THIS VEHICLE WHICH IS THE X164 CHASSIS HAS A REAR FIXED PANORAMIC SUNROOF THAT IS MADE OUT OF POLYCARBONATE. THE POLYCARBONATE SUNROOF GLASS IS BREAKING DOWN ON THE INSIDE OF THE PANEL AND IS CRACKING. THIS POSES A SAFETY CONCERN DUE TO THE FACT THAT ONCE IT CRACKS AND DEGRADES TO A CERTAIN POINT IT WILL BREAK. IF THIS PANEL BRE…
Read full complaint
THIS VEHICLE WHICH IS THE X164 CHASSIS HAS A REAR FIXED PANORAMIC SUNROOF THAT IS MADE OUT OF POLYCARBONATE. THE POLYCARBONATE SUNROOF GLASS IS BREAKING DOWN ON THE INSIDE OF THE PANEL AND IS CRACKING. THIS POSES A SAFETY CONCERN DUE TO THE FACT THAT ONCE IT CRACKS AND DEGRADES TO A CERTAIN POINT IT WILL BREAK. IF THIS PANEL BREAKS WHILE TRAVELING DOWN THE ROAD ESPECIALLY AT HIGHWAY SPEEDS IT CAN FLY OFF THE VEHICLE IN TURN HITTING CARS BEHIND ME CAUSING AN ACCIDENT. THE OTHER SAFETY CONCERN IS THAT WHEN IT BREAKS IT MORE THAN LIKELY WOULD CAUSE INJURY TO OCCUPANTS OF MY VEHICLE THAT WOULD BE SITTING IN THE BACK OF THE CAR. I HAVE TAKEN THIS TO A BODY SHOP AS WELL AS THE MERCEDES BENZ DEALER AND THEY HAVE AGREED THAT IT IS CRACKING AND IS BREAKING DOWN STRUCTURALLY SPEAKING AND THAT IT IS A MATTER OF TIME BEFORE IT BREAKS. IT IS NOT A MATTER OF IF, BUT WHEN. I ALSO HAVE DONE RESEARCH AND FOUND THAT POLYCARBONATE SHOULD NOT HAVE BEEN INSTALLED ON THESE VEHICLES DUE TO THE FACT THAT BETWEEN THE HEAT AND BODY FLEX WHICH CAUSES THE STRESS CRACKS. THIS IS A FACT THAT POLYCARBONATE PANELS SHOULD NOT BE INSTALLED IN ANY CASE WHERE THERE WILL BE STRESS. DUE TO THE BODY FLEX THESE PANELS INSTALLED ON THESE MERCEDES BENZ SUV'S HAVE A PRETTY GOOD AMOUNT OF STRESS AND COUPLED WITH THE INTENSE UV EXPOSURE BEING ON THE TOP OF THE VEHICLE IS CAUSING THESE TO BREAK DOWN. THIS IS A VERY COMMON PROBLEM ON THESE SUV'S BUT MERCEDES BENZ DOESN'T WANT TO DEAL WITH IT. I CAN'T GET ANYBODY TO RETURN CALLS ON THIS AND MERCEDES HAS NOT WANTED TO DEAL WITH IT. THIS SHOULD BE AT THE TOP OF THE SAFETY RECALL LIST FOR THESE VEHICLES. I CAN'T STRESS ENOUGH HOW THIS IS ANMAJOR SAFETY CONCERN. PLEASE ADDRESS THIS AND MAKE MERCEDES RECALL THESE VEHICLES FOR THIS REPAIR. THANK YOU!
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2010 MERCEDES-BENZ GL350 Problems, Complaints & Recalls | Skip That Year