IllustrationSOFTWARE DESIGN OF THE COMMUNICATION MODULE MAY FAIL TO COMMUNICATE THE CORRECT VEHICLE LOCATION FOR THE EMERGENCY CALL SYSTEM ("ECALL") IN THE EVENT OF A CRASH. NHTS RECALL NUMBER 21V058, MANUFACTURER RECALL NUMBER 2021030015.
2017 MERCEDES-BENZ GLE350
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all GLE350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
140–25K
725–50K
250–75K
275–100K
0100–150K
0150K+
25 reports with mileage · 37 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports0 fire reports2 injury reports
What owners actually said
62 reportsTL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WV 25309, (304)746-0500) WAS CONTACTED AND CONFIRMED THAT …
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TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ GLE350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WV 25309, (304)746-0500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE HEADLIGHTS ON THIS 2017 MB GLE350 ARE A HAZARD. THEY DO NOT LIGHT UP THE ROAD WAY IN THE DARK AND ESPECIALLY IN THE RAIN. CURVY AND UNKNOWN ROADS ARE TREACHEROUS UNLESS THERE IS A CAR IN FRONT LEADING THE WAY. WE ARE NO LONGER DRIVING THIS CAR AT NIGHT. UNFORTUNATELY, I MUST DRIVE IT TO WORK IN THE DARK IN THE MORNINGS. …
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THE HEADLIGHTS ON THIS 2017 MB GLE350 ARE A HAZARD. THEY DO NOT LIGHT UP THE ROAD WAY IN THE DARK AND ESPECIALLY IN THE RAIN. CURVY AND UNKNOWN ROADS ARE TREACHEROUS UNLESS THERE IS A CAR IN FRONT LEADING THE WAY. WE ARE NO LONGER DRIVING THIS CAR AT NIGHT. UNFORTUNATELY, I MUST DRIVE IT TO WORK IN THE DARK IN THE MORNINGS. THE DEALERSHIP, FELIX SABATES IN CHARLOTTE, NC, WILL NOT DO ANY FIX TO THE HEADLIGHTS. APPARENTLY WHEN WE BOUGHT THE CAR WE NEEDED TO PAY EXTRA FOR THE LIGHT PACKAGE THAT WORKS WHICH WAS NOT DISCUSSED OR OFFERED. THEY KNOW THERE IS A PROBLEM WITH THE LIGHTS BUT THEY ARE NOT ADDRESSING IT.
SHATTERED PANORAMIC SUNROOF
FEB 8, 2019 VEHICLE WAS SOUTHBOUND ON I-45 SOUTH OF HOUSTON ALL WINDOWS CLOSED AND SUNROOF CLOSED. VEHICLE SPEED APPROXIMATELY 75MPH. MODERATE TRAFFIC BUT NOTHING FORWARD OF VEHICLE FOR SEVERAL CAR LENGTHS. NO HIGH PROFILE VEHICLES OR TRUCKS. CAR HAD BEEN ON THE ROAD APPROXIMATELY 3.5 HOURS WITHOUT STOPPING ALL HIGHWAY SPEED. A…
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FEB 8, 2019 VEHICLE WAS SOUTHBOUND ON I-45 SOUTH OF HOUSTON ALL WINDOWS CLOSED AND SUNROOF CLOSED. VEHICLE SPEED APPROXIMATELY 75MPH. MODERATE TRAFFIC BUT NOTHING FORWARD OF VEHICLE FOR SEVERAL CAR LENGTHS. NO HIGH PROFILE VEHICLES OR TRUCKS. CAR HAD BEEN ON THE ROAD APPROXIMATELY 3.5 HOURS WITHOUT STOPPING ALL HIGHWAY SPEED. AT APPROXIMATELY 11L30AM THE SUNROOF EXPLODED UP AND OUT OF THE VEHICLE WITHOUT WARNING. FORTUNATELY I DID NOT LOSE CONTROL OF THE VEHICLE. I WAS ABLE TO GET THE VEHICLE IMMEDIATELY TO THE MERCEDES DEALER WHO WAS WITHIN 4 MILES OF THE INCIDENT AREA. THE SERVICE MANAGER MATT WAS VERY QUICK TO TELL ME THAT I HAD TO CONTACT MERCEDES NATIONAL CUSTOMER SVC TO FILE A REPORT BECAUSE THEY WOULDN'T REIMBURSE THE DEALERSHIP AS A WARRANTY ISSUE ( INDICATING TO ME THAT THIS HAS HAPPENED FREQUENTLY AS THE ANSWER WAS IMMEDIATE) IMAGES SHOW THE GLASS REMNANTS PUSHED UP AND OUTWARD. MOST GLASS WENT OUT OF VEHICLE.
