2010 MERCEDES-BENZ GL350

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GL350. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED TWELVE TIMES PRIOR TO THIS INCIDENT. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,848. UPDATED 8/21/15*CN UPDATED 10/26/2017*CN

AFTER EXTENSIVE REVIEWS OF TDI FORUMS, COMMON RAIL FORUMS, DIESEL FORUMS I HAVE FOUND A COMMONALITY IN THE FAILURES IN THE HIGH PRESSURE FUEL PUMP (HPFP). MAINLY THOSE FAILURES WERE ATTRIBUTED TO METAL SHAVINGS/PARTICLES/RUST FOUND IN DIESEL FUEL SYSTEMS. THE FUEL LEVEL SENDING UNITS ARE USUALLY RUSTED IN EACH CASE AND MOST LIKELY IS THE SOURCE OF METAL/RUST CONTAMINATION AND ULTIMATELY CAUSE OF THE HPFP FAILURE. FAILURE OF THE HPFP CAUSES THE CR TO LOSE PRESSURE THEREFORE THE INJECTORS ARE STARVED OF FUEL OR WORSE CLOGGED WITH RUSTED METAL PARTICLES. THIS SUDDEN LOSS OF FUEL CAUSES THE ENGINE TO SHUT DOWN INSTANTLY ALONG WITH POWER STEERING AND POWER BRAKES. DEPENDING ON THE RESERVE VACUUM VOLUME IN THE BOOSTER, CONSUMERS MAY OR MAY NOT HAVE ENOUGH VACUUM TO ADEQUATELY BRING THE VEHICLE TO A SAFE STOP. ALSO THE STEERING WHEEL WOULD FEEL VERY HEAVY AND THE CONSUMER MAY OR MAY NOT BE ABLE TO STEER CLEAR OF AN ACCIDENT. I WROTE TO MBUSA NOTING THIS CAUSE AND URGED THEM TO INVESTIGATE THIS MATTER SERIOUSLY BEFORE ANY INJURY OR DEATH HAPPENS, ALSO TO INSTITUTE A VOLUNTARY SAFETY RECALL OF ALL CR DIESELS TO DETERMINE IF RUST FROM THE FUEL LEVEL SENDING UNIT IS PRESENT. I PROPOSED A REMEDY TO MBUSA TO CHANGE OUT THE RUSTED UNITS FOR STAINLESS STEEL ONES. I ALSO REQUESTED THAT MBUSA PROVIDE UNLIMITED WARRANTY REPLACEMENT FREE OF CHARGE TO ALL BLUETEC OWNERS AND REIMBURSE ALL THOSE PRIOR TO THE RECALL, INCLUDING ANY RENTAL CAR USE. *TR

ABOUT A WEEK AGO I BOUGHT DIESEL FUEL FROM A TRUCK STOP IN LONG BEACH, NOT MY USUAL PURCHASE FROM MY LOCAL GAS STATION. ONE WEEK LATER I GET A MESSAGE TO CHANGE MY FUEL FILTER AND GOT A TROUBLE CODE INDICATING A LOW FUEL RAIL PRESSURE. I HAD THE FILTER CHANGED AND EXPERIENCED HARD STARTING LATER ON. THE OLD FILTER HAD WATER AND SOME ALGAE CONTAMINATION WHICH IS VERY COMMON IN DIESEL ENGINES. I SUSPECTED WATER FROM THE TRUCK STOP WHERE I GOT FUEL FROM AND TRIED TO REMOVE IT USING A DIESEL ADDITIVE, SEA FOAM. STARTING MY CAR GOT WORSE TO THE POINT WHERE IT WOULD NO LONGER START. I CALLED A TOW TRUCK TO TAKE IT TO THE DEALER WHERE I BOUGHT THE CAR FROM AND THEY CLAIM I BOUGHT BAD FUEL AND THE ADDITIVE RUINED THE ENTIRE SYSTEM. NOW THE DEALER IS CLAIMING MY CAR NEEDS THE ENTIRE FUEL SYSTEM REPLACED INCLUDING THE INJECTORS, HIGH PRESSURE FUEL PUMP, ALL THE FUEL LINES, FUEL FILTER, FUEL TANK, LOW PRESSURE FUEL PUMP, AND FUEL SENSOR, WITH ESTIMATED COST OF $15,000+. NHTSA HAS IDENTIFIED THE HIGH PRESSURE FUEL PUMP FAILURES (HPFP) ON A MAJORITY OF GERMAN VEHICLES, INCLUDING VOLKSWAGEN, MERCEDES, AUDI, JUST TO NAME A FEW. THE FUEL QUALITY IS DIFFERENT IN THE US COMPARED TO EUROPEAN STANDARDS AS MOST OF THE US USES ULTRA-LOW SULFUR DIESEL. I BELIEVE THIS IS THE REASON WHY A LARGE NUMBER OF IMPORTED DIESELS ARE FAILING, COSTING THE AMERICAN TAXPAYERS INCREASED INSURANCE CLAIMS AND VEHICLE FAILURES. *TR

I HAVE BEEN NOTICING AN INCREASING SMALL LEAK IN ENGINE OIL ON MY GARAGE FLOOR. RECENTLY I SAW A VERY LARGE PUDDLE WHILE PARKED AT A LOT AND HAD THE CAR TAKEN TO NEAREST DEALER. DEALERSHIP ADVISED REPLACING OIL COOLER AND ASSOCIATED SYSTEM PARTS. I BELIEVE IF I HAD NOT NOTICED LEAK/PUDDLE, ENGINE MAY HAVE SEIZED WHILE DRIVING. ALSO, ON MANY MB FORUMS, THE OIL COOLER IS IMPLICATED AS THE CULPRIT FOR A LARGE OIL LEAK. *TR

2010 MERCEDES BENZ GL 350. CONSUMER WRITES IN REGARDS TO A FRACTURED STEERING COLUMN, WATER PUMP LEAK AND ENGINE OIL LEAK. *SMD THE CONSUMER STATED AT 11,763 THE STEERING COLUMN JACKET TUBE COVERING MOUNT FRACTURED, WHICH CAUSED BINDING AND WEAR ON THE SURROUNDING TRIM. THE COVERING AND TRIM WERE REPLACED. AT 26,163 THE WATER PUMP AND GASKET WERE REPLACED. THEN AT 50,548 MILES, AN ENGINE OIL LEAKED DEVELOPED FROM THE OIL COOLER, R&R TURBO CHARGER, R&R LEFT AND RIGHT CHARGE AIR MANIFOLDS. ALL OF THE SEALS WERE REPLACED.

TL* THE CONTACT OWNS A OWNS A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LAMP ILLUMINATED. IMMEDIATELY AFTER THE FAILURE, THE BRAKES SEIZED AND PREVENTED THE VEHICLE FROM MOVING. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 24,226. UPDATED 08/28/12*LJ UPDATED 08/29/12