WHEN DRIVING MY CAR MAKES NOISES LIKE I'M PULLING A TRAILER AND I'M NOT.. IN JULY MY RIGHT SHOCK WENT OUT SO I REPAIRED IT.. THEN PRIOR TO THAT THE ALTERNATOR WAS DETECTED SO I REPAIRED THAT AND JUST LAST WEEK MY INSTRUMENT CLUSTER WENT OUT. MY SUSPENSION IS REALLY MESSED UP AND I CAN'T SHIFT AT ALL
2001 Mercedes Benz S500
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all S500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
26 reports with mileage · 8 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Interior Lighting. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
5 reportsWHILE DRIVING ON THE FREEWAY, THE BACK LIGHTS IN THE INSTRUMENT CLUSTER THAT ILLUMINATE THE SPEED MARKINGS STARTED TO FLICKER FOR A FEW SECONDS AND THEN TURNED OFF AND WENT DARK. THEN AFTER A FEW MINUETS, THE WHOLE INSTRUMENT CLUSTER WENT DARK AND THE SPEEDOMETER STOPPED WORKING COMPLETELY. IT WAS IMPOSSIBLE TO KNOW WHAT SPEED Y…
Read full complaint
WHILE DRIVING ON THE FREEWAY, THE BACK LIGHTS IN THE INSTRUMENT CLUSTER THAT ILLUMINATE THE SPEED MARKINGS STARTED TO FLICKER FOR A FEW SECONDS AND THEN TURNED OFF AND WENT DARK. THEN AFTER A FEW MINUETS, THE WHOLE INSTRUMENT CLUSTER WENT DARK AND THE SPEEDOMETER STOPPED WORKING COMPLETELY. IT WAS IMPOSSIBLE TO KNOW WHAT SPEED YOU ARE GOING AT. *TR
WHILE DRIVING ON A 400 MILE TRIP HOME IN THE DARK, THE ENTIRE CLUSTER LIGHTING TURNED OFF AND SPEEDOMETER BEGAN TO FLUCTUATE. THE SITUATION WAS EXTREMELY HAZARDOUS AND I WAS FORCED TO PULL OVER ON A MAJOR HIGHWAY TO FIND OUT WHAT IS WRONG. AS NO FUSES OR RELAYS WERE BLOWN OUT, I HAD TO USE A SMALL FLASHLIGHT TO ILLUMINATE THE CL…
Read full complaint
WHILE DRIVING ON A 400 MILE TRIP HOME IN THE DARK, THE ENTIRE CLUSTER LIGHTING TURNED OFF AND SPEEDOMETER BEGAN TO FLUCTUATE. THE SITUATION WAS EXTREMELY HAZARDOUS AND I WAS FORCED TO PULL OVER ON A MAJOR HIGHWAY TO FIND OUT WHAT IS WRONG. AS NO FUSES OR RELAYS WERE BLOWN OUT, I HAD TO USE A SMALL FLASHLIGHT TO ILLUMINATE THE CLUSTER TO GET HOME. *TR
I WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ALL OF A SUDDEN THE ENTIRE DASH GAUGE CLUSTER FLICKERED AND WENT TOTALLY DARK AND STOPPED WORKING. I WAS SO DISTRACTED THAT I ALMOST RAN INTO THE CAR THAT WAS IN FRONT OF ME. THE INTERIOR LIGHTING WENT OUT AS WELL. NOW, THERE IS NO WAY OF KNOWING THE SPEED OF THE VEHICLE OR OF SEEI…
Read full complaint
I WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ALL OF A SUDDEN THE ENTIRE DASH GAUGE CLUSTER FLICKERED AND WENT TOTALLY DARK AND STOPPED WORKING. I WAS SO DISTRACTED THAT I ALMOST RAN INTO THE CAR THAT WAS IN FRONT OF ME. THE INTERIOR LIGHTING WENT OUT AS WELL. NOW, THERE IS NO WAY OF KNOWING THE SPEED OF THE VEHICLE OR OF SEEING ANY OF THE OTHER IMPORTANT GAUGES INCLUDING GEAR SELECTION. IT IS IMPOSSIBLE TO DRIVE THE CAR SAFELY. THE MERCEDES DEALER IN MANHATTAN AND NORTH AMERICA MERCEDES CENTER IN NJ SAYS THE CAR IS NOT COVERED AND THAT THE EXTENDED WARRANTY FOR THIS ISSUE HAS EXPIRED. THEY HAVE