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1997 Mercedes Benz E320

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Mercedes Benz E320 do not stand out strongly from the model-year median of 42.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

43 reports with mileage · 20 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports3 fire reports7 injury reports

Electrical System complaints

5 reports
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Mileage unknown · Jan 27, 2023
Electrical SystemSeat Belts

Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was very traumatic. I had to pull over when I smelled something burning. When I released seatbelt to get out of the car it would not buckle up when I tried to get back in the seat. Had to drive home without seatbelt on …

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Driver seatbelt exploded while buckled up as the car was going about 30 mph on a 4 lane street. No warning and was very traumatic. I had to pull over when I smelled something burning. When I released seatbelt to get out of the car it would not buckle up when I tried to get back in the seat. Had to drive home without seatbelt on Christmas Eve. The same thing happened a month later to the passenger seatbelt when I was a passenger in my car. This was very traumatic while driving down a 4 lane Avenue.

NHTSA ODI #11504083

170,000 miles · Nov 28, 2016
Electrical SystemFire

TL* THE CONTACT OWNS A 1997 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE IN THE DRIVEWAY DUE TO A FAULTY WIRING HARNESSS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 170,000.

NHTSA ODI #10928247

99,000 miles · Jan 22, 2006
Electrical System

SHORTLY AFTER PURCHASING MY 1997 E320 IN 2003 I TOOK THE CAR IN TO REPORT AN ODD ACCELERATION AND DECELERATION WHILE DRIVING IN CRUISE CONTROL. DEALER AT NEWPORT BEACH CA TOLD ME THAT CRUISE CONTROL IS NOT DESIGNED TO DRIVE IN HILLS, ALL OF OC IS FULL OF HILLS. THEY DID NOTHING TO REPAIR PROBLEM, ALTHOUGH CAR WAS STILL UNDER WA…

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SHORTLY AFTER PURCHASING MY 1997 E320 IN 2003 I TOOK THE CAR IN TO REPORT AN ODD ACCELERATION AND DECELERATION WHILE DRIVING IN CRUISE CONTROL. DEALER AT NEWPORT BEACH CA TOLD ME THAT CRUISE CONTROL IS NOT DESIGNED TO DRIVE IN HILLS, ALL OF OC IS FULL OF HILLS. THEY DID NOTHING TO REPAIR PROBLEM, ALTHOUGH CAR WAS STILL UNDER WARRANTY. IN ADDITION I REPORTED THE AUTOMATIC CONTROL OPENER TO NOT WORK IN TEMP ABOVE 80 DEGREES. I'M NOT SURE IF THE PROBLEM IS RELATED. IN 2005 THE SENSOR NOTICE CAME ON TO REPORT ELECTRONIC PROBLEM. I TOOK IT TO THE MB IN AUSTIN TEXAS. THE SERVICE REP TOLD ME IT WOULD COST $400 TO FIX. SINCE WE WERE ON AN EXTREMELY TIGHT BUDGET I ASKED HIM IF IT WENT UN-REPAIRED IF I WAS WORSENING A PROBLEM OR ENDANGERING MY SELF OR MY FAMILY IF I CONTIUED TO DRIVE IT THAT WAY. HE SAID IT WOULD BE OK TO DRIVE. NOW A FEW MONTHS LATER AROUND JANUARY (COLD WEATHER) THE CAR STARTED TO IDLE INTO VIBRATIONS AND A STRONG GAS SCENT FILLS THE CAR. NOT TRUSTING THE MB I TOOK MY CAR TO FIRESTONE, THEY TOLD ME IT NEEDED A SERIOUS TUNE UP...WHICH SURPRISED ME BECAUSE I DID ONE LESS THAN A YEAR AGO...I'M NOT SURE WHO TO TRUST AND NOW I'M VERY WORRIED ABOUT THE HARNESS WIRING AND THE SUSCEPTIBILITY TO SPONTANEOUS FIRES. *JB

NHTSA ODI #10148289

53,000 miles · May 14, 2004
Electrical SystemFireInjury

A SPARK WAS SEEN ON THE LOWER RIGHT FRONT OF VEHICLE BEFORE CAR ENGINE STARTED ON FIRE WHILE OWNER WAS IN CAR. CAR BURNED COMPLETELY. OWNER ESCAPED.*AK

NHTSA ODI #10072643

Mileage unknown · Apr 26, 2002
Electrical SystemEngine And Engine CoolingInjury

WHILE DRIVING VEHICLE STALLED. TOOK BATTERY OUT OF VEHICLE TO TAKE IT TO DEALER TO HAVE IT REPLACED. AS PUTTING BATTERY DOWN, IT EXPLODED, INJURING CONSUMER. *AK

NHTSA ODI #8008663

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE07021 · Front Suspension Coil Spring Ejection

Opened Apr 19, 2007 · Closed Aug 9, 2007

Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs

ODI HAS FOCUSED THIS INVESTIGATION ON ASSESSING THE RISKS POSED BY A SEPARATED SPRING AS (1) A ROAD HAZARD AND (2) THE POTENTIAL FOR VEHICLE CONTROL TO BE COMPROMISED AFTER THE FRONT COIL SPRING HAS BEEN EJECTED FROM ITS INTENDED POSITION IN THE VEHICLE.BOTH RISKS ARE ASSOCIATED WITH CORROSION, FLEXING, AND FRACTURE OF THE UPPER FRONT SUSPENSION MOUNTING BRACKET.TIME-IN-SERVICE FAILURE RATES ARE NOTABLY HIGHER IN SALT BELT STATES SINCE CORROSION IS A PRIMARY CONTRIBUTOR TO THE FAILURE MODE.SINCE A NUMBER OF INCIDENTS HAVE OCCURRED WHILE THE VEHICLE WAS BEING OPERATED, ODI IS SKEPTICAL THAT OWNERS CAN ALWAYS DETECT THE SUBTLE SIDE TO SIDE DIFFERENCE IN RIDE HEIGHT AND/OR INSPECT OR NOTICE THAT THE UPPER SUSPENSION BRACKET HAS BEEN COMPROMISED BY CORROSION.(1) ROAD HAZARD - ALTHOUGH THE (APPROX. 7 LB.) FRONT SUSPENSION SPRING THAT MAY BE EJECTED AT HIGHWAY SPEEDS COULD POSE A SERIOUS ROAD HAZARD TO PEDESTRIANS AND OTHER VEHICLES, THE OCCURRENCE RATE HAS BEEN LOW (.03% BASED ON 51 REPORTED INCIDENTS OCCURRING AND AN INITIAL POPULATION OF 172,781 VEHICLES AFTER 9 - 12 YEARS OF USE / EXPOSURE) AND THERE ARE NO KNOWN INJURIES, FATALITIES, OR PROPERTY DAMAGE REPORTS DUE TO AN EJECTED SPRING.ALSO, MANY OF THE 51 INCIDENTS OCCURRED AT LOW SPEED OR WHILE THE VEHICLE WAS STOPPED OR PARKED.(2) VEHICLE CONTROL - VEHICLE HANDLING AND CONTROL COULD BE AFFECTED BY THE FRACTURE OF THE UPPER SUSPENSION MOUNT AND/OR THE ASSOCIATED SPRING EJECTION.ODI FIRST IDENTIFIED ITS CONCERN ABOUT CORROSION IN THE UPPER SUSPENSION BRACKET OF SUBJECT VEHICLES IN 2002, AT WHICH TIME MERCEDES PROVIDED A VIDEO THAT SHOWED THAT A VEHICLE COULD BE STEERED, STOPPED, AND CONTROLLED THROUGH VARIOUS MANEUVERS AT HIGH SPEEDS WITH A FRONT COIL SPRING COMPLETELY MISSING FROM THE VEHICLE. DURING PE07-021, IN ADDITION TO REVIEWING THE 2002 VIDEO-TAPE, ODI ENGINEERS DROVE AN EXEMPLAR VEHICLE WITH THE SPRING REMOVED AND SIMULATED VARIOUS COMBINATIONS OF STEERING ANGLES TO ASSESS WHETHER THERE WERE ANY POSSIBLE CONDITIONS / DISPLACEMENTS IN WHICH THE SEPARATED SPRING MIGHT INTERFERE WITH THE WHEELS. IN A VEHICLE WITH THE FRONT SPRING REMOVED, THE TOP OF THE WHEEL CAN LIGHTLY CONTACT THE BOTTOM AREA OF THE WHEEL FENDER DURING HIGH ANGLE TURNS TYPICALLY ASSOCIATED WITH SLOWER SPEED MANEUVERS SUCH AS CITY DRIVING. THE LIGHT TIRE CONTACT GENERATED AN OBVIOUS GRINDING NOISE AND WOULD LIKELY ABRADE OR BEND THE EDGE OF THE FENDER WITH CONTINUED USE.HOWEVER, THE EXTENT OF THE INTERFERENCE WAS NOT SUFFICIENT TO AFFECT VEHICLE STEERING AND DOES NOT OCCUR AT SMALLER TURNING ANGLES ASSOCIATED WITH HIGHWAY DRIVING.ODI HAS NOT IDENTIFIED A SAFETY RELATED DEFECT TREND AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF FUTURE CIRCUMSTANCES WARRANT.