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2004 Mercedes Benz E320

Owner reports · Recalls · Investigations

More warning signs than most E320 years

Owner complaints for the 2004 Mercedes Benz E320 are substantially higher than the model-year median of 42.5.

About this comparison →

When problems were reported

Mileage at the reported incident

168 reports with mileage · 35 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports1 fire reports4 injury reports

What owners actually said

203 reports
108,000 miles · Nov 27, 2012
Electrical SystemPower TrainService Brakes

DRIVING SOUTH ON I95 NEAR SAVANNAH THE DASH LIGHTS INCLUDING THE BRAKE LIGHT LIT UP ON THE DASHBOARD AND THE VEHICLE BEGAN DECELERATING. APPLIED THE EMERGENCY BRAKE AND WAS ABLE TO DRIVE THE VEHICLE TO THE SHOULDER. AFTER THE ENGINE WAS SHUT OFF THE VEHICLE COULD BE STARTED BUT COULD NOT GET FROM PARK INTO A GEAR OR EVEN NEUTRA…

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DRIVING SOUTH ON I95 NEAR SAVANNAH THE DASH LIGHTS INCLUDING THE BRAKE LIGHT LIT UP ON THE DASHBOARD AND THE VEHICLE BEGAN DECELERATING. APPLIED THE EMERGENCY BRAKE AND WAS ABLE TO DRIVE THE VEHICLE TO THE SHOULDER. AFTER THE ENGINE WAS SHUT OFF THE VEHICLE COULD BE STARTED BUT COULD NOT GET FROM PARK INTO A GEAR OR EVEN NEUTRAL. ALL FOUR WHEELS WERE FROZEN AND SO GETTING THE CAR ON TO THE TOW TRUCK WAS ALMOST IMPOSSIBLE. WERE TOWED TO THE NEAREST MERCEDES DEALERSHIP WHERE THE SBC SYSTEM WAS REPLACED. THIS TOOK OVER NIGHT AS THE PART WAS NOT AVAILABLE AT THE DEALERSHIP. BESIDES BEING GREATLY INCONVENIENCED - WE HAD TO SPEND A NIGHT IN A HOTEL, WE COULD HAVE BEEN KILLED IF THIS WOULD HAVE OCCURRED AT NIGHT. THE CAR WAS SERVICED BY MERCEDES SINCE PURCHASE NEW IN 2004. THE PART SHOULD HAVE BEEN IDENTIFIED DURING A SERVICE CALL, THIS OBVIOUSLY WAS A RECALL THAT WAS KEPT QUIET. NOT INFORMING THE OWNERS OF THIS POTENTIALLY DEADLY ISSUES IS A MAJOR NEGLIGENCE ON MERCEDES PART. *TR

NHTSA ODI #10486200

74,000 miles · Oct 21, 2012
Fuel/propulsion System

WE RECENTLY PURCHASED A 2004 E320 WITH 71000 MILES IN AUGUST 2012. LAST WEEK, NOW WITH 74000 MILES, WE NOTICED A STRONG GAS SMELL IN THE CAR. AFTER DOING SOME RESEARCH ONLINE AND IN MERCEDES FORUMS WE CONCLUDED THAT IT MAY BE THE FUEL UNIT. WE PULLED THE REAR SEAT AND TOOK OFF THE CAP AND NOTICED A POOL OF GAS, RIGHT UNDER WHERE…

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WE RECENTLY PURCHASED A 2004 E320 WITH 71000 MILES IN AUGUST 2012. LAST WEEK, NOW WITH 74000 MILES, WE NOTICED A STRONG GAS SMELL IN THE CAR. AFTER DOING SOME RESEARCH ONLINE AND IN MERCEDES FORUMS WE CONCLUDED THAT IT MAY BE THE FUEL UNIT. WE PULLED THE REAR SEAT AND TOOK OFF THE CAP AND NOTICED A POOL OF GAS, RIGHT UNDER WHERE OUR 2 YR OLDS CAR SEAT IS, ABOUT 2 CUPS THAT I TOOK OUT BY SOAKING NUMEROUS PAPERTOWELS.I ALSO TOOK PICTURES JUST IN CASE IT MAY BE NEEDED IT THE FUTURE. THROUGHOUT ALL MY SEARCHES ONLINE I'VE NOTICED THAT THIS PROBLEM IS VERY COMMON IN THE E CLASS AND NUMEROUS PEOPLE HAVE TRIED TO RESOLVE IT THROUGH MERCEDES BUT NOTHING HAS BEEN DONE. A RECALL WAS ISSUED FOR THE E55 TRIM BUT NO OTHER, WHICH MAKES US WONDER WHY. WE WILL NOT DRIVE IT UNTIL IT GETS FIXED (AS OF TODAY IT HAS NOT BEEN ) BECAUSE WE FEEL IT IS NOT SAFE FOR OUR FAMILY TO HAVE A POOL OF GAS WITH ELECTRICAL WIRES RIGHT BENEATH OUR SEATS. *TR

