2007 Mercedes Benz R320

The contact owns a 2007 Mercedes-Benz R320. The contact stated the vehicle failed to start in very cold weather. The contact stated that after changing the battery several times, the failure continued to occur. Additionally, while operating the vehicle, the front and rear exterior lights failed to illuminate as needed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 75,000.

I TOOK MY CAR TO THE MERCEDES-BENZ DEALER IN WILSONVILLE OREGON, THE SERVICE MANAGER TOLD ME THAT THE R320 CDI IS THE WORST CAR MERCEDES-BENZ EVER BUILT, AND THEY KEPT CHARGING FOR REPAIRS EACH TIME WITH A NEW PROBLEM. I WAS ALSO TOLD THE BRAKE LAMP IN THE REAR NEEDS A SOFTWARE UPDATE OTHER WISE MY LIGHTS WILL NOT FUNCTION PROPERLY. DO YOU THINK IT IS A SAFETY ISSUE, IF MY TAIL LAMP AND MY BRAKE LAMP WILL NOT WORK UNTIL I UPDATE THE SOFTWARE FOR 150 DOLLARS?

ENGINE 'DIED' (VEHICLE LOST ALL POWER) WHILE TRAVELING AT HIGHWAY SPEED. I HAD TO PULL VEHICLE OVER ON SIDE OF THE ROAD WITH NO POWER ASSISTANCE STEERING OR BRAKING. BROUGH IT TO THE DEALER FOR SERVICE 8/8/12, STALLED TWO MORE TIMES WHILE ENROUTE. I WAS TOLD THAT IT IS A FAILED CAMSHAFT SENSOR. I LOOKED UP ALL SAFETY RECALLS ON VEHICLE, AND FOUND ONE FOR THE CRANKSHAFT SENSOR IN 2008. I WAS TOLD THAT MY FAILED CAMSHAFT SENSOR IS DIFFERENT AND IS NOT COVERED BY THE MANUFACTURER, EVEN THOUGH IT PRODUCES THE SAME SYMPTOM/RESULT AS A FAILED CRANKSHAFT SENSOR. BOTH ITEMS PERFORM SIMARLARLY IN THAT THEY ASSURE CORRECT ENGINE TIMING, DISABLING THE ENGINE IF A FAILURE IS DETECTED IN EITHER PART! I SUBMIT THAT THIS IS A SAFETY ISSUE AND SHOULD AT LEAST BE COVERED BY THE MANUFACTURER! *TR