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1996 Mercedes Benz E320

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1996 Mercedes Benz E320 do not stand out strongly from the model-year median of 42.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

29 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports3 fire reports2 injury reports

Fuel System, Gasoline complaints

2 reports
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95,000 miles · Dec 28, 2010
Engine And Engine CoolingFuel System, GasolineSteering

ENGINE AND ENGINE COOLING:ENGINE THE DRIVE BELT PULLEY ON THE ENGINE IS DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING. CONSEQUENCE: LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS…

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ENGINE AND ENGINE COOLING:ENGINE THE DRIVE BELT PULLEY ON THE ENGINE IS DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING. CONSEQUENCE: LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT I TOOK IT TO THE DEALERSHIP, AND THEY SAID THAT THERE IS NO RECALL ON THE CAR AND THEY CAN NOT HELP ME SO NOTHING WAS DONE TO CORRECT THE FAILURE. *TR

NHTSA ODI #10373163

Mileage unknown · Sep 5, 2007
Engine And Engine CoolingFuel System, Gasoline

WHEN I FOUND OUT THAT MY DEAR WIFE WAS DYING FROM ADVANCED KIDNEY FAILURE, I WENT OUT AND BOUGHT A BEAUTIFUL 1996 E 320 (FROM ITS ORIGINAL OWNER). HOWEVER, WHEN HE DECIDED TO ADVERTISE THE CAR, HE CAREFULLY PRESSURE-WASHED THE ENGINE COMPARTMENT, ETC., SO IT WOULD LOOK ITS BEST. AFTER WHICH, HE COULD NOT GET THE ENGINE TO FIRE…

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WHEN I FOUND OUT THAT MY DEAR WIFE WAS DYING FROM ADVANCED KIDNEY FAILURE, I WENT OUT AND BOUGHT A BEAUTIFUL 1996 E 320 (FROM ITS ORIGINAL OWNER). HOWEVER, WHEN HE DECIDED TO ADVERTISE THE CAR, HE CAREFULLY PRESSURE-WASHED THE ENGINE COMPARTMENT, ETC., SO IT WOULD LOOK ITS BEST. AFTER WHICH, HE COULD NOT GET THE ENGINE TO FIRE AGAIN, SO HE HAD IT TOWED TO THE LOCAL DEALER, WHO CHARGED HIM ALMOST $800 TO "DRY OFF THE SPARK PLUG WIRES, & REPLACE THE SPARK PLUG BOOTS"!!! (NOTHING WAS MENTIONED ABOUT "CRACKED WIRING, ETC.) I TOOK POSSESSION OF THE CAR RIGHT AFTER THIS FIASCO, AND NEVER GAVE IT A SECOND THOUGHT UNTIL THE CAR BEGAN TO SPUTTER AND DIE, RIGHT IN THE MIDST OF TRAFFIC, ETC.! ON AT LEAST 3 OTHER OCCASIONS, THE CAR HAS SIMPLY SHUT OFF, JUST LIKE TURNING THE IGNITION OFF! THE ORIG. OWNER SAYS IT HAS NEVER DONE THIS FOR HIM! SO I STUMBLED ONTO THE HUGE LIST OF CONSUMER COMPLAINTS ON THE DETERIORATING WIRING HARNESS ISSUES, WHICH HAVE NOT BEEN RECALLED BY MB. I HAVE ALWAYS HELD MB IN HIGHEST REGARDS, BUT FOR THEM TO KNOW ABOUT THIS, YET NOT FIX IT, IS UNFORGIVABLE! MY WIFE'S AID MUST USE THIS CAR TO DRIVE HER TO HER ROUTINE DOCTOR APPOINTMENTS, AND I CAN ONLY SAY THAT THEY'D BETTER NOT GET HURT IN THIS VEHICLE BECAUSE IT STALLS OUT WITH THEM! THEY WILL HAVE A LAWSUIT ON THEIR HANDS FOR SURE! I ONLY EXPECT THAT SUCH BLATANT FAULTY WIRING PROBLEMS SHOULD BE FIXED...NO QUESTIONS ASKED! I BELIEVE ANY AMERICAN MANUFACTURER WOULD DO SO, AND I EXPECT MB TO BE HELD ACCOUNTABLE TO FIX THIS HORRIFIC WELL-DOCUMENTED PROBLEM! PLEASE USE WHATEVER POWER YOU CAN MUSTER, TO HELP CONVINCE THEM TO RECTIFY THIS DEFECT! (I NO LONGER BELIEVE THE DEALER MECHANIC WHO TOLD ME THAT HE HAD NEVER HEARD OF THIS CAR DOING SUCH A THING, AND IT MUST BE A DROP OF CONDENSATION IN THE GASTANK"! I WAS INSTRUCTED TO "RUN A CAN OF INJECTOR CLEANER THRU, AND IT SHOULD FIX THE STALLING PROBLEM". HA! NOT!!!! *TR

