← New search

1996 Mercedes Benz E320

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1996 Mercedes Benz E320 do not stand out strongly from the model-year median of 42.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all E320 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

29 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports3 fire reports2 injury reports

Structure complaints

5 reports
Clear category filter
134,000 miles · Apr 16, 2009
StructureSuspension

FRONT SPRING PERCHES MUST HAVE BEEN RUSTED AT THE WELDING SEAM. WHEN I WAS DRIVING AT 35 MPH I HEARD A BIG SNAP AND THE FRONT OF THE CAR HIT THE GROUND AT WHICH POINT I LOST STEERING CONTROL. THE FRONT PERCHES MUST HAVE DISLODGED AND ALMOST CAUSED ACCIDENT WHILE I WAS DRIVING. THIS IS A VITAL PART OF THE SUSPENSION/STEERING SYS…

Read full complaint

FRONT SPRING PERCHES MUST HAVE BEEN RUSTED AT THE WELDING SEAM. WHEN I WAS DRIVING AT 35 MPH I HEARD A BIG SNAP AND THE FRONT OF THE CAR HIT THE GROUND AT WHICH POINT I LOST STEERING CONTROL. THE FRONT PERCHES MUST HAVE DISLODGED AND ALMOST CAUSED ACCIDENT WHILE I WAS DRIVING. THIS IS A VITAL PART OF THE SUSPENSION/STEERING SYSTEM AND SHOULD BE RECALLED. THE DEALERSHIP WOULD NOT HELP OUT REPLACING THIS PART. THIS IS CLEARLY A MANUFACTURING ISSUE AND SHOULD BE RECALLED. LUCKILY I WAS DRIVING ON A LOCAL ROAD, OR IT COULD HAVE CAUSED AN ACCIDENT OR DEATH, AT WHICH POINT THEY WOULD HAVE HAD A LAWSUIT ON THEIR HANDS. I ALSO HAD 2 ADDITIONAL PASSENGERS AT THE TIME OF THE OCCURRENCE. THIS EVENT COULD HAVE BEEN PREVENTED BY A RECALL AS I'VE ALSO HEARD THE SAME ISSUES FROM OTHER OWNERS. THE CAR IS A MERCEDES BENZ 1996 E320 WITH 134,000 MILES ON IT. *TR

NHTSA ODI #10265591

111,896 miles · Apr 1, 2008
Structure

TL*THE CONTACT OWNS A 1996 MERCEDES BENZ E320. THE VEHICLE WAS AT THE DEALER TO HAVE THE BUMPER REPAINTED DUE TO A CRASH. THE DEALER NOTICED RUST ON THE TRUNK OF THE VEHICLE. THE FAILURE MILEAGE WAS 111,896 AND CURRENT MILEAGE WAS 116,772. UPDATED 07/29/08 *BF THE CONSUMER STATED THERE WAS RUST ON THE VEHICLE IN 3 PLACED. …

Read full complaint

TL*THE CONTACT OWNS A 1996 MERCEDES BENZ E320. THE VEHICLE WAS AT THE DEALER TO HAVE THE BUMPER REPAINTED DUE TO A CRASH. THE DEALER NOTICED RUST ON THE TRUNK OF THE VEHICLE. THE FAILURE MILEAGE WAS 111,896 AND CURRENT MILEAGE WAS 116,772. UPDATED 07/29/08 *BF THE CONSUMER STATED THERE WAS RUST ON THE VEHICLE IN 3 PLACED. UPDATED 07/29/08

NHTSA ODI #10223005

110,000 miles · Jul 13, 2004
Structure

THE PERCH ASSEMBLY THAT HELD THE WHEEL WELDING CAME APART FROM THE FRAME . THIS OCCURRED WHILE DRIVING AT 60 MPH WHICH RESULTED IN THE CONSUMER TEMPORARILY LOSING CONTROL OF THE VEHICLE AND ALMOST BEING HIT BY PASSING MOTORIST. CONSUMER WAS ABLE TO CONTROL THE VEHICLE BY SLOWING IT DOWN AND PULLING OFF THE HIGHWAY ONTO THE S…

Read full complaint

THE PERCH ASSEMBLY THAT HELD THE WHEEL WELDING CAME APART FROM THE FRAME . THIS OCCURRED WHILE DRIVING AT 60 MPH WHICH RESULTED IN THE CONSUMER TEMPORARILY LOSING CONTROL OF THE VEHICLE AND ALMOST BEING HIT BY PASSING MOTORIST. CONSUMER WAS ABLE TO CONTROL THE VEHICLE BY SLOWING IT DOWN AND PULLING OFF THE HIGHWAY ONTO THE SHOULDER. THE DEALERSHIP REPLACED THE PERCH. *AK *JB

NHTSA ODI #10073727

105,400 miles · Dec 3, 2003
Structure

CONSUMER STATED FRONT END COLLASPED BECAUSE OF THE CORROSION OF THE FRAME. *AK

NHTSA ODI #10049990

Mileage unknown · Apr 2, 2003
Structure

THE SPRING PURCH PLATE HAD RUSTED AND RIPPED APART FROM THE FRAME. MR SCC

NHTSA ODI #10011754

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE07021 · Front Suspension Coil Spring Ejection

Opened Apr 19, 2007 · Closed Aug 9, 2007

Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs

ODI HAS FOCUSED THIS INVESTIGATION ON ASSESSING THE RISKS POSED BY A SEPARATED SPRING AS (1) A ROAD HAZARD AND (2) THE POTENTIAL FOR VEHICLE CONTROL TO BE COMPROMISED AFTER THE FRONT COIL SPRING HAS BEEN EJECTED FROM ITS INTENDED POSITION IN THE VEHICLE.BOTH RISKS ARE ASSOCIATED WITH CORROSION, FLEXING, AND FRACTURE OF THE UPPER FRONT SUSPENSION MOUNTING BRACKET.TIME-IN-SERVICE FAILURE RATES ARE NOTABLY HIGHER IN SALT BELT STATES SINCE CORROSION IS A PRIMARY CONTRIBUTOR TO THE FAILURE MODE.SINCE A NUMBER OF INCIDENTS HAVE OCCURRED WHILE THE VEHICLE WAS BEING OPERATED, ODI IS SKEPTICAL THAT OWNERS CAN ALWAYS DETECT THE SUBTLE SIDE TO SIDE DIFFERENCE IN RIDE HEIGHT AND/OR INSPECT OR NOTICE THAT THE UPPER SUSPENSION BRACKET HAS BEEN COMPROMISED BY CORROSION.(1) ROAD HAZARD - ALTHOUGH THE (APPROX. 7 LB.) FRONT SUSPENSION SPRING THAT MAY BE EJECTED AT HIGHWAY SPEEDS COULD POSE A SERIOUS ROAD HAZARD TO PEDESTRIANS AND OTHER VEHICLES, THE OCCURRENCE RATE HAS BEEN LOW (.03% BASED ON 51 REPORTED INCIDENTS OCCURRING AND AN INITIAL POPULATION OF 172,781 VEHICLES AFTER 9 - 12 YEARS OF USE / EXPOSURE) AND THERE ARE NO KNOWN INJURIES, FATALITIES, OR PROPERTY DAMAGE REPORTS DUE TO AN EJECTED SPRING.ALSO, MANY OF THE 51 INCIDENTS OCCURRED AT LOW SPEED OR WHILE THE VEHICLE WAS STOPPED OR PARKED.(2) VEHICLE CONTROL - VEHICLE HANDLING AND CONTROL COULD BE AFFECTED BY THE FRACTURE OF THE UPPER SUSPENSION MOUNT AND/OR THE ASSOCIATED SPRING EJECTION.ODI FIRST IDENTIFIED ITS CONCERN ABOUT CORROSION IN THE UPPER SUSPENSION BRACKET OF SUBJECT VEHICLES IN 2002, AT WHICH TIME MERCEDES PROVIDED A VIDEO THAT SHOWED THAT A VEHICLE COULD BE STEERED, STOPPED, AND CONTROLLED THROUGH VARIOUS MANEUVERS AT HIGH SPEEDS WITH A FRONT COIL SPRING COMPLETELY MISSING FROM THE VEHICLE. DURING PE07-021, IN ADDITION TO REVIEWING THE 2002 VIDEO-TAPE, ODI ENGINEERS DROVE AN EXEMPLAR VEHICLE WITH THE SPRING REMOVED AND SIMULATED VARIOUS COMBINATIONS OF STEERING ANGLES TO ASSESS WHETHER THERE WERE ANY POSSIBLE CONDITIONS / DISPLACEMENTS IN WHICH THE SEPARATED SPRING MIGHT INTERFERE WITH THE WHEELS. IN A VEHICLE WITH THE FRONT SPRING REMOVED, THE TOP OF THE WHEEL CAN LIGHTLY CONTACT THE BOTTOM AREA OF THE WHEEL FENDER DURING HIGH ANGLE TURNS TYPICALLY ASSOCIATED WITH SLOWER SPEED MANEUVERS SUCH AS CITY DRIVING. THE LIGHT TIRE CONTACT GENERATED AN OBVIOUS GRINDING NOISE AND WOULD LIKELY ABRADE OR BEND THE EDGE OF THE FENDER WITH CONTINUED USE.HOWEVER, THE EXTENT OF THE INTERFERENCE WAS NOT SUFFICIENT TO AFFECT VEHICLE STEERING AND DOES NOT OCCUR AT SMALLER TURNING ANGLES ASSOCIATED WITH HIGHWAY DRIVING.ODI HAS NOT IDENTIFIED A SAFETY RELATED DEFECT TREND AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF FUTURE CIRCUMSTANCES WARRANT.