Electrical SystemEngine And Engine CoolingFuel System, Gasoline
PLEASE RE-OPEN INVESTIGATION #PE05-062 AS MY INSTRUMENT CLUSTER HAS COMPLETELY FAILED AT 45K MILES ON THE CAR AND YOU AND MBUSA DECIDED TO DISCRIMINATE WHICH CARS WERE INCLUDED IN THE MAJOR RECALL - WHY NOT ALL VEHICLES. MY CAR IS IN PRISTINE SHAPE, ALWAYS BEEN GARAGED, NOT TO MENTION A VERY EXPENSIVE VEHICLE. I HAVE MANY PHOTO…
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PLEASE RE-OPEN INVESTIGATION #PE05-062 AS MY INSTRUMENT CLUSTER HAS COMPLETELY FAILED AT 45K MILES ON THE CAR AND YOU AND MBUSA DECIDED TO DISCRIMINATE WHICH CARS WERE INCLUDED IN THE MAJOR RECALL - WHY NOT ALL VEHICLES. MY CAR IS IN PRISTINE SHAPE, ALWAYS BEEN GARAGED, NOT TO MENTION A VERY EXPENSIVE VEHICLE. I HAVE MANY PHOTOS IF YOU NEED ME TO EMAIL THEM TO YOU. THIS SHOULD NOT HAPPEN AND THE DEALER INSISTS ON $1500 TO REPAIR. THIS IS HIGHWAY ROBBERY NOT TO MENTION LIFE THREATENING AND DANGEROUS. PLEASE HELP. THANK YOU.
NHTSA ODI #10572493
84,000 miles · Aug 30, 2010
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2000 MERCEDES BENZ 500S. WHILE DRIVING APPROXIMATELY BETWEEN 60-65, THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THERE WAS NO POWER RESPONSE. THE GEAR WAS SHIFTED INTO NEUTRAL AND THEN INTO DRIVE. SUDDENLY, THE ENGINE STALLED WHICH RESULTED TO TEN PERCENT BRAKING POWER AND A LOSS OF POWER STEERING. THE VEH…
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TL*THE CONTACT OWNS A 2000 MERCEDES BENZ 500S. WHILE DRIVING APPROXIMATELY BETWEEN 60-65, THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THERE WAS NO POWER RESPONSE. THE GEAR WAS SHIFTED INTO NEUTRAL AND THEN INTO DRIVE. SUDDENLY, THE ENGINE STALLED WHICH RESULTED TO TEN PERCENT BRAKING POWER AND A LOSS OF POWER STEERING. THE VEHICLE WAS DRIVEN TO A SAFE LOCATION WITH CAUTION AND HE WAS FORCED TO APPLY THE BRAKE PEDAL BEFORE COMING TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND IT WAS ALSO REPAIRED. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ENGINE SENSOR. THE CONTACT STATED ONE DAY PRIOR TO THE FAILURE THE ENGINE PULSATED WHILE AT A TRAFFIC LIGHT. THE CONTACT HAD SIGNIFICANT CONCERN PERTAINING TO THE SAFETY HAZARD. THE FAILURE MILEAGE WAS 84,000.
NHTSA ODI #10352845
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE05062 · Instrument Cluster Failure
Opened Nov 10, 2005 · Closed Feb 8, 2006
Status: closed (inferred from source dates) · Interior Lighting
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON SEVEN REPORTS INDICATING THAT THE INSTRUMENT CLUSTERS IN MODEL YEAR (MY) 2000-2001 MERCEDES-BENZ S CLASS VEHICLES FAILED IN THAT CONSUMERS WERE UNABLE TO READ ANY OF THE GAUGES WHILE OPERATING THEIR VEHICLES AT ANY SPEED DURING THE DAY OR NIGHT.IN ITS 573 REPORT TO NHTSA DATED FEBRUARY 1, 2006, MERCEDES-BENZ USA, LLC (MERCEDES-BENZ)STATES THAT THERE ARE THREE INSTRUMENT CLUSTER FAILURE MODES THAT WOULD RESULT IN UNDESIRABLE OPERATION.THESE THREE FAILURE MODES ARE SPECIFIC TO CERTAIN DATES OF PRODUCTION (SEE BELOW) FOR THE SUBJECT VEHICLE, AND MERCEDES-BENZ IS RECALLING THOSE VEHICLES WITHIN THOSE DATES.SPECIFIC INFORMATION REGARDING THE FAILURE MODES IS DESCRIBED IN MERCEDES-BENZ'S REPORT (SEE NHTSA RECALL 06V028).THREE OF THE ODI COMPLAINTS SUBMITTED TO MERCEDES-BENZ INVOLVE VEHICLES THAT WERE PRODUCED BEFORE THE DATES OF PRODUCTION OF VEHICLES AFFECTED BY THE THREE FAILURE MODES.BASED ON REVIEW OF THOSE THREE COMPLAINTS, MERCEDES-BENZ WAS UNABLE TO IDENTIFY A RELATION OF THOSE THREE TO THE DEFECTS IDENTIFIED IN THE RECALLED VEHICLES.ALL OF THE MERCEDES-BENZ COMPLAINTS WITH VINS IDENTIFIED WERE WITHIN THE RECALL POPULATION (ONLY 2 VEHICLE VINS WERE NOT AVAILABLE TO POSITIVELY IDENTIFY VEHICLE BUILD DATE).THE RECALL POPULATION WILL INCLUDE 36,911 S CLASS AND CL CLASS MERCEDES-BENZ VEHICLES BUILT IN THE PRODUCTION DATES RANGING FROM JUNE 2000 THROUGH NOVEMBER 2000, JANUARY 2002 THROUGH APRIL 2002, AND MAY 2004 THROUGH SEPTEMBER 2004.THESE DATES OF PRODUCTION COVER VEHICLES FROM THE 2000-2002 MY AND THE 2004-2005 MY.TO CORRECT THE CONDITION, MERCEDES-BENZ WILL REPLACE ALL AFFECTED INSTRUMENT CLUSTERS WITH IMPROVED ONES THAT ARE NOT SUBJECT TO THE FAILURE MODES.MERCEDES-BENZ WILL BEGIN OWNER NOTIFICATION DURING THE 1ST QUARTER OF 2006.
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