2000 Mercedes Benz S500

SITUATION FIRST STARTED OVER THE SUMMER TIME WHEN I WAS DRIVING FROM BELLINGHAM TO SEATTLE FOR WORK AND I GOT INTO THE CAR, BUT THE A/C DIDN'T EVEN WORK. I HAD TO HAVE THE WINDOWS ROLLED DOWN. I TRIED EVERYTHING FROM ECONOMY MODE, AUTOMATIC, REGULAR AIR, ETC. ONCE I HIT 10 MILES AWAY FROM MY DESTINATION, ALL OF THE SUDDEN, THE AIR CAME BACK ON. IT WORKED THE REST OF THE DAY AND THE NEXT DAY. THEN 2 DAYS LATER AND IT STOPPED WORKING AGAIN, BUT CAME BACK ON A FEW DAYS LATER OR LATER THAT DAY. THIS SAME PROBLEM KEPT GOING ON UNTIL ABOUT LATE OCTOBER 2012. IN LATE OCTOBER, THE WHOLE SYSTEM STOPPED WORKING COMPLETELY (DEFROSTER, A/C, AND HEATER). NO AIR CAME OUT WHATSOEVER AND WAS COMPLETELY DEAD. I HAD MY DAD DO SOME WORK ON THE PASSENGER SIDE AND SOME WATER CAME DRAINED OUT AND LET IT DRY FOR A WHILE, THEN IT STARTED WORKING AGAIN, BUT THEN A WEEK AFTER THAT, IT STOPPED WORKING AGAIN. WE TRIED FIXING IT AND STILL NOTHING IS WORKING. THEN ON FEBRUARY 8TH, 2013, I CAME BACK FROM TOKYO AND GOT INTO MY CAR AT THE AIRPORT, AND THE NOTHING HAD CHANGED. LATER THAT NIGHT, I GOT INTO MY CAR, AND NOTHING ON THE DASHBOARD WAS WORKING. NO LIGHTS, NO SPEEDOMETER, NO TEMPERATURE, NO TIME, NO RPM INDICATOR. NOTHING. PROBLEM STILL IS HAPPENING. THEN THE FOLLOWING DAY, THE TRUNK WOULD NOT OPEN AT ALL AUTOMATICALLY. NO KEYLESS WAY AND NO DOOR LATCH. I HAD TO USE MY PHYSICAL METAL KEY TO GET IT OPEN, BUT THEN I DID THAT AND ALL THE WINDOWS AND SUNROOF OPENED UP TOO. *TR

REQUEST TO RE-OPEN "PE 05-062" INVESTIGATION & ORDER AN EXPANSION OF THE RECALL ON THE DEFECTIVE INSTRUMENT CLUSTER ON ALL MODELS AFFECTED. ON OR ABOUT 8/17/2010, I FIRST NOTICED THE FLICKERING OF THE CLUSTER PANEL (CP) , WHICH WOULD COME AND OFF; I THEN CONTACTED A MB DEALER IN MY AREA AND EXPLAINED THE PROBLEM/DEFECT AND THE DEALER IN TURN CONTACTED MB TO REQUEST AUTHORIZATION TO REPLACE THE DEFECTIVE CP. THE DEALER WAS TOLD THAT MY VEHICLE WAS NOT SUBJECT TO THE RECALL BUT RATHER, SUBJECT TO THE EXTENDED WARRANTY; I THEN CONTACTED MB AND DEMANDED PROOF AS TO THE RATIONALE FOR RECALLING VERY FEW VEHICLES SUBJECT TO THIS KNOWN PROBLEM AND DEMANDED DOCUMENTATION AS REGARDS THE MANUFACTURERS OF THIS PRODUCT(CP). THE COUNSEL FOR MB, MR. ZEPF RESPONDED ON 9/24/2010 WITH A CONVOLUTED EXPLANATION AND AT THE SAME REFUSING TO PROVIDE ME WITH THE REQUESTED INFORMATION. ON 12/04/2011, I WAS TOLD THAT MY REAR LIGHTS(BRAKE, ETC) WERE NOT COMING ON, I HAVE SINCE STOPPED USING MY VEHICLE. MB HAS INTENTIONALLY LIMITED THE NUMBER OF VEHICLES RECALLED AND DESPITE THE INABILITY OF MB TO EXPLAIN THE RELATIONSHIP OF THREE(3) ODI COMPLAINTS THAT WERE PRODUCED BEFORE THE DATES OF PRODUCTION OF VEHICLES AFFECTED BY THE THREE FAILURE MODES IDENTIFIED BY MB.[A. MOTAMEMEDAMIN 2/8/06] ALSO, PLEASE VISIT BENZWORLD.ORG - MB DISCUSSION FORUM FOR ADDITIONAL COMPLAINTS ON THIS SAME ISSUE. MB HAS FAILED TO COMPLY WITH THE REPORTING REQUIREMENT OF TITLE 49 C.F.R. 573.6(C)(2) "IDENTIFICATION OF THE VEHICLES OR ITEMS OF MOTOR VEHICLE EQUIPMENT POTENTIALLY CONTAINING THE DEFECT OR NONCOMPLIANCE, INCLUDING A DESCRIPTION OF THE MANUFACTURER'S BASIS FOR ITS DETERMINATION OF THE RECALL POPULATION AND A DESCRIPTION OF HOW THE VEHICLES OR ITEMS OF EQUIPMENT TO BE RECALLED DIFFER FROM SIMILAR VEHICLES OR ITEMS OF EQUIPMENT THAT THE MANUFACTURER HAS NOT INCLUDED IN THE RECALL"; SAME CP, PROBLEM ON ALL VEHICLES. UPDATED 01/06/12 *BF UPDATED IVOQ 01/06/12 UPDATED IVOQ 01/10/12 *TR

TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ 500S. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED AND WOULD NOT DISPLAY THE SPEEDOMETER, ODOMETER, FUEL GAUGE AND OTHER COMPONENTS. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 52,000.

