PURCHASED FOUR (4) GOODYEAR ASSURANCE TRIPLETRED ALL SEASON SIZE 235/65R17 DOT #PJ81KD1R4111 FROM A GOODYEAR CORPORATE STORE. WENT TO CORPORATE STORE TO REPAIR A "SLOW AIR LEAK ON PASSENGER REAR TIRE". STORE CALLED STATING THAT "PIECE OF METAL HAD DAMAGED" TIRE AND THE OTHER THREE TIRES "HAD A SIDEWALL BUBBLE FROM HITTING POTH…
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PURCHASED FOUR (4) GOODYEAR ASSURANCE TRIPLETRED ALL SEASON SIZE 235/65R17 DOT #PJ81KD1R4111 FROM A GOODYEAR CORPORATE STORE. WENT TO CORPORATE STORE TO REPAIR A "SLOW AIR LEAK ON PASSENGER REAR TIRE". STORE CALLED STATING THAT "PIECE OF METAL HAD DAMAGED" TIRE AND THE OTHER THREE TIRES "HAD A SIDEWALL BUBBLE FROM HITTING POTHOLES'. WE LIVE IN A SOUTHERN SUBURBAN AREA & HAVE NOT HAD ANY MAJOR IMPACTS WITH THESE TIRES. WE TOOK THE VEHICLE TO ANOTHER AUTHORIZED GOODYEAR DEALER WHO REMOVED THE TIRES, EXAMINED AND STATED SEPARATION IS CONSISTENT WITH A MANUFACTURER DEFECT AND DID NOT SEE EVIDENCE OF IMPACT DAMAGE OR ABUSIVE DRIVING HABITS. CONTACTED GOODYEAR CORPORATE OFFICES AND SPOKE WITH CRYSTAL WHO INSISTED WARRANTY CREDIT WOULD ONLY BE GIVEN UNDER "ROAD HAZARD" AND WE COULD NOT "PROVE ANY DEFECTS". SHE ALSO INSISTED THAT WE HAD BEEN HITTING POT HOLES OR HAD A HARD IMPACT WITH THE TIRES. SHE ALSO STATED THAT IF WE CONTACTED AN ATTORNEY GOODYEAR WOULD NOT GIVE US ANY WARRANTY CREDIT. *TR
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence & remedy
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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