2005 Mercedes Benz SL600

THIS IS A COMPLAINT ON THE SBC SENSOTRONIC BRAKING SYSTEM. THIS SHOULD BE A RECALL FROM MERCEDES AND IT IS NOT. IT IS LISTED AS AN "ISSUE" THAT THEY HAVE SPECIFICALLY EXTENDED THE WARRANTY TO 10 YEARS JUST FOR THIS SYSTEM. IT IS EXTREMELY DANGEROUS. THE BRAKING SYSTEM FAILED OUT OF NOWHERE WHILE I WAS EXITING THE FREEWAY! AN ALERT CAME ON AND TOLD ME TO DEPRESS THE BRAKE FULLY WHICH I WAS UNABLE TO DO! I WAS PRESSING IT AS HARD AS I COULD AND THE CAR WAS NOT STOPPING. I HAD TO PULL THE CAR INTO THE DITCH NEXT TO THE RAMP TO AVOID HITTING THE CAR THAT WAS STOPPED IN FRONT OF ME. LUCKILY I HAD ALREADY SLOWED DOWN WHERE IT WOULD STOP RUNNING INTO THE SHRUBS ON THE SIDE. THIS IS EXTREMELY DANGEROUS! MERCEDES SHOULD DEFINITELY DEAL WITH THIS! I HAD NO IDEA ABOUT ANY OF THIS AND NOW LOOKING IT UP ONLINE I SEE HUNDREDS OF PEOPLE WITH VERY SIMILAR STORIES ABOUT THIS SYSTEM. I AM SURPRISED THERE ISN'T A CLASS ACTION LAWSUIT YET ON THIS. I MAY ATTEMPT TO FILE ONE AS THIS IS AN EXTREMELY DANGEROUS PRODUCT. CLEARLY MERDEDES AS A COMPANY KNOWS THIS AS THEY HAVE LISTED IT AS A "PROBLEM" FOR MY VIN #, BUT THEY HAVE NOT ISSUED IT AS A RECALL, WHICH I BELIEVE IS A GROSS ABUSE OF POWER FROM A HUGE COMPANY. THIS IS A SAFETY ISSUE AND IS PROBABLY CAUSING ACCIDENTS RIGHT NOW AS HUNDREDS OF THOUSANDS OF CARS WITH THIS DEFECTIVE SYSTEM ARE ON THE ROAD.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). SOMETIME AGO I WROTE YOU ABOUT COMPUTER PROBLEMS IN MY MERCEDES BENZ. YOU RESPONDED THAT YOU WILL INVESTIGATE IT AND SHARE THE RESULT WITH ME. HAVE NOT HEARD FROM YOU SINCE. ANYTHING NEW? *TR THE CONSUMER STATED HE WAS EXPERIENCING COMPUTER PROBLEMS. THE CONSUMER WANTED TO KNOW THE STATUS OF HIS COMPLAINT. THE CONSUMER CHECKED THE INJURY BOX AND CRASH BOX, BUT DID NOT INDICATE ANY TYPE OF ACCIDENT IN THE COMPLAINT. UPDATED IVOQ 04/28/10.*JB UPDATED 09/01/10