I HAVE A 2000 S500 MERCEDES. THE PROBLEM IS THE CLUSTER PANEL IT WENT OUT I WENT TO THE DEALER THEY TOLD ME THAT ONLY THE ONES ON THE LIST FOR THE RECALL ARE GETTING DONE. I WORK GRAVEYARD SO I DRIVE AT NIGHT. I CAN'T SEE THE SPEEDOMETER. THE RECALL IS FOR 2000 S500? IF MY MERCEDES IS HAVING THE SAME PROBLEM IT SHOULD BE COVERED. *TR

MY 2000 MERCEDES BENZ S-500 INSTRUMENT CLUSTER STARTED FLICKERING OFF AND ON ABOUT 3 MONTHS AGO, THEN WENT COMPLETELY OUT ON SUNDAY FEBRUARY 1, 2009 WHILE RETURNING FROM A SUPER BOWL PARTY. I HAD TO DRIVE APPROXIMATELY 90 MILES WITH ABSOLUTELY NO HELP FROM MY INDICATION AND SAFETY SYSTEM ON A $80,000 VEHICLE. AFTER DAYS OF TRYING TO FIGURE OUT WHAT TO DO AND COUNTLESS HOURS OF SEARCHING ON THE INTERNET, I DECIDED TO DISCONNECT THE NEGATIVE BATTERY CABLE TO RESET TO CARS COMPUTER. THIS IS WHAT I HAVE TO DO APPROX TWICE A YEAR WHEN MY RADIO, CD, NAVIGATION AND PHONE GOES OUT. THAT DID THE TRICK FOR NOW. I CALLED MY LOCAL MB DEALER IN GERMANTOWN, MD AFTER READING SOME OF THE COMPLAINTS ON THIS WEBSITE AND WAS TOLD TO BRING THE CAR IN SO THAT THEY COULD HOOK IT UP TO A DIAGNOSTIC COMPUTER AT $195.00 PER HOUR. AFTER READING THE COMMENTS HERE AND KNOWING THAT MB HAS THOUSANDS OF VEHICLES WITH THIS SAME PROBLEM AND HAS FIXED APPROX 7 CARS. I OWN 2 MB A 98 C-CLASS AND A 2000 S-500 AND LOVE BOTH OF MY CARS BUT I WILL NEVER, NEVER, NEVER, EVER BUY ANOTHER MERCEDES BENZ VEHICLE. I WILL STICK HONDA OR ACURA FROM NOW OWN. EVERY TIME I HAVE TAKEN MY CAR INTO MB FOR SERVICE, I HAVE BEEN SCREWED OVER. NOW HAVE A VIBRATION WHEN THE CAR IS SHIFTING THROUGH LOWER GEARS. MB SAYS IT IS A BEARING IN MY DRIVE SHAFT AND IT IS NOT COVERED UNDER WARRANTY BUT MY LOCAL MECHANIC AT ANOTHER SERVICE STATION SAYS IT'S A BEARING IN MY DRIVE SHAFT THAT CONNECTS TO MY TRANSMISSION AND SHOULD BE COVERED BY WARRANTY. I ALSO PAID OVER $2000.00 TO FIX THE PROBLEM WITH THE LOCKING GEAR SHIFT AND TOW. THIS IS A TERRIBLE WAY TO TREAT LOYAL MB CUSTOMERS. I WOULD LOVE TO HAVE THE NEW S-500 BECAUSE I LOVE THE STYLING AND FEATURES BUT JUST CAN'T TAKE THE CHANCE WITH ALL THE PROBLEMS AND THE MOST DISHONEST SERVICE DEPARTMENTS IN THE CAR INDUSTRY. I WILL ENCOURAGE ALL OF MY FRIENDS AND FAMILY TO NEVER BUY ANOTHER MB UNTIL ME START TREATING THEIR CUSTOMERS LIKE THEY WANT THEM TO COME BACK. "A '!@#$% US MARINE" *TR

WHILE IN TRUNK OF VEHICLE BATTERY EXPLODED WITHOUR WARNING. VEHICLE WAS NOT RUNNING AT THE TIME.*AK CONSUMER STATES WHEN CHANGING CD?S IN THE COMPACT DISC CHANGER WHICH IS LOCATED IN THE TRUNK AND WHILE BENDING OVER TO PICK UP THE CD?S THE BATTERY WHICH IS ALSO IN THE TRUNK EXPLODED, CAUSING SEVERE DAMAGE TO CONSUMERS SPINE. *YD