2023 MERCEDES-BENZ Eqb 300 4MATIC

I am writing to formally notify the National Highway Traffic Safety Administration (NHTSA) that Mercedes-Benz USA has failed to remedy a known safety defect within a reasonable amount of time, pursuant to 49 U.S.C. § 30120. This notification is submitted in relation to the recall issued under the National Traffic and Motor Vehicle Safety Act regarding the high-voltage battery cells in the 2023 EQB. The manufacturer has acknowledged that an internal short circuit within the battery cells may lead to a vehicle fire while driving or parked. Despite this, a timely and effective remedy has not been provided, leaving me to manage the following severe burdens: • Safety and Psychological Distress: Every time I operate this vehicle, I experience significant anxiety. My primary concern is the safety of my grandchildren; I am constantly haunted by the question of whether I could safely extricate them from the vehicle should it ignite while in motion. • Property and Liability Concerns: I am currently forced to park the vehicle away from other cars and structures to mitigate the risk of a conflagration. I am deeply concerned about my legal and financial obligations should the vehicle ignite and cause damage to third-party property or result in personal injury. • Diminished Performance: The vehicle currently exhibits a decreased mileage range, failing to meet the performance specifications promised at the time of lease. • Breach of Lease Terms: I am required to make full monthly lease payments as per my agreement. However, Mercedes-Benz is failing to uphold their portion of the contract by providing a vehicle that is safe, functional, and fit for its intended purpose. I request that the NHTSA investigate Mercedes-Benz’s delay in providing a definitive remedy and hold the manufacturer accountable for the loss of use and the inherent dangers posed by this defect. A car that "potentially could ignite into flames" at any moment is not a "remedied" vehicle under the law.

The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received a recall notification, NHTSA Campaign Number: 26V073000 (Electrical System); however, the parts were unavailable. The dealer was contacted, and the contact was informed that parts would not be available until December 2026. In addition, the contact stated that the vehicle was a fire risk. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.

I was informed of this recall fire risk. And I contacted Mercedes dealership where I got the car. And they informed me that the battery is not available at this time. And to park the vehicle outside. I can’t do this because my charging port is located inside my garage. This is not a safe and the dealership won’t do anything about it.

I am reporting a safety concern regarding my 2023 Mercedes-Benz EQB 300 (VIN: [XXX] ), currently subject to NHTSA Recall 26V073 involving the high-voltage battery. According to NHTSA records and the manufacturer’s recall notice, this vehicle has an urgent safety recall due to a risk of fire caused by a potential internal short circuit in the high-voltage battery. The defect may result in a vehicle fire while driving or parked. The recall was issued around February 9, 2026, and remains unrepaired with no remedy available. The manufacturer has indicated a permanent repair may not be available until approximately December 2026. I have been instructed to limit charging to 80% and to park the vehicle outside due to fire risk, yet I am still expected to operate the vehicle and transport my family. Additionally, I received third-party notification advising that my vehicle should not use DC fast charging due to this safety risk, significantly limiting normal use. Mercedes-Benz USA offered a monetary payment conditioned on waiving all current and future legal rights while the vehicle remains unrepaired. I have not been provided a guaranteed loaner or replacement vehicle, and the dealership has requested return of the loaner. Due to these limitations, I am incurring and expect additional costs and loss of normal vehicle use, including reduced access to charging benefits and potential fuel or charging expenses. This situation requires continued use of a vehicle with a known fire risk, no remedy, and restricted functionality without reliable alternative transportation. I request this be documented as a safety concern involving the defect, delayed remedy, and limitations on safe and normal vehicle operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Mercedes-Benz EQB300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System). The local dealer was contacted regarding the fire risk, and the contact was informed that parts would be available approximately in December 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed. The contact had not experienced a failure.

There has been fire hazard due to manufacturer defect (high voltage battery). It has been under recall since Feb 2025, and till date, no battery replacement has been provided despite of fire hazard. The instructions to keep car outside isn't practical to follow for more than year now! It is electric car whose charger is mounted inside garage. Besides there are car theft risk of parking outside. Manufacturer has been providing unreasonable instructions for long duration of time than resolving the problem, particularly when there is recall for fire hazard even when parked or driving. It is life safety issue for entire family and we cannot continue to use this vehicle

The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut down shortly after. This resulted in a sudden loss of propulsion and created a dangerous situation on the road. The vehicle has also displayed a “Coolant Too Hot – Stop Vehicle” warning which required replacement of the coolant pump at the dealership. In a separate event the vehicle lost battery charge unexpectedly after indicating a full charge and had to be towed to a charging station. The vehicle is also subject to Safety Recall 26V073 involving the high-voltage battery. According to the recall notice, the battery may fail due to an internal short circuit which could lead to a vehicle fire while parked or driving. The manufacturer currently does not have a repair available and advises owners to limit the battery charge to 80% and park the vehicle outside when not in use due to the potential fire risk. These repeated failures combined with the unresolved safety recall raise serious concerns about the safety and reliability of the vehicle. The issues began around September 2024 and have continued through multiple repair visits into March 2026.

The contact leased a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed safety concerns and stated that several related recalls were previously performed on the vehicle. Additionally, the contact stated that the vehicle failed to perform according to the lease agreement. The manufacturer was made aware of the issue and offered a monetary compensation that required the contact to sign a release form. Additionally, the manufacturer informed the contact that the vehicle did not meet the State’s Lemon Law criteria. The contact declined the monetary compensation. The contact had not experienced a failure.

The contact owns a 2023 Mercedes-Benz EQB 300 4MATIC. The contact received notification of NHTSA Campaign Number: 25V487000 (Electrical System); however, the part to do the recall repair was not yet available. Several dealers were made aware of the recall and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.