5 TIME I HAVE TAKEN MY CAR TO DEALERSHIP FOR SAME PROBLEM IT GIVE ME A SIGN (PRE-SAFE INOPERATIVE) AND DEALERSHIP IS UNABLE TO FIX IT AND I WORRIED BECAUSE ITS A SAFETY ISSUE AND SIGN COME ANYTIME WHEN I AM DRIVING ON HIGHWAY AND STREETS THAT MAKES ME VERY UNCOMFORTABLE DRIVE IT TO HOME OR WORK
PURCHASE CAR WITH ABOUT 5K MILES, WITHIN TWO WEEKS HAD TRACTION ISSUES WHERE THE BACK END WOULD FISH TAIL IN RAIN. TOOK BACK TO DEALER SERVICE RIDER CHECKED AND SAID JUST PUT AIR IN TIRES AND IT SHOULD BE FINE. NEXT RAIN STORM SAME THING HAPPENED WENT BACK TO DEALER THEY SAID THEY LOOKED AT IT AND EVERYTHING IS FINE. STILL NO…
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PURCHASE CAR WITH ABOUT 5K MILES, WITHIN TWO WEEKS HAD TRACTION ISSUES WHERE THE BACK END WOULD FISH TAIL IN RAIN. TOOK BACK TO DEALER SERVICE RIDER CHECKED AND SAID JUST PUT AIR IN TIRES AND IT SHOULD BE FINE. NEXT RAIN STORM SAME THING HAPPENED WENT BACK TO DEALER THEY SAID THEY LOOKED AT IT AND EVERYTHING IS FINE. STILL NOT SURE WHY, BUT TRAVELING OUT OF TOWN AND NEARLY SPUN OUT ON BUSY HIGHWAY WENT BACK TO DEALER THIS TIME THEY TELL ME 2 TIRES ARE BAD. THEY AGREE TO PAY FOR 2 AND I BOUGHT 2 ONLY 22K MILES... NOW REALLY WORRIED WHEN IT RAINS I AM AFRAID TO DRIVE, BUT WHEN IT HAPPENED AGAIN CALLED THEM AND SAID SOMETHING IS GOT TO BE DONE THEY SAY THERE IS NOTHING THEY CAN DO I NEED TO OPEN A "TICKET" WITH MBS TO HAVE MANUFACTURER CHECK FOR ISSUES. I AM VERY CONCERNED THIS IS NOT GOING TO GET RESOLVED AND I AM STUCK WITH A 70,000 LEMON. SOMETHING IS WRONG WITH THIS CAR IT SHOULD NOT BE SPINNING OUT IN RAIN WITH BRAND NEW TIRES. SERVICE HAS REVIEWED IT 4 TIMES AND PUT NEW TIRES ON IT, NOT SURE OF ANY OTHER THINGS THEY HAVE DONE.
