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When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
2,707 miles · Sep 16, 2024
Electrical System
The contact owns a 2023 Mercedes-Benz EQE 350 4Matic. The contact stated while driving 40 MPH, the vehicle jerked and unintendedly decelerated to 20 MPH. Several unknown warning lights were illuminated. A message advising that there was no more battery power and to pull over was displayed. The contact was able to pull to the sid…
Read full complaint
The contact owns a 2023 Mercedes-Benz EQE 350 4Matic. The contact stated while driving 40 MPH, the vehicle jerked and unintendedly decelerated to 20 MPH. Several unknown warning lights were illuminated. A message advising that there was no more battery power and to pull over was displayed. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The vehicle was taken to the dealer, where it was diagnosed and determined that the electrical systems had failed. The dealer rebooted the vehicle; however, the failure recurred while driving. The vehicle was towed to the dealer, where the control unit software was updated, and the battery management system software was updated under Mercedes-Benz Campaign Number: 2024060002. Additionally, the dealer test-drove the vehicle; however, the failure could not be replicated. The vehicle was repaired. The contact stated that she had stopped driving the vehicle due to safety concerns. The contact related the failure to NHTSA Campaign Number: 24V372000 (Electrical System). The manufacturer was notified of the failure and informed the contact that there was a consideration to buyback the vehicle. The failure mileage was approximately 2,707.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence & remedy
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence & remedy
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Consequence & remedy
Consequence: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2023 MERCEDES-BENZ Eqe Suv 350 4MATIC Problems, Complaints & Recalls | Skip That Year
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