The rubber sealing around the lift gate failed on the vehicle and water seeped inside the vehicle and entire bottom of the vehicle underneath the floor board thereby damaging the electronic components, engine wire harness and headliner thereby rendering the vehicle was beyond repair. This issue led to mold to grow on the roof li…
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The rubber sealing around the lift gate failed on the vehicle and water seeped inside the vehicle and entire bottom of the vehicle underneath the floor board thereby damaging the electronic components, engine wire harness and headliner thereby rendering the vehicle was beyond repair. This issue led to mold to grow on the roof liner inside and on the seats which caused breathing issues for me and my family. This put our safety at risk! After talking the vehicle to authorized Mercedes Benz dealer in San Jose CA I was told that this is a known defect with the vehicle about which Mercedes Benz Inc is well aware for years and has not fixed it or recalled vehicles having this safety issue. I had purchased this vehicle from Mercedes Benz of Pleasanton on 6/10/2015 as Certified Pre Owned (CPO) but I was not informed that this safety issue existed. I was informed by Mercedes Benz of San Jose that the vehicle could not be repaired as mold would pose a health hazard for the occupants and the vehicle was deemed to be beyond repair and totaled. I had also purchased extended warranty at the time of purchase in 2015 but the dealership did not honor it for repairs.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence & remedy
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Consequence & remedy
Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Consequence & remedy
Consequence: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2015 MERCEDES-BENZ GL450 Problems, Complaints & Recalls | Skip That Year
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