Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 3 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
What owners actually said
3 reports
11,000 miles · Nov 25, 2024
Wheels
The contact owns a 2022 Mercedes-Benz CLS450. The contact stated while driving at an undisclosed speed, the driver's side front tire had a blowout. The contact stated that the failure had occurred because the rim was cracked. The contact stated that the failure almost caused the vehicle to go off the roadway. The contact stated …
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The contact owns a 2022 Mercedes-Benz CLS450. The contact stated while driving at an undisclosed speed, the driver's side front tire had a blowout. The contact stated that the failure had occurred because the rim was cracked. The contact stated that the failure almost caused the vehicle to go off the roadway. The contact stated that the failure had occurred six times with a cracked rim causing the tire to blowout. The contact stated that all four rims were cracked and were rewelded due to the failure. The contact was informed by an independent mechanic that the failure would recur if the rims were not replaced. The rims were Original Equipment. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 11,000.
NHTSA ODI #11627357
Mileage unknown · Sep 25, 2023
Electrical SystemEnginePower Train
While driving in traffic, a warning box appeared indicating a problem with the 48volt charging system. The A/C system stopped working (in 115 degree heat) and engine power was reduced to crawl speeds. Another warning box indicated to turn the engine off to avoid damage. I did manage to pull off the roadway and then contacted …
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While driving in traffic, a warning box appeared indicating a problem with the 48volt charging system. The A/C system stopped working (in 115 degree heat) and engine power was reduced to crawl speeds. Another warning box indicated to turn the engine off to avoid damage. I did manage to pull off the roadway and then contacted Mercedes Roadside assistance. The danger here is a sudden shutdown of the engine systems in traffic, or worse, in the middle of nowhere, in extreme weather conditions. The vehicle was towed to the nearest dealer (90 minutes away), where they determined a software update was needed. After completing this, the vehicle appeared to run normally. This original incident occurred on 7/26/23. The very same issue once again took place, this time on 9/22/23. The vehicle is currently at the dealership service department, inoperable.
NHTSA ODI #11546289
200 miles · Aug 22, 2023
Air BagsCrashInjury
The contact owns a 2022 Mercedes-Benz CLS450. The contact stated that while driving approximately 35 MPH the vehicle crashed into the rear of another vehicle. The front passenger side and driver's side air bags did not deploy. The driver sustained a head injury, right leg and left shoulder injuries and the front passenger sustai…
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The contact owns a 2022 Mercedes-Benz CLS450. The contact stated that while driving approximately 35 MPH the vehicle crashed into the rear of another vehicle. The front passenger side and driver's side air bags did not deploy. The driver sustained a head injury, right leg and left shoulder injuries and the front passenger sustained unknow injuries. Both occupants were transported from the crash site to the local hospital and received medical treatment. The vehicle was destroyed and towed away. A police report was taken at the scene. The contact also indicated that the vehicle had experienced various intermittent electrical failures prior to the crash. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 200.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Consequence & remedy
Consequence: An overheated ground cable increases the risk of a fire.
Remedy: Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Consequence & remedy
Consequence: The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy: Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence & remedy
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Additional source detail variants (2)
Communication: Auto Crash Notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Electrical System:software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Consequence & remedy
Consequence: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2022 MERCEDES-BENZ Cls 450 Problems, Complaints & Recalls | Skip That Year
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