCIDENT OCCURRED ON MY DASHBOARD IT DISPLAYED "CHECK BRAKE PADS". I PURCHASE THIS CAR ON 08/16/17 AND WAS INFORMED THAT THE VEHICLE HAS (2) SAFETY RECALLS FOR 'TAKATA" AIRBAGS. THIS UNINTENDED ACCELERATION IN MY 2010 MERCEDES-BENZ GLK350 IS ALARMING AND CONCERNING.
NHTSA ODI #11022316
Mileage unknown · Aug 17, 2015
Vehicle Speed Control
LETTER FROM CONGRESSWOMAN LOWEY RE ANOTHER INCIDENT OF UNINTENDED ACCELERATION OF MERCEDES SUV. *SMD A MEMBER OF CONGRESS, RECEIVED A SECOND LETTER OF CONCERN FROM A CONCERNED CITIZEN REGARDING SUDDEN ACCELERATION. *JB
NHTSA ODI #10749421
60,000 miles · May 2, 2014
Service Brakes, HydraulicVehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK. THE CONTACT STATED, WHILE IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM FAILED TO ENGAGE, WHICH LED TO A THREE-CAR ACCIDENT. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO ADVISED THAT THE BRAKING SYSTEM WAS O…
Read full complaint
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK. THE CONTACT STATED, WHILE IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM FAILED TO ENGAGE, WHICH LED TO A THREE-CAR ACCIDENT. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO ADVISED THAT THE BRAKING SYSTEM WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000. UPDATED 6/19/14*CN THE CONSUMER STATED THERE WAS A VERY STRONG POSSIBILITY THAT THE CAR WAS INDEPENDENTLY ACCELERATING AND OVERRIDING THE ACTION OF THE BRAKES. UPDATED 06/26/2014 *JS UPDATED 08/18/14. *JB
NHTSA ODI #10586223
28,892 miles · Apr 18, 2013
Engine And Engine CoolingStructureVehicle Speed ControlCrashInjury
THAT SATURDAY I HAD MY 30,000 MILE SERVICE AT ESTATE MOTORS IN GOLDENS BRIDGE, NY. THE DEALER ALSO DID AN "OPEN RECALL". THEY DEDUCTED $20 FROM MY BILL TO GET A CAR WASH. I DROVE DIRECTLY TO A CAR WASH ON ROUTE 202 IN NEW MILFORD, CT. ABOUT 3:00 PM, I WAS THIRD IN LINE AND AS THE TWO CARS AHEAD EDGED FORWARD, TURNING LEFT TO GO…
Read full complaint
THAT SATURDAY I HAD MY 30,000 MILE SERVICE AT ESTATE MOTORS IN GOLDENS BRIDGE, NY. THE DEALER ALSO DID AN "OPEN RECALL". THEY DEDUCTED $20 FROM MY BILL TO GET A CAR WASH. I DROVE DIRECTLY TO A CAR WASH ON ROUTE 202 IN NEW MILFORD, CT. ABOUT 3:00 PM, I WAS THIRD IN LINE AND AS THE TWO CARS AHEAD EDGED FORWARD, TURNING LEFT TO GO IN, I NUDGED MY GAS PEDAL AND THE VEHICLE TOOK OFF LIKE A ROCKET, GLANCED OFF THE CAR BUMPER AHEAD, RAN OVER ELECTRIC EQUIPMENT AND A 3 FOOT TALL TREE, WENT HALFWAY OVER A 3 FOOT HIGH WALL AND WAS STOPPED BY SMASHING INTO