Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
THE INSULATION COVERING THE ELECTRICAL WIRING THAT POWERS THE LOW BEAM HEADLIGHTS ON BOTH PASSENGER AND DRIVER SIDES HAS FAILED AND CRUMBLED AWAY EXPOSING THE BARE COPPER WIRE. THIS CIRCUIT POWERS TWO HALOGEN 55 WATT BULBS (110 WATTS TOTAL OR ~10 AMPS) AT 12 VOLTS. THE INSULATION FAILURE WILL PRESENT AN IMMEDIATE VEHICLE FIRE HA…
Read full complaint
THE INSULATION COVERING THE ELECTRICAL WIRING THAT POWERS THE LOW BEAM HEADLIGHTS ON BOTH PASSENGER AND DRIVER SIDES HAS FAILED AND CRUMBLED AWAY EXPOSING THE BARE COPPER WIRE. THIS CIRCUIT POWERS TWO HALOGEN 55 WATT BULBS (110 WATTS TOTAL OR ~10 AMPS) AT 12 VOLTS. THE INSULATION FAILURE WILL PRESENT AN IMMEDIATE VEHICLE FIRE HAZARD IF THE ELECTRICAL PROTECTION FUSE FAILS TO ACTUATE AS A RESULT OF THE SHORT CIRCUIT CREATED BY POTENTIAL BARE WIRE CONTACT. IF THE ELECTRICAL PROTECTION FUSE DOES ACTUATE PROPERLY THE CAR WILL LOSE FORWARD ILLUMINATION WHICH IS ESSENTIAL FOR SAFE VEHICLE OPERATION AT NIGHT. IN EITHER INSTANCE A PROPERTY AND PERSONAL HAZARD CAN RESULT FROM THIS DEFECT. THIS DEFECT CAN BE TRACED DIRECTLY TO THE WIRE MERCEDES BENZ SELECTED FOR THE MANUFACTURE OF THIS CIRCUITRY. EITHER THE GAUGE OF THE WIRE SELECTED IS INSUFFICIENT TO DISSIPATE THE HEAT GENERATED BY THE CURRENT FLOW THE CIRCUIT DEMANDS OR THE INSULATION OF THE WIRE SELECTED IS INHERENTLY DEFECTIVE AS EVIDENCED BY ITS CRUMBLING DETERIORATION FOR A COMPONENT THAT SHOULD BE EXPECTED TO LAST THE LIFE OF THE VEHICLE. IN EITHER CASE THIS WIRING FAILURE CONSTITUTES A MANUFACTURING DEFECT WHICH SHOULD BE SUBJECT TO RECALL AND CORRECTION BY THE MANUFACTURER AT HIS EXPENSE. THE DEFECT WAS DISCOVERED WHILE ATTEMPTING TO REPLACE A FAILED LOW BEAM HEADLIGHT BULB, A MAINTENANCE ACTIVITY THAT CAN REASONABLY BE EXPECTED TO BE PERFORMED A NUMBER OF TIMES DURING THE VEHICLE'S LIFESPAN. THE DEFECTIVE INSULATION WAS IMMEDIATELY EVIDENT BY VISUAL AND TACTILE OBSERVATION. IT WAS IMMEDIATELY CLEAR AN IMMEDIATE HAZARD WAS PRESENT AND THAT THE LIGHTING COULD NOT BE USED RENDERING THE VEHICLE UNSAFE TO OPERATE UNDER CONDITION WHEN THE LIGHTING CIRCUIT MIGHT BE OPERATED.
NHTSA ODI #10807129
60,000 miles · Jan 30, 2013
Electrical SystemExterior Lighting
I CHANGED THE LOW BEAM HALOGEN BULBS IN MY HEADLIGHTS WHEN I DISCOVERED THAT THE WIRE LEADS TO THE BULB HAD LOST NEARLY ALL OF THEIR INSULATION, EXPOSING BARE WIRE. THE INSULATION FLAKES WERE SITTING IN THE BOTTOM OF THE CAPSULE THAT CONTAINS THE LIGHT ASSEMBLY, WHICH IS NORMALLY CLOSED, ACCESSED BY A REMOVABLE "DOOR". BOTH HEAD…
Read full complaint
I CHANGED THE LOW BEAM HALOGEN BULBS IN MY HEADLIGHTS WHEN I DISCOVERED THAT THE WIRE LEADS TO THE BULB HAD LOST NEARLY ALL OF THEIR INSULATION, EXPOSING BARE WIRE. THE INSULATION FLAKES WERE SITTING IN THE BOTTOM OF THE CAPSULE THAT CONTAINS THE LIGHT ASSEMBLY, WHICH IS NORMALLY CLOSED, ACCESSED BY A REMOVABLE "DOOR". BOTH HEADLIGHTS HAD THIS SAME ISSUE. THIS IS AN OBVIOUS SPARKING/FIRE DANGER, SO I APPLIED ELECTRICAL TAPE OVER THE WIRES. HAD I NOT CHANGED THE BULBS [THEY LOSE BRIGHTNESS OVER THE YEARS], I WOULD HAVE BEEN UNAWARE OF THIS DANGER. I AM CONCERNED THAT THIS SAME WIRE INSULATION HAS BEEN USED THROUGHOUT THE VEHICLE. I AM AMAZED THAT MERCEDES HAS NOT ISSUED A RECALL ON THIS. I PURCHASED THIS CAR NEW IN 2007. *TR
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
1
PE10017 · Driver Air Bag Circuit High Resistance
Opened May 14, 2010 · Closed Nov 24, 2010
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Electrical System; Electrical System:wiring; Electrical System:wiring:interior/under Dash
Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.
Additional source detail variants (5)
Air Bags:frontal
Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.
Air Bags
Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.
Electrical System
Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.
Electrical System:wiring:interior/under Dash
Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.
Electrical System:wiring
Mercedes-Benz USA (MBUSA) has reported a high number of warranty claims for air bag warning lamp illumination due to a diagnostic fault code 9103 or 9123 indicating a high resistance in the driver's frontal air bag firing circuit.MBUSA's testing and evaluation have shown that this condition is the result of a faulty connector (specifically, improper wire crimp) but that it will not prevent proper deployment of the driver's frontal air bag.The faulty connector can cause the air bag circuit resistance levels to exceed the threshold that illuminates the air bag warning lamp, but they do not exceed a higher limit at which proper deployment of the air bag may no longer occur.The agency believes that further expenditure of agency resources does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.During the investigation, ODI learned that MBUSA will initiate a warranty extension program to address the faulty connectors in subject model year 2005 and 2006 E-Class and other MBUSA model/model year vehicles.This action will extend the warranty coverage for this issue to 10 years or 100,000 miles, whichever occurs first.MBUSA will notify all affected vehicle owners of this action.A bulletin describing this program is available in the investigative file.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
Illustration