2003 MERCEDES-BENZ E350

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER'S SIDE FRONT AND REAR AIRBAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING OR A CRASH. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. MERCEDES BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596, (844) 896-1941) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS ALSO ENCOURAGED TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E 320. THE CONTACT STATED WHILE DRIVING 70 MPH, THE SUN ROOF DETACHED FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). MERCEDES-BENZ OF MARIETTA LOCATED AT 810 COBB PKWY SE, MARIETTA, GA 30060, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY 2003 E320 SEDAN BATTERIES IS CONSTANTLY DRAINING AFTER THE VEHICLE SITS FOR 6 OR MORE HOURS. I HAVE INCURRED COSTLY EXPENSES IN REPLACING BOTH THE REAR LOAD & FRONT SMALL AUXILIARY BATTERIES TO INCLUDE LABOR COST AT AN AUTHORIZED MERCEDES REPAIR SHOP. OCTOBER 2019 I TRIED TO ACCESS THE CAR USING THE KEY KNOB, HOWEVER NO POWER TO ACCESS THE VEHICLE NOR ACCESS THE TRUNK. NOVEMBER 2019 THE VEHICLE FOG, INTERIOR & REAR TAIL LIGHTS BEGAN TO FLASH ON & OFF AND THE SECURITY ALARM BEGIN TO SOUND WITH A WEAK LIKE BATTERY SOUND WITHOUT THE USE OF THE SMART KEY, DECEMBER 2019 THE SAME OCCURRENCES BATTERIES WERE DRAIN, NO POWER & RECENTLY FEBRUARY 2019 SAME OCCURRENCES NO POWER TO VEHICLE. I HAVE PURCHASED NEW BATTERIES & A NEW ALTERNATOR & STILL THE SAME ISSUES OF BATTERY DRAINING. THE AUTHORIZED MERCEDES REPAIR SHOP HAS CONDUCTED A INSUFFICIENT VOLTAGE TEST & ELECTRICAL TEST TO FIND NO ISSUES? THESE OCCURRENCES HAS COST ME EXCESSIVELY & I WANT MERCEDES BENZ MANUFACTURER TO TAKE RESPONSIBILITY IN A RECALL TO ALL CONSUMERS WITH THIS MODEL EXPERIENCING THE SAME OR SIMILAR ELECTRICAL ISSUES OUT OF THE CONSUMER CONTROL. I PURCHASED THE VEHICLE & EXPECTS MERCEDES TO OWN UP TO THEIR CUSTOMER SERVICE SLOGAN. I REQUEST A RESPONSE FROM MERCEDES HEADQUARTERS TO THOROUGHLY INSPECT MY VEHICLE THEIR DEFECTIVE PRODUCT I PURCHASE & MAKE GOOD ON THIS REOCCURRING BATTERY DRAIN ELECTRICAL ISSUE.

TL* THE CONTACT OWNS A 2003 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE CONTACT RESUMED DRIVING EVEN THOUGH THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT FORCE BEING APPLIED. IN ADDITION, THERE WAS POWER STEERING FLUID LEAKING FROM THE VEHICLE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE POWER STEERING ASSIST. THE DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED IN 2006 UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT WAS DISPLEASED BECAUSE HER RECORDS INDICATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL WHEN TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,559. UPDATED 03/11/14*LJ THE DEALER RECOMMENDED THE TRANSMISSION ELECTRICAL CONNECTOR AND POWER STEERING HOSE BE REPLACED. UPDATED 03/18/14