WE BOUGHT OUR BRAND NEW CAR IN DECEMBER 2016. SINCE WE BOUGHT IT, WE'VE HAD A MULTITUDE OF THINGS THAT WOULD GO WRONG. FIRST, A BRAKE LIGHT WARNING WENT ON FOR NO REASON, THEN OUR A/C WASN'T WORKING WHICH OCCURRED ON MAY 2017. WE EXPERIENCED ALOT OF MINOR ISSUES INCLUDING THE PHONE, BLUETOOTH CONNECTION, THE ENGINE WARNING LI…
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WE BOUGHT OUR BRAND NEW CAR IN DECEMBER 2016. SINCE WE BOUGHT IT, WE'VE HAD A MULTITUDE OF THINGS THAT WOULD GO WRONG. FIRST, A BRAKE LIGHT WARNING WENT ON FOR NO REASON, THEN OUR A/C WASN'T WORKING WHICH OCCURRED ON MAY 2017. WE EXPERIENCED ALOT OF MINOR ISSUES INCLUDING THE PHONE, BLUETOOTH CONNECTION, THE ENGINE WARNING LIGHT WOULD GO ON. IF YOU STOPPED THE CAR, AND RESET IT, THIS WOULD GO AWAY. THE "HOLD BRAKE" FOR A HILL WOULD WORK AND THEN NOT WORK; WINDOWS WOULD GO DOWN ON THEIR OWN. THE SIRIUS RADIO WOULD WORK INTERMITTENTLY. ON THE LAST INCIDENT WITH THE SIRIUS RADIO, WHICH OCCURRED IN JULY 2018, WE TOOK IT TO THE DEALER, AND WE WERE CALLED AND TOLD OUR CAR HAD A WATER ISSUE. APPARENTLY, THE SIRIUS MODULE SITS UNDER THE PASSENGER SEAT AND WHEN BROKEN DOWN, THE AFORMENTIONED WAS DISCOVERED. IT WAS BROUGHT TO OUR ATTENTION THAT MB HAD ISSUED A TECHNICAL SERVICE BULLETIN WHICH DESCRIBED SYMPTOMS THAT WE HAD WITH OUR CAR. THE BULLETIN DESCRIBES THE ISSUE AS "MALFUNCTIONS OF VARIOUS CONTROL UNITS, AND/OR ON BOARD POWER SUPPLY PROBLEMS CAUSED BY WATER IN THE CONTROL UNIT TRAY UNDER THE DRIVER/FRONT PASSENGER SEAT [DISLOCATED, PINCHED OR LEAKING CONDENSATION HOSE ON THE A/C HOUSING WHICH RESULTS IN WATER COLLECTING IN THE A/C HOUSING OR LEAKING, RESULTING IN WATER ENTERING THE INTERIOR]. NOTE THAT WHEN WE HAD THE CAR SERVICED FOR THE A/C, THE DEALER SAID OUR CAR WAS FINE, HOWEVER, WHEN WE GOT THE CAR BACK, OUR AIR CONDITIONING WAS FRIGID. - ANOTHER SYMPTOM OF THIS PROBLEM. PLEASE BE AWARE THAT, AS OF THIS DATE, MB IS REFUSING TO FIX THE PROBLEM.
ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WARNINGS ARE TRIGGED IF YOU DO N…
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ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WARNINGS ARE TRIGGED IF YOU DO NOT PRESS PARK. IN ONE CASE OUR VEHICLE ROLLED ACROSS A PARKING LOT CAUSING SERIOUS DAMAGE TOTALING $4,213.95 AND COULD HAVE EASILY KILLED SOMEONE.
CAR NOT STOP .WHEN TURNING TO STOP MY CAR ACCELERATED ON ITS OWN.ON HIGHWAY
Official recalls
722V955000 · Fuel System, Diesel:delivery:fuel Pump:control/drive Module; Fuel System, Gasoline:delivery:fuel Pump:control/drive Module
Dec 23, 2022
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence & remedy
Consequence: An engine stall while driving increases the risk of a crash.
Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Additional source detail variants (2)
Fuel System, Gasoline:delivery:fuel Pump:control/drive Module
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence: An engine stall while driving increases the risk of a crash.
Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Fuel System, Diesel:delivery:fuel Pump:control/drive Module
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence: An engine stall while driving increases the risk of a crash.
Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
21V072000 · Communication; Communication: Auto Crash Notification
Feb 12, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence & remedy
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Communication
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
21V058000 · Communication: Auto Crash Notification; Electrical System:software
Feb 5, 2021
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence & remedy
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
17V816000 · Latches/locks/linkages:doors:latch
Dec 18, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Consequence & remedy
Consequence: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
17V077000 · Latches/locks/linkages
Feb 8, 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
16V903000 · Air Bags:frontal; Air Bags:sensor:occupant Classification
Dec 15, 2016
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Consequence & remedy
Consequence: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Consequence: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:frontal
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Consequence: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
16V759000 · Exterior Lighting:headlights
Oct 20, 2016
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence & remedy
Consequence: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.