RIGHT FRONT END CONTINUOUSLY LOWERING FOR MONTHS. TRIED FILTERING ABC FLUID AND CHANGING FILTERS SEVERAL TIMES, FINALLY PUMP FAILED AND REQUIRED REPLACING AT $4,000. OEM PUMP ONLY AVAILABLE. AFTER REPAIR, ADVISED THAT THE VALVE BLOCK MAY STILL NEED REPLACING FOR AN ADDITIONAL $4,000. ALSO NOTICED THAT THE FRONT RIGHT SPRING …
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RIGHT FRONT END CONTINUOUSLY LOWERING FOR MONTHS. TRIED FILTERING ABC FLUID AND CHANGING FILTERS SEVERAL TIMES, FINALLY PUMP FAILED AND REQUIRED REPLACING AT $4,000. OEM PUMP ONLY AVAILABLE. AFTER REPAIR, ADVISED THAT THE VALVE BLOCK MAY STILL NEED REPLACING FOR AN ADDITIONAL $4,000. ALSO NOTICED THAT THE FRONT RIGHT SPRING CONTROL ARM RUBBER MOUNT WAS CRACKED AND GRINDING AGAINST THE FRONT SUBFRAME. SERVICE DEPARTMENT RECOMMENDED BOTH ARMS AND SUBFRAME REPLACED AT A COST OF AROUND $3,000. SINCE THE CAR IS NO LONGER VALUED AT THIS TOTAL EXPENSE, I ORDERED PARTS ON-LINE AND MET A FRIEND TO REPAIR BOTH FRONT CONTROL ARMS AS RECOMMENDED. JUST PRIOR TO MAKING THIS REPAIR, MY FRIEND IDENTIFIED A TECHNICAL SERVICE BULLETIN (ORDER # P-B-33. 15/12C/12D, DATED 4 SEPT 2008) ISSUED BY MERCEDES TO REPAIR THIS CONTROL ARM AND RECOMMENDED TO CONTACT MERCEDES TO FIX AT NO CHARGE. TWO MERCEDES DEALERSHIPS WERE UNFAMILIAR WITH THE TSB, TOLD ME THAT THERE WERE NO CURRENT OUTSTANDING RECALLS OR WARRANTY ISSUES, AND THAT IT WAS PROBABLY NOT A COVERED REPAIR. HOPING SOMEONE CAN ADVISE IF THIS CONTROL ARM REPLACEMENT IS COVERED BY MERCEDES. *TR
NHTSA ODI #10667704
Mileage unknown · Dec 16, 2011
Electrical SystemSteering
THE INSTRUMENT CLUSTER PANEL HAS BEEN SHUTDOWN, I AM UNABLE TO SEE MY SPEED OR ANY OTHER RELEVANT INFORMATION, WHILE DRIVING. *TR
NHTSA ODI #10440152
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE05062 · Instrument Cluster Failure
Opened Nov 10, 2005 · Closed Feb 8, 2006
Status: closed (inferred from source dates) · Interior Lighting
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON SEVEN REPORTS INDICATING THAT THE INSTRUMENT CLUSTERS IN MODEL YEAR (MY) 2000-2001 MERCEDES-BENZ S CLASS VEHICLES FAILED IN THAT CONSUMERS WERE UNABLE TO READ ANY OF THE GAUGES WHILE OPERATING THEIR VEHICLES AT ANY SPEED DURING THE DAY OR NIGHT.IN ITS 573 REPORT TO NHTSA DATED FEBRUARY 1, 2006, MERCEDES-BENZ USA, LLC (MERCEDES-BENZ)STATES THAT THERE ARE THREE INSTRUMENT CLUSTER FAILURE MODES THAT WOULD RESULT IN UNDESIRABLE OPERATION.THESE THREE FAILURE MODES ARE SPECIFIC TO CERTAIN DATES OF PRODUCTION (SEE BELOW) FOR THE SUBJECT VEHICLE, AND MERCEDES-BENZ IS RECALLING THOSE VEHICLES WITHIN THOSE DATES.SPECIFIC INFORMATION REGARDING THE FAILURE MODES IS DESCRIBED IN MERCEDES-BENZ'S REPORT (SEE NHTSA RECALL 06V028).THREE OF THE ODI COMPLAINTS SUBMITTED TO MERCEDES-BENZ INVOLVE VEHICLES THAT WERE PRODUCED BEFORE THE DATES OF PRODUCTION OF VEHICLES AFFECTED BY THE THREE FAILURE MODES.BASED ON REVIEW OF THOSE THREE COMPLAINTS, MERCEDES-BENZ WAS UNABLE TO IDENTIFY A RELATION OF THOSE THREE TO THE DEFECTS IDENTIFIED IN THE RECALLED VEHICLES.ALL OF THE MERCEDES-BENZ COMPLAINTS WITH VINS IDENTIFIED WERE WITHIN THE RECALL POPULATION (ONLY 2 VEHICLE VINS WERE NOT AVAILABLE TO POSITIVELY IDENTIFY VEHICLE BUILD DATE).THE RECALL POPULATION WILL INCLUDE 36,911 S CLASS AND CL CLASS MERCEDES-BENZ VEHICLES BUILT IN THE PRODUCTION DATES RANGING FROM JUNE 2000 THROUGH NOVEMBER 2000, JANUARY 2002 THROUGH APRIL 2002, AND MAY 2004 THROUGH SEPTEMBER 2004.THESE DATES OF PRODUCTION COVER VEHICLES FROM THE 2000-2002 MY AND THE 2004-2005 MY.TO CORRECT THE CONDITION, MERCEDES-BENZ WILL REPLACE ALL AFFECTED INSTRUMENT CLUSTERS WITH IMPROVED ONES THAT ARE NOT SUBJECT TO THE FAILURE MODES.MERCEDES-BENZ WILL BEGIN OWNER NOTIFICATION DURING THE 1ST QUARTER OF 2006.
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