NHTSA ODI #10481313

65,523 miles · Oct 20, 2012
Fuel/propulsion System

MY 2004 MERCEDES BENZ E-320 BEGAN EMITTING A STRONG ODOR OF GASOLINE IN 2010 AND WAS TAKEN TO THE LOCAL DEALERSHIP (SCHUMACHER MERCEDES IN SCOTTSDALE, ARIZONA) FOR INSPECTION WHEN IT WAS DETERMINED THAT THERE WAS A LEAK IN THE FUEL TANK AND THAT IT NEEDED TO BE REPLACED ALONG WITH THE LEFT SENDER PRESSURE SENSOR AND TANK FITTING…

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MY 2004 MERCEDES BENZ E-320 BEGAN EMITTING A STRONG ODOR OF GASOLINE IN 2010 AND WAS TAKEN TO THE LOCAL DEALERSHIP (SCHUMACHER MERCEDES IN SCOTTSDALE, ARIZONA) FOR INSPECTION WHEN IT WAS DETERMINED THAT THERE WAS A LEAK IN THE FUEL TANK AND THAT IT NEEDED TO BE REPLACED ALONG WITH THE LEFT SENDER PRESSURE SENSOR AND TANK FITTINGS. THE VEHICLE HAD APPROXIMATELY 60,000 MILES AT THIS TIME AND WAS OUTSIDE OF THE INITIAL WARRANTY SO THE $2,500 REPAIR WAS UNDERTAKEN. APPROXIMATELY 2 YEARS LATER AND 40,000 MILES LATER, THE SAME SYMPTOMS RETURNED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALERSHIP FOR INSPECTION. IT WAS DETERMINED ONCE AGAIN THAT THE SAME PROBLEM WAS OCCURRING AND THE FUEL LEVEL SENSORS WERE LEAKING FUEL AND NEEDED TO BE REPLACED AGAIN. THE COST FOR THIS REPAIR WAS ESTIMATED TO BE $1,200 AND THIS TIME THE REPAIR WAS REJECTED. THE SERVICE ADVISOR AT THE DEALERSHIP CLAIMED THIS IS A COMMON PROBLEM WITH THESE CARS AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THE VEHICLE HAD ALWAYS BEEN MAINTAINED BY THE DEALERSHIP SINCE THE BEGINNING AND APPARENTLY THERE HAVE BEEN NO RECALLS ISSUED THAT WE WERE AWARE OF FOR THESE MALFUNCTIONS AND DEFECTS. I HAVE CONTACTED MERCEDES CORPORATE OFFICE AND THEY OPENED UP AN INVESTIGATION ONLY TO DETERMINE THAT THE DEALERSHIP ACKNOWLEDGED THE PROBLEM WITH THE VEHICLES BUT NEITHER PARTY WAS WILLING TO ACCEPT RESPONSIBILITY FOR THE DEFECT AND NO ADDITIONAL ASSISTANCE WOULD BE AVAILABLE OR COMMISSIONED FOR ME. THIS IS A MAJOR SAFETY ISSUE AND SHOULD NOT BE CONSIDERED A COMMON ISSUE OR ROUTINE MAINTENANCE FOR ANY CAR, LET ALONE A MERCEDES BENZ. IF SOMETHING DOES NOT GET RECTIFIED WITH THIS EPIDEMIC MALFUNCTION OF THESE VEHICLES, IT COULD LEAD TO A MAJOR ACCIDENT OR EVEN DEATH. *TR

NHTSA ODI #10481218

65,523 miles · Oct 19, 2012
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR ONCE THE FUEL TANK WAS FILLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS THE FUEL TANK BEING CRACKED DUE TO DEFECTIVE MATERIAL. THE FUEL TANK WAS REPLACED; HOWEVER…

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TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR ONCE THE FUEL TANK WAS FILLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS THE FUEL TANK BEING CRACKED DUE TO DEFECTIVE MATERIAL. THE FUEL TANK WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO RELEASE A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND THEN ADVISED THAT THE FUEL SENDING UNIT HAD FAILED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 65,523 AND THE CURRENT MILEAGE WAS 105,190.

NHTSA ODI #10481155

35,000 miles · Sep 25, 2012
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E-320. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE TOP OF THE FUEL TANK, CAUSING AN OVERPOWERING GASOLINE ODOR INSIDE THE VEHICLE FROM THE REAR DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE TOP OF THE FUEL TANK WAS FRACTURED AND WOULD NEED REPL…

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TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E-320. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE TOP OF THE FUEL TANK, CAUSING AN OVERPOWERING GASOLINE ODOR INSIDE THE VEHICLE FROM THE REAR DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE TOP OF THE FUEL TANK WAS FRACTURED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THERE WAS AN INVESTIGATION UNDER NHTSA ITEM NUMBER: PE12-001 (FUEL SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.

NHTSA ODI #10477013

76,400 miles · Aug 26, 2012
Fuel/propulsion System

AFTER FILLING UP FUEL, BUT NOT TOPPING OFF, THERE IS A VERY STRONG ODOR OF FUEL IN THE CABIN. AFTER EVALUATION THE FUEL SENDING UNIT IS LEAKING SEVERELY AND THE SEAL SHOWS SIGNS OF LEAKING. ONLY 76,400 MILES ON A 2004 E320 DEALER QUOTED $2500 FOR REPLACEMENT OF THE SENDING UNIT, NEW SEALS AND NEW FUEL TANK. *TR

NHTSA ODI #10472481

99,000 miles · Aug 24, 2012
Fuel/propulsion System

WHENEVER I FILL UP MY GAS TANK, I GET A VERY STRONG GAS ODOR IN THE CAR. ITS VERY STRONG IN THE BACK SEAT AND AROUND THE REAR DRIVER WHEEL ON THE OUTSIDE. IT GOES AWAY ONCE MY TANK GETS TO 3/4 FULL APPROXIMATELY. MY KIDS ARE IN THE BACKSEAT IN THEIR CAR SEATS, INHALING THESE FUMES. NOW MY WIFE IS PREGNANT, AND SHE INHALES THESE …

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WHENEVER I FILL UP MY GAS TANK, I GET A VERY STRONG GAS ODOR IN THE CAR. ITS VERY STRONG IN THE BACK SEAT AND AROUND THE REAR DRIVER WHEEL ON THE OUTSIDE. IT GOES AWAY ONCE MY TANK GETS TO 3/4 FULL APPROXIMATELY. MY KIDS ARE IN THE BACKSEAT IN THEIR CAR SEATS, INHALING THESE FUMES. NOW MY WIFE IS PREGNANT, AND SHE INHALES THESE FUMES TOO. THE DEALER WANTS TO CHARGE AN ARM AND A LEG. I NEED HELP. *TR

NHTSA ODI #10472417

73,000 miles · Jun 29, 2012
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LAMP WOULD ILLUMINATE AND FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL TANK. AS A RESULT, THE FILLER NECK NEEDED TO BE REPLACED AND …

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TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LAMP WOULD ILLUMINATE AND FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL TANK. AS A RESULT, THE FILLER NECK NEEDED TO BE REPLACED AND THE FUEL TANK NEEDED TO BE INSPECTED THOROUGHLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 75,500.

NHTSA ODI #10463533

51,300 miles · May 22, 2012
Fuel/propulsion System

AFTER FILLING THE TANK THERE IS A STRONG SMELL OF FUEL INSIDE THE CABIN AND ABOVE THE LEFT REAR WHEEL. THE FUEL VAPORS SATURATE THE GARAGE SPACE AND ALSO ENTER THE HOUSE ENVIRONMENT. THE FUEL LEAKS FROM THE TOP OF THE FUEL TANK AT THE FUEL SENDING UNIT. THERE WAS APPROXIMATELY 200 CC OF GASOLINE POOLED IN THE PLASTIC COVER OF TH…

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AFTER FILLING THE TANK THERE IS A STRONG SMELL OF FUEL INSIDE THE CABIN AND ABOVE THE LEFT REAR WHEEL. THE FUEL VAPORS SATURATE THE GARAGE SPACE AND ALSO ENTER THE HOUSE ENVIRONMENT. THE FUEL LEAKS FROM THE TOP OF THE FUEL TANK AT THE FUEL SENDING UNIT. THERE WAS APPROXIMATELY 200 CC OF GASOLINE POOLED IN THE PLASTIC COVER OF THE SENDING UNIT. THIS FUEL EVAPORATES THROUGH THE CABIN AND OUSIDE THROUGH THE SPACE OF THE REAR LEFT WHEEL. THE CAR, MY FAMILY, AND MY HOUSE IS AT THE RISK OF FIRE AND GASOLINE EXPLOSION. THE MB AUTHORIZED DEALER DECLINED TO REPAIR FREE OF CHARGE THIS SERIOUS MANUFACTURER'S DEFECT BECAUSE THE VEHICLE IS OUT OF WARRANTY. THE REPAIR COST IS APPROXIMATELY $2400 WHICH INCLUDES REPLACEMENT OF THE ENTIRE FUEL TANK AND THE SENDING UNITS. *TT

NHTSA ODI #10459324

60,000 miles · Mar 23, 2012
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE SMELLED A STRONG ODOR OF GASOLINE FUEL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED, BUT THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE…

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TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE SMELLED A STRONG ODOR OF GASOLINE FUEL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED, BUT THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #10452809

Official recalls

2

24V874000 · Visibility:sun/moon Roof Assembly

Nov 19, 2024

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence & remedy

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

19V918000 · Visibility:sun/moon Roof Assembly

Dec 20, 2019

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence & remedy

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA13003 · Fuel Leakage From The Fuel Tank

Opened Mar 15, 2013 · Closed Dec 19, 2014

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Additional source detail variants (6)

Fuel System, Gasoline:delivery:fuel Pump

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:delivery

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un

Fuel System, Gasoline:storage:tank Assembly

The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un