NHTSA ODI #10201995

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE07021 · Front Suspension Coil Spring Ejection

Opened Apr 19, 2007 · Closed Aug 9, 2007

Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs

ODI HAS FOCUSED THIS INVESTIGATION ON ASSESSING THE RISKS POSED BY A SEPARATED SPRING AS (1) A ROAD HAZARD AND (2) THE POTENTIAL FOR VEHICLE CONTROL TO BE COMPROMISED AFTER THE FRONT COIL SPRING HAS BEEN EJECTED FROM ITS INTENDED POSITION IN THE VEHICLE.BOTH RISKS ARE ASSOCIATED WITH CORROSION, FLEXING, AND FRACTURE OF THE UPPER FRONT SUSPENSION MOUNTING BRACKET.TIME-IN-SERVICE FAILURE RATES ARE NOTABLY HIGHER IN SALT BELT STATES SINCE CORROSION IS A PRIMARY CONTRIBUTOR TO THE FAILURE MODE.SINCE A NUMBER OF INCIDENTS HAVE OCCURRED WHILE THE VEHICLE WAS BEING OPERATED, ODI IS SKEPTICAL THAT OWNERS CAN ALWAYS DETECT THE SUBTLE SIDE TO SIDE DIFFERENCE IN RIDE HEIGHT AND/OR INSPECT OR NOTICE THAT THE UPPER SUSPENSION BRACKET HAS BEEN COMPROMISED BY CORROSION.(1) ROAD HAZARD - ALTHOUGH THE (APPROX. 7 LB.) FRONT SUSPENSION SPRING THAT MAY BE EJECTED AT HIGHWAY SPEEDS COULD POSE A SERIOUS ROAD HAZARD TO PEDESTRIANS AND OTHER VEHICLES, THE OCCURRENCE RATE HAS BEEN LOW (.03% BASED ON 51 REPORTED INCIDENTS OCCURRING AND AN INITIAL POPULATION OF 172,781 VEHICLES AFTER 9 - 12 YEARS OF USE / EXPOSURE) AND THERE ARE NO KNOWN INJURIES, FATALITIES, OR PROPERTY DAMAGE REPORTS DUE TO AN EJECTED SPRING.ALSO, MANY OF THE 51 INCIDENTS OCCURRED AT LOW SPEED OR WHILE THE VEHICLE WAS STOPPED OR PARKED.(2) VEHICLE CONTROL - VEHICLE HANDLING AND CONTROL COULD BE AFFECTED BY THE FRACTURE OF THE UPPER SUSPENSION MOUNT AND/OR THE ASSOCIATED SPRING EJECTION.ODI FIRST IDENTIFIED ITS CONCERN ABOUT CORROSION IN THE UPPER SUSPENSION BRACKET OF SUBJECT VEHICLES IN 2002, AT WHICH TIME MERCEDES PROVIDED A VIDEO THAT SHOWED THAT A VEHICLE COULD BE STEERED, STOPPED, AND CONTROLLED THROUGH VARIOUS MANEUVERS AT HIGH SPEEDS WITH A FRONT COIL SPRING COMPLETELY MISSING FROM THE VEHICLE. DURING PE07-021, IN ADDITION TO REVIEWING THE 2002 VIDEO-TAPE, ODI ENGINEERS DROVE AN EXEMPLAR VEHICLE WITH THE SPRING REMOVED AND SIMULATED VARIOUS COMBINATIONS OF STEERING ANGLES TO ASSESS WHETHER THERE WERE ANY POSSIBLE CONDITIONS / DISPLACEMENTS IN WHICH THE SEPARATED SPRING MIGHT INTERFERE WITH THE WHEELS. IN A VEHICLE WITH THE FRONT SPRING REMOVED, THE TOP OF THE WHEEL CAN LIGHTLY CONTACT THE BOTTOM AREA OF THE WHEEL FENDER DURING HIGH ANGLE TURNS TYPICALLY ASSOCIATED WITH SLOWER SPEED MANEUVERS SUCH AS CITY DRIVING. THE LIGHT TIRE CONTACT GENERATED AN OBVIOUS GRINDING NOISE AND WOULD LIKELY ABRADE OR BEND THE EDGE OF THE FENDER WITH CONTINUED USE.HOWEVER, THE EXTENT OF THE INTERFERENCE WAS NOT SUFFICIENT TO AFFECT VEHICLE STEERING AND DOES NOT OCCUR AT SMALLER TURNING ANGLES ASSOCIATED WITH HIGHWAY DRIVING.ODI HAS NOT IDENTIFIED A SAFETY RELATED DEFECT TREND AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF FUTURE CIRCUMSTANCES WARRANT.