A TREE. NOBODY WAS HURT. I HAD KEPT MY SEAT BELT ON AND WAS ONLY SLIGHTLY BRUISED. AT FIRST I THOUGHT I MUST HAVE DONE SOMETHING WRONG, AS I TOLD THE POLICE, BUT REALIZED LATER THAT WAS IMPOSSIBLE. I AM A GOOD AND CAREFUL DRIVER AS ALL RECORDS WILL ATTEST. I COULD NOT HAVE JAMMED MY FOOT DOWN ON THE GAS PEDAL. I LATER FOUND THAT THE "OPEN RECALL" HAD TO DO WITH A CAM SOLENOID, WHICH IS INVOLVED WITH THE FLOW OF GASOLINE INTO THE MOTOR. I ALSO FOUND ON GOOGLE THREE ALMOST IDENTICAL INCIDENTS REPORTED ON THIS PARTICULAR MODEL AND YEAR. TAKE A LOOK. I FIND IT VERY HARD TO BELIEVE THIS IS JUST A COINCIDENCE. S MERCEDES BENZ HAS BEEN UNCOOPERATIVE AND STATES THEIR INSPECTION SHOWED NOTHING WRONG WITH THE RELEVANT PARTS OF MY SUV. AFTER THE AMOUNT OF DAMAGE AND REPAIR, I THINK ONE CAN BE SKEPTICAL ABOUT THEIR OPINION. HOW COULD THEY KNOW WHAT THE CAR WAS LIKE BEFORE THIS? MERCEDES DENIES ANY RESPONSIBILITY. AS I AM DEEPLY UPSET BY THE COST TO MY INSURANCE COMPANY FOR SOMETHING I DO NOT BELIEVE IS MY FAULT, THE FUTURE INCREASES IN INSURANCE RATES THAT WILL FOLLOW, THE $560 LOST IN THE 30,000 MILE CHECK-UP AND MY $1000 DEDUCTIBLE, THE LOSS OF VALUE OF MY CAR, AND BY THE INSENSITIVITY AND RUDENESS OF MERCEDES BENZ, WHOSE STAFF FAILS TO RETURN PHONE CALLS AND IS GENERALLY UNCOOPERATIVE. *TR
NHTSA ODI #10508710
7,600 miles · Dec 20, 2010
Vehicle Speed ControlCrash
I WAS SLOWLY COASTING INTO A HANDICAPPED PARKING SPACE AT A HARDWARE STORE WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE BRAKES WOULD NOT STOP THE CAR. THE CAR RAN OVER A MEDIAN AND SEVERAL CONCRETE POLES AND FINALLY CAME TO A STOP WHEN IT HIT METAL, FIRE EQUIPMENT. I FILED A POLICE REPORT. I CONTACTED THE DEALER AND T…
Read full complaint
I WAS SLOWLY COASTING INTO A HANDICAPPED PARKING SPACE AT A HARDWARE STORE WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE BRAKES WOULD NOT STOP THE CAR. THE CAR RAN OVER A MEDIAN AND SEVERAL CONCRETE POLES AND FINALLY CAME TO A STOP WHEN IT HIT METAL, FIRE EQUIPMENT. I FILED A POLICE REPORT. I CONTACTED THE DEALER AND THE CAR WAS TOWED TO A DEALER-OWNED BODY SHOP. NOTHING WAS DONE TO CORRECT THE FAILURE. THE VEHICLE IS GLK MERCEDES 2010. THE CAR WAS ONLY SIX MONTHS OLD WHEN IT EXPERIENCED SUDDEN, UNINTENDED ACCELERATION. *TR
NHTSA ODI #10371781
11,000 miles · Dec 20, 2010
Air BagsVehicle Speed ControlCrashInjury
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURI…
Read full complaint
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,000.
NHTSA ODI #10371780
Mileage unknown · Aug 31, 2010
Vehicle Speed ControlCrash
CIRCUMSTANCES LEADING UP TO AN ACCIDENT ON MY MERCEDES BENZ E350 2010 WHICH STARTED ROLLING ON A HILL WHILE THE CAR WAS IN PARK. ON MONDAY AUGUST 30, 2010 I DROVE MY VEHICLE TO THE INTERSECTION OF DELAVALL AND TILLOTSON AVE. IN THE BRONX. I PARKED MY CARE ON DELAVALL AVE. AND PUT THE CAR IN PARK WITH THE ENGINE RUNNING. MY SA…
Read full complaint
CIRCUMSTANCES LEADING UP TO AN ACCIDENT ON MY MERCEDES BENZ E350 2010 WHICH STARTED ROLLING ON A HILL WHILE THE CAR WAS IN PARK. ON MONDAY AUGUST 30, 2010 I DROVE MY VEHICLE TO THE INTERSECTION OF DELAVALL AND TILLOTSON AVE. IN THE BRONX. I PARKED MY CARE ON DELAVALL AVE. AND PUT THE CAR IN PARK WITH THE ENGINE RUNNING. MY SALESMAN REMAINED IN THE CARE TO MAKE TELEPHONE CALLS IN THE COMFORT OF THE CARS AIR-CONDITIONING. I CHECKED TWICE TO MAKE SURE THE CAR WAS IN PARK AND THEN I LEFT MY SALESMAN IN THE CAR. I WENT INTO MY CUSTOMERS BUILDING AND WAS IN THERE FOR MORE THAN FIFTEEN MINUTES WHEN I CAME BACK TO THE CAR AND ASKED MY SALESMAN TO ACCOMPANY ME BACK INTO THE BUILDING. I INSTRUCTED MY SALESMAN TO TURN OFF THE CAR. WHEN HE WHO IS IN THE PASSENGER SEAT REACHED OVER TO REMOVE THE KEY FROM THE IGNITION THE CAR STARTED TO ROLL. I SCREAMED FOR HIM TO STOP THE CAR BUT HE COULD NOT CLIMB OVER THE CONSOLE AND APPLY THE BRAKE NEITHER COULD HE MOVE THE SHIFT SELECTOR. THE CAR ROLLED DOWNHILL FOR SOME 30 FT. AND CRASHED INTO THE REAR OF A PARKED VEHICLE. FORTUNATELY MY SALESMAN WAS NOT INJURED AND THE CAR THAT WAS HIT WAS AN ABANDONED VEHICLE WITH NO PLATES. THE DAMAGE TO MY VEHICLE WAS TO MY PASSENGER SIDE FRONT BUMPER. I HAVE BEEN DRIVING FOR ALMOST 60 YEARS AND HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY PREVIOUS VEHICLES. ONCE AGAIN THE CAR WAS PARKED ON A SLIGHT GRADE IN PARK FOR MORE THAN 15 MINUTES WHEN THE KEY WAS REMOVED THE VEHICLE BEGAN TO ROLL DOWN THE STREET. FORTUNATELY NO ONE WAS KILLED OR INJURED AND THERE WERE NO SEVERE DAMAGES TO EITHER VEHICLES OR ANY BUILDINGS. HOWEVER THE OUTCOME COULD HAVE BEEN TRAGIC. *TR
NHTSA ODI #10353081
2,500 miles · Jul 12, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT ATTEMPTED TO ACCELERATE ON AN INCLINE WHILE DRIVING BETWEEN 25 AND 30 MPH AND THE VEHICLE WOULD NOT RESPOND IMMEDIATELY. AFTER SHE TOOK HER FOOT OFF OF THE ACCELERATOR PEDAL, THE VEHICLE BEGAN ACCELERATE ON ITS OWN. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE C…
Read full complaint
TL*THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT ATTEMPTED TO ACCELERATE ON AN INCLINE WHILE DRIVING BETWEEN 25 AND 30 MPH AND THE VEHICLE WOULD NOT RESPOND IMMEDIATELY. AFTER SHE TOOK HER FOOT OFF OF THE ACCELERATOR PEDAL, THE VEHICLE BEGAN ACCELERATE ON ITS OWN. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 2,700.
NHTSA ODI #10342613
2,003 miles · Oct 6, 2009
Vehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, AND A TECHNICIAN STATED THAT UNINTENDED VEHICLE ACCELERATION WAS COMMON WITH HER YEAR, MAKE, AND MODEL. A REPRESENTATIV…
Read full complaint
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, AND A TECHNICIAN STATED THAT UNINTENDED VEHICLE ACCELERATION WAS COMMON WITH HER YEAR, MAKE, AND MODEL. A REPRESENTATIVE FROM MERCEDES CONCLUDED THAT THE FAILURE HAD NO ASSOCIATED DEFECT. THE INSURANCE COMPANY WAS IN THE PROCESS OF ASSUMING RESPONSIBILITY FOR THE FAILURE. THE VEHICLES IDENTIFICATION WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 2003.
NHTSA ODI #10286572
Official recalls
5Jan 9, 2019
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Jan 10, 2018
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
May 26, 2016
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Feb 11, 2016
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Oct 27, 2015
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
Consequence & remedy
Consequence: The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
Remedy: MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration