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2002 Mercedes Benz E Class

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
8Owner complaints

Model-year median: 15

0Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
13
199934
200015
20018
200245
200315
20049
2005
Compare all E Class years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
3Visibility
2Child Seat
1Suspension
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 6 of 8 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Child Seat. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Suspension complaints

1 reports
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53,000 miles · Jun 27, 2008
Suspension

FRONT STRUTS FAILED, AIR SUSPENSION (AIR LEAK) AND WHEELS COLLAPSED UP INTO WHEEL WELLS. THE FRONT WHEELS COULD NOT BE TURNED AT ALL; IF TURNED THE TIRES WOULD HAVE RUBBED ON THE WHEEL WELLS RESULTING IN SUDDEN DEFLATION. THIS COLLAPSE OCCURED AFTER THE CAR WAS PARKED IN MY GARAGE FOLLOWING 140 MILES OF INTERSTATE DRIVING. I …

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FRONT STRUTS FAILED, AIR SUSPENSION (AIR LEAK) AND WHEELS COLLAPSED UP INTO WHEEL WELLS. THE FRONT WHEELS COULD NOT BE TURNED AT ALL; IF TURNED THE TIRES WOULD HAVE RUBBED ON THE WHEEL WELLS RESULTING IN SUDDEN DEFLATION. THIS COLLAPSE OCCURED AFTER THE CAR WAS PARKED IN MY GARAGE FOLLOWING 140 MILES OF INTERSTATE DRIVING. I BELIEVE THE LEAK OCCURED WHILE I WAS DRIVING AS THE COMPUTER INDICATED MY MPG HAD DROPPED 2 MPG COMPARED TO EARLIER IN THE DAY. THERE WERE NO REPLACEMENT PARTS AVAILABLE IN THE U.S. (SENT FROM GERMANY), INDICATING EITHER THESE NEVER FAIL AND THEREFORE SPARES NOT NEEDED OR FREQUENT FAILURES RESULTED IN LACK OF REPLACEMENT PARTS. THE REALLY SCARY PART IS THE THOUGHT OF BEING UNABLE TO STEER THE VEHICLE WHEN TRAVELING AT HIGHWAY SPEEDS.

NHTSA ODI #10232529

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.