BASICALLY SAID" TOO BAD" FOR ME IN A VERY ARROGANT AND COLD MANNER. ALMOST LIKE I SHOULD BE ASHAMED FOR ASKING THEM TO FIX IT. THIS IS A LOW MILES WELL CARED FOR VEHICLE THAT HAS ALWAYS BEEN PAMPERED AND GARAGED. IT BELONGED TO MY FATHER. THE ESTIMATED REPAIR PRICE FROM THE DEALER FOR THE INSTRUMENT CLUSTER IS OVER $4,000.00. THE CAR IS CURRENTLY SITTING IN MY GARAGE UNABLE TO BE DRIVEN. FRANKLY, I AM SURPRISED AT MERCEDES' REFUSAL TO FIX THE CAR CONSIDERING THAT THERE WAS A NATIONAL RECALL CONCERNING THIS VERY ISSUE AND THAT ALSO THERE WAS A NEED FOR A MB EXTENDED WARRANTY TO FIX THIS VERY SAME LIGHTING/CLUSTER ISSUE. NOT TO MENTION THE EXORBITANT PRICE FOR THE S500 BOTH RETAIL AND WHEN IT WAS NEW. I EXPECTED WHEN I PURCHASED THE CAR THAT IT WOULD PROVIDE THE TYPE OF RELIABILITY AND ENGINEERING THAT MERCEDES CLAIMS TO HAVE BUILT IT'S REPUTATION ON. *TR
THROTTLE INTERRUPT CAUSED BY BRAKE LIGHT ACTIVATION CAUSES CAR TO HAVE DEAD SPOT WHILE ACCELERATING.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE05062 · Instrument Cluster Failure
Opened Nov 10, 2005 · Closed Feb 8, 2006
Status: closed (inferred from source dates) · Interior Lighting
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON SEVEN REPORTS INDICATING THAT THE INSTRUMENT CLUSTERS IN MODEL YEAR (MY) 2000-2001 MERCEDES-BENZ S CLASS VEHICLES FAILED IN THAT CONSUMERS WERE UNABLE TO READ ANY OF THE GAUGES WHILE OPERATING THEIR VEHICLES AT ANY SPEED DURING THE DAY OR NIGHT.IN ITS 573 REPORT TO NHTSA DATED FEBRUARY 1, 2006, MERCEDES-BENZ USA, LLC (MERCEDES-BENZ)STATES THAT THERE ARE THREE INSTRUMENT CLUSTER FAILURE MODES THAT WOULD RESULT IN UNDESIRABLE OPERATION.THESE THREE FAILURE MODES ARE SPECIFIC TO CERTAIN DATES OF PRODUCTION (SEE BELOW) FOR THE SUBJECT VEHICLE, AND MERCEDES-BENZ IS RECALLING THOSE VEHICLES WITHIN THOSE DATES.SPECIFIC INFORMATION REGARDING THE FAILURE MODES IS DESCRIBED IN MERCEDES-BENZ'S REPORT (SEE NHTSA RECALL 06V028).THREE OF THE ODI COMPLAINTS SUBMITTED TO MERCEDES-BENZ INVOLVE VEHICLES THAT WERE PRODUCED BEFORE THE DATES OF PRODUCTION OF VEHICLES AFFECTED BY THE THREE FAILURE MODES.BASED ON REVIEW OF THOSE THREE COMPLAINTS, MERCEDES-BENZ WAS UNABLE TO IDENTIFY A RELATION OF THOSE THREE TO THE DEFECTS IDENTIFIED IN THE RECALLED VEHICLES.ALL OF THE MERCEDES-BENZ COMPLAINTS WITH VINS IDENTIFIED WERE WITHIN THE RECALL POPULATION (ONLY 2 VEHICLE VINS WERE NOT AVAILABLE TO POSITIVELY IDENTIFY VEHICLE BUILD DATE).THE RECALL POPULATION WILL INCLUDE 36,911 S CLASS AND CL CLASS MERCEDES-BENZ VEHICLES BUILT IN THE PRODUCTION DATES RANGING FROM JUNE 2000 THROUGH NOVEMBER 2000, JANUARY 2002 THROUGH APRIL 2002, AND MAY 2004 THROUGH SEPTEMBER 2004.THESE DATES OF PRODUCTION COVER VEHICLES FROM THE 2000-2002 MY AND THE 2004-2005 MY.TO CORRECT THE CONDITION, MERCEDES-BENZ WILL REPLACE ALL AFFECTED INSTRUMENT CLUSTERS WITH IMPROVED ONES THAT ARE NOT SUBJECT TO THE FAILURE MODES.MERCEDES-BENZ WILL BEGIN OWNER NOTIFICATION DURING THE 1ST QUARTER OF 2006.
Illustration