TL*THE CONTACT OWNS A 2001 MERCEDES BENZ E-320. WHILE CHANGING THE TIRE TO THE SPARE, THE CONTACT DID NOT USE THE SPECIAL SPARE NUTS. WHEN SHE ATTEMPTED TO ENTER ONTO THE HIGHWAY, THE MOUNTS IN THE WHEEL LOCKED AND CAUSED THE BRAKES TO ENGAGE. THERE WAS NO PRECAUTIONARY WARNING LABEL ON THE SPARE TIRE TO PREVENT THIS FAILURE.…
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TL*THE CONTACT OWNS A 2001 MERCEDES BENZ E-320. WHILE CHANGING THE TIRE TO THE SPARE, THE CONTACT DID NOT USE THE SPECIAL SPARE NUTS. WHEN SHE ATTEMPTED TO ENTER ONTO THE HIGHWAY, THE MOUNTS IN THE WHEEL LOCKED AND CAUSED THE BRAKES TO ENGAGE. THERE WAS NO PRECAUTIONARY WARNING LABEL ON THE SPARE TIRE TO PREVENT THIS FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE NUTS AND BOLTS, REAR HUBS AND AXLE, BRAKE ROTORS, SHOES, CALIPERS, DRIVESHAFT, SPRINGS, SHACKLES, AND TIRE. THE MANUFACTURER STATED THAT SHE SHOULD HAVE READ THE INFORMATION IN THE OWNER'S MANUAL PRIOR TO CHANGING THE TIRE. THEY REFUSED TO ASSUME ANY RESPONSIBILITY FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 99,485. UPDATED 10/14/08. *LJ THE CONSUMER EXPERIENCED A SECOND BLOWOUT. UPDATED 10/15/08. *JB
NHTSA ODI #10241731
62,000 miles · Apr 27, 2008
Tires
DURING SCHEDULED TIRE ROTATION AT SEARS AUTO SHOP, IT WAS DISCOVERED THAT A LARGE PIECE (APPROXIMATELY 1 INCH IN DIAMETER) OF THE TIRE WAS MISSING. THE MISSING PIECE WAS FROM THE PART OF THE TIRE THAT MAKES CONTACT WITH THE STREET. THE SEARS MANAGER, INFORMED ME THAT THE TIRE IS UNSAFE TO RE-INSTALLED. HE ALSO STATED THAT IT W…
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DURING SCHEDULED TIRE ROTATION AT SEARS AUTO SHOP, IT WAS DISCOVERED THAT A LARGE PIECE (APPROXIMATELY 1 INCH IN DIAMETER) OF THE TIRE WAS MISSING. THE MISSING PIECE WAS FROM THE PART OF THE TIRE THAT MAKES CONTACT WITH THE STREET. THE SEARS MANAGER, INFORMED ME THAT THE TIRE IS UNSAFE TO RE-INSTALLED. HE ALSO STATED THAT IT WAS A DEFECTIVE AND OFFERED TO REPLACE IT AT 30% OF THE CURRENT PRICE. *TR
NHTSA ODI #10225846
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP05007 · Transmission Malfunction
Opened Nov 7, 2005 · Closed Mar 27, 2006
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Power Train:automatic Transmission
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
SQ01010 · Sudden Engine Shut Down
Opened Sep 25, 2001 · Closed Feb 4, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
No summary supplied.
2001 Mercedes Benz E Class Problems, Complaints & Recalls | Skip That Year
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