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1998 Mercedes Benz E320

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1998 Mercedes Benz E320 do not stand out strongly from the model-year median of 42.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

20 reports with mileage · 17 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports4 injury reports

What owners actually said

37 reports
200,047 miles · Nov 25, 2011
StructureSuspension

SOME RUST DAMAGE HAS BEEN OBSERVED ON THE BODY OF THE CAR FOR QUITE SOME TIME, BUT NO MERCEDES MECHANICS SUGGESTED IT WAS STRUCTURAL OR DANGEROUS. RECENTLY, A LOUD CREAKING NOISE FROM THE FRONT RIGHT TIRE BEGAN TO OCCUR WHEN DRIVING, ESPECIALLY WHEN SUBJECTED TO BUMPS, EVEN AT VERY LOW SPEEDS. BY REMOVING THE TIRE, WE DISCOVERED…

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SOME RUST DAMAGE HAS BEEN OBSERVED ON THE BODY OF THE CAR FOR QUITE SOME TIME, BUT NO MERCEDES MECHANICS SUGGESTED IT WAS STRUCTURAL OR DANGEROUS. RECENTLY, A LOUD CREAKING NOISE FROM THE FRONT RIGHT TIRE BEGAN TO OCCUR WHEN DRIVING, ESPECIALLY WHEN SUBJECTED TO BUMPS, EVEN AT VERY LOW SPEEDS. BY REMOVING THE TIRE, WE DISCOVERED THAT THE CREAKING WAS FROM THE POORLY DESIGNED SUSPENSION CAP, WHICH HAD RUSTED AND BROKEN PARTIALLY OFF, BENDING THE SPRING AGAINST THE AXLE. THIS DAMAGE IS EXTREMELY DANGEROUS, AS NO MERCEDES MECHANICS IDENTIFIED THE RUST AT THIS POINT, AND IF THE CAP SNAPPED OFF, THE ENTIRE WHEEL CARRIAGE WOULD BREAK. IF THE CAR HAD BEEN OPERATING AT HIGH SPEEDS, THIS KIND OF FAILURE, WHICH COULD OCCUR INSTANTLY WHEN SUBJECTED TO A NORMAL SHOCK IMPACT, COULD CAUSE A SERIOUS OR FATAL ACCIDENT. THE CAP IS DEFINITELY A VERY DANGEROUS DESIGN FLAW, ESPECIALLY AS THE MERCEDES STRUCTURE RUSTS (WHICH THEY CLAIM NO ACCOUNTABILITY FOR), AND MANY OF THESE CARS COULD EASILY BE ON THE ROAD TODAY. THUS, WE BELIEVE THAT SIGNIFICANT DANGER TO THE CONSUMER PUBLIC IS COMPLETELY IGNORED BY MERCEDES-BENZ, WHICH WE FEEL IS AN APPALLING LACK OF CONCERN AND COMPLETE OVERSIGHT ON THE PART OF THE COMPANY. *TR

NHTSA ODI #10437260

121,502 miles · Oct 17, 2009
Suspension

DURING THE COURSE OF OWNERSHIP OF AN 1998 MERCEDES BENZ E320 THE FRONT TOP SPRING SUPPORT A.K.A RUSTS OUT AND CAN EASILY DISINTEGRATE CAUSING COMPLETE FALLOUT OF THE FRONT WHEEL ASSEMBLY AND IF HAPPENING IN THE HIGHWAY IT CAN EASILY KILL YOU. LUCKILY FOR ME IT HAPPENED IN A 30 MPH ROAD WHERE THE SPRING PERCH BROKE OFF AND THE WH…

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DURING THE COURSE OF OWNERSHIP OF AN 1998 MERCEDES BENZ E320 THE FRONT TOP SPRING SUPPORT A.K.A RUSTS OUT AND CAN EASILY DISINTEGRATE CAUSING COMPLETE FALLOUT OF THE FRONT WHEEL ASSEMBLY AND IF HAPPENING IN THE HIGHWAY IT CAN EASILY KILL YOU. LUCKILY FOR ME IT HAPPENED IN A 30 MPH ROAD WHERE THE SPRING PERCH BROKE OFF AND THE WHOLE FRONT WHEEL GOT OUT OF PLACE LOCKING ITSELF UP. *TR

NHTSA ODI #10288783

Mileage unknown · May 18, 2009
Visibility

A/C, HEATER BLOWER, WINDOWS REGULATOR FAILED AS EXPECTED. SEEMS TO BE A COMMON DEFECT THAT HAS BEEN IGNORED BY MANUFACTURER EVEN WHEN LOTS OF PEOPLE HAVE COMPLAINT ABOUT IT AND NOTHING HAS BEEN DONE TO REMEDY THIS SITUATION THROUGH A RECALL OR AT LEAST ADMIT THERE'S A PROBLEM. THEN YOU ARE FORCED TO PURCHASE THE REGULATOR, MOT…

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A/C, HEATER BLOWER, WINDOWS REGULATOR FAILED AS EXPECTED. SEEMS TO BE A COMMON DEFECT THAT HAS BEEN IGNORED BY MANUFACTURER EVEN WHEN LOTS OF PEOPLE HAVE COMPLAINT ABOUT IT AND NOTHING HAS BEEN DONE TO REMEDY THIS SITUATION THROUGH A RECALL OR AT LEAST ADMIT THERE'S A PROBLEM. THEN YOU ARE FORCED TO PURCHASE THE REGULATOR, MOTOR, AND MOUNTING BRACKET AT AN EXORBITANT PRICE ! I.E IGNORE THE PROBLEM AND IT WILL GO AWAY. I PURCHASED A MERCEDEZ AND ENDED UP WITH A CHRYSLER !!!!! *TR

NHTSA ODI #10269034

710,000 miles · Jan 17, 2009
Suspension

THE COIL SPRING AND TWO ROUND PLASTIC PARTS JUST FELL OFF ON OUR 1998 E320 MERCEDES BENZ FRONT DRIVER SIDE. THE VEHICLE HAS 71,000 MILES AND NEVER BEEN IN ANY ACCIDENT. *TR

NHTSA ODI #10255428

64,000 miles · Dec 10, 2008
Structure

I NOTICED WHILE AT A STOPLIGHT WITH MY FOOT ON THE BRAKE, THAT MY STEERING COLUMN WAS VIBRATING, AS WELL AS THE GEAR SHIFT AND THE INSTRUMENT PANEL. IT WAS ALSO VERY NOISY. THE DEALERSHIP SAID THAT THE MOTOR AND TRANSMISSION MOUNTS HAD COLLAPSED! *TR

NHTSA ODI #10251439

151,000 miles · Nov 10, 2008
StructureInjury

I WAS DRIVING MY 1998 E-320 DOWN A MAIN ROAD AT ABOUT 45 MPH WHEN MY FRONT SPRING CAME OFF THE FRAME AND FELL OFF MY CAR, CAUSING THE HOLE FRONT END TO DROP AND THE CAR TO LOSE CONTROL. I WENT OFF THE ROAD INTO A DITCH, MY FRONT END BOUNCED OFF THE GROUND, MY NECK AND BACK ARE HURT, AND MY EXHAUST SOUNDS MESSED UP NOW TOO. I C…

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I WAS DRIVING MY 1998 E-320 DOWN A MAIN ROAD AT ABOUT 45 MPH WHEN MY FRONT SPRING CAME OFF THE FRAME AND FELL OFF MY CAR, CAUSING THE HOLE FRONT END TO DROP AND THE CAR TO LOSE CONTROL. I WENT OFF THE ROAD INTO A DITCH, MY FRONT END BOUNCED OFF THE GROUND, MY NECK AND BACK ARE HURT, AND MY EXHAUST SOUNDS MESSED UP NOW TOO. I CHECKED THE MERCEDES BENZ FORUM AND THIS IS A COMMON PROBLEM ON THE W210 CHASSIS, I AM GOING TO CONTACT THE DEALER, ON MONDAY WHEN THEY RE-OPEN, AND AT THE VERY LEAST I WOULD EXPECT THEM TO FIX IT BECAUSE IT SHOULD HAVE BEEN A RECALL TYPE DEAL, AND IT IS VERY DANGEROUS. THAT'S ALL I WANT TO REPORT PLEASE E-MAIL ME AND LET ME KNOW IF YOU NEED ANY FURTHER INFO, THANKS -BRIAN RONCA *TR

NHTSA ODI #10248219

103,000 miles · Feb 27, 2008
Air BagsCrashInjury

TL*THE CONTACT OWNS A 1998 MERCEDES E320. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO A TREE ON THE FRONT DRIVER SIDE OF HER VEHICLE. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO AIR BAG FAILURES PRIOR TO THE CRASH. THE CONTACT WAS SEVERELY INJURED AND HAS PICTURES OF…

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TL*THE CONTACT OWNS A 1998 MERCEDES E320. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO A TREE ON THE FRONT DRIVER SIDE OF HER VEHICLE. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO AIR BAG FAILURES PRIOR TO THE CRASH. THE CONTACT WAS SEVERELY INJURED AND HAS PICTURES OF HERSELF AS WELL AS THE VEHICLE. THE LOCAL DEALER DID NOT PROVIDE ANY ASSISTANCE. SHE IS CURRENTLY IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 103,000.

NHTSA ODI #10219343

Mileage unknown · Apr 6, 2006
Tires

CONSUMER BRIDGESTONE TURANZA LS-H SIDEWALL FAILED WHILE DRIVING 60+ MILES. *TS THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE DAMAGES SUSTAINED TO THE REAR PASSENGER QUARTER PANEL, WHEEL AND RELATED EXPENSES. *NM

NHTSA ODI #10155208

1,500 miles · Mar 16, 2005
Vehicle Speed ControlCrashInjury

MERCEDES E-320 1998, SUDDEN ACCELERATION, REF. ODI 10113529. *BF THE CONSUMER EXPERIENCED SUDDEN ACCELERATION, JUMPING THE CURB AND CRASHED INTO A WOODEN FENCE. PRIOR TO THIS INCIDENT, THE CONSUMER EXPERIENCED IRREGULAR SPEED. THE CONSUMERS FOOT WAS ON THE BRAKES THE ENTIRE TIME. MERCEDES FOUND NO PROBLEM. *SC

NHTSA ODI #10115643

14,000 miles · Jun 4, 2004
Tires

CONSUMER EXPERIENCED A LEFT FRONT TIRE BLOW OUT 18 MONTHS AFTER PURCHASE. THE DEALER REPLACED THE TIRE AND NO COST TO THE CONSUMER. THE NEXT TIME THE RIGHT FRONT TIRE BLEW. THE BLOW OUT WAS BETWEEN THE TIRE TREAD AND THE RIM. *LA THE DEALER DETERMINED THAT THE SECOND TIRE BLOWOUT WAS CAUSED BY A SMALL PUNCTURE WHICH ALLOW A…

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CONSUMER EXPERIENCED A LEFT FRONT TIRE BLOW OUT 18 MONTHS AFTER PURCHASE. THE DEALER REPLACED THE TIRE AND NO COST TO THE CONSUMER. THE NEXT TIME THE RIGHT FRONT TIRE BLEW. THE BLOW OUT WAS BETWEEN THE TIRE TREAD AND THE RIM. *LA THE DEALER DETERMINED THAT THE SECOND TIRE BLOWOUT WAS CAUSED BY A SMALL PUNCTURE WHICH ALLOW AIR TO SLOWLY LEAK FROM THE TIRE. *NM

NHTSA ODI #10071932

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE07021 · Front Suspension Coil Spring Ejection

Opened Apr 19, 2007 · Closed Aug 9, 2007

Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs

ODI HAS FOCUSED THIS INVESTIGATION ON ASSESSING THE RISKS POSED BY A SEPARATED SPRING AS (1) A ROAD HAZARD AND (2) THE POTENTIAL FOR VEHICLE CONTROL TO BE COMPROMISED AFTER THE FRONT COIL SPRING HAS BEEN EJECTED FROM ITS INTENDED POSITION IN THE VEHICLE.BOTH RISKS ARE ASSOCIATED WITH CORROSION, FLEXING, AND FRACTURE OF THE UPPER FRONT SUSPENSION MOUNTING BRACKET.TIME-IN-SERVICE FAILURE RATES ARE NOTABLY HIGHER IN SALT BELT STATES SINCE CORROSION IS A PRIMARY CONTRIBUTOR TO THE FAILURE MODE.SINCE A NUMBER OF INCIDENTS HAVE OCCURRED WHILE THE VEHICLE WAS BEING OPERATED, ODI IS SKEPTICAL THAT OWNERS CAN ALWAYS DETECT THE SUBTLE SIDE TO SIDE DIFFERENCE IN RIDE HEIGHT AND/OR INSPECT OR NOTICE THAT THE UPPER SUSPENSION BRACKET HAS BEEN COMPROMISED BY CORROSION.(1) ROAD HAZARD - ALTHOUGH THE (APPROX. 7 LB.) FRONT SUSPENSION SPRING THAT MAY BE EJECTED AT HIGHWAY SPEEDS COULD POSE A SERIOUS ROAD HAZARD TO PEDESTRIANS AND OTHER VEHICLES, THE OCCURRENCE RATE HAS BEEN LOW (.03% BASED ON 51 REPORTED INCIDENTS OCCURRING AND AN INITIAL POPULATION OF 172,781 VEHICLES AFTER 9 - 12 YEARS OF USE / EXPOSURE) AND THERE ARE NO KNOWN INJURIES, FATALITIES, OR PROPERTY DAMAGE REPORTS DUE TO AN EJECTED SPRING.ALSO, MANY OF THE 51 INCIDENTS OCCURRED AT LOW SPEED OR WHILE THE VEHICLE WAS STOPPED OR PARKED.(2) VEHICLE CONTROL - VEHICLE HANDLING AND CONTROL COULD BE AFFECTED BY THE FRACTURE OF THE UPPER SUSPENSION MOUNT AND/OR THE ASSOCIATED SPRING EJECTION.ODI FIRST IDENTIFIED ITS CONCERN ABOUT CORROSION IN THE UPPER SUSPENSION BRACKET OF SUBJECT VEHICLES IN 2002, AT WHICH TIME MERCEDES PROVIDED A VIDEO THAT SHOWED THAT A VEHICLE COULD BE STEERED, STOPPED, AND CONTROLLED THROUGH VARIOUS MANEUVERS AT HIGH SPEEDS WITH A FRONT COIL SPRING COMPLETELY MISSING FROM THE VEHICLE. DURING PE07-021, IN ADDITION TO REVIEWING THE 2002 VIDEO-TAPE, ODI ENGINEERS DROVE AN EXEMPLAR VEHICLE WITH THE SPRING REMOVED AND SIMULATED VARIOUS COMBINATIONS OF STEERING ANGLES TO ASSESS WHETHER THERE WERE ANY POSSIBLE CONDITIONS / DISPLACEMENTS IN WHICH THE SEPARATED SPRING MIGHT INTERFERE WITH THE WHEELS. IN A VEHICLE WITH THE FRONT SPRING REMOVED, THE TOP OF THE WHEEL CAN LIGHTLY CONTACT THE BOTTOM AREA OF THE WHEEL FENDER DURING HIGH ANGLE TURNS TYPICALLY ASSOCIATED WITH SLOWER SPEED MANEUVERS SUCH AS CITY DRIVING. THE LIGHT TIRE CONTACT GENERATED AN OBVIOUS GRINDING NOISE AND WOULD LIKELY ABRADE OR BEND THE EDGE OF THE FENDER WITH CONTINUED USE.HOWEVER, THE EXTENT OF THE INTERFERENCE WAS NOT SUFFICIENT TO AFFECT VEHICLE STEERING AND DOES NOT OCCUR AT SMALLER TURNING ANGLES ASSOCIATED WITH HIGHWAY DRIVING.ODI HAS NOT IDENTIFIED A SAFETY RELATED DEFECT TREND AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF FUTURE CIRCUMSTANCES WARRANT.

PE03058 · Engine Crankshaft Pulley Failure

Opened Dec 17, 2003 · Closed Apr 22